Production Services Lead Job Description
Production Services Lead Duties & Responsibilities
To write an effective production services lead job description, begin by listing detailed duties, responsibilities and expectations. We have included production services lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Production Services Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Production Services Lead
List any licenses or certifications required by the position: ITIL, PMP, V3, BB, MBB, AIT
Education for Production Services Lead
Typically a job would require a certain level of education.
Employers hiring for the production services lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Engineering, Business, Technical, Science, Technology, Graduate, Financial Services, Management, Finance
Skills for Production Services Lead
Desired skills for production services lead include:
Desired experience for production services lead includes:
Production Services Lead Examples
Production Services Lead Job Description
- Provide single point of contact for internal and external audits of Data Management service and applications
- Act as Production Owner for key applications, responsible for maintaining global best practice and hygeine standard
- Responsibility for PAM access approvals and governance
- Responsibility for Profit user/usage reporting (Access Db)
- Provide ad-hoc queries, perform research and assist Profit Business leads with business partner inquiries and data requests
- Advise and consult on the PAM suite of views, tables and data relationships
- Analyze monthly results and monitor trends to ensure data quality
- Active participant in change related projects involving support from requirements phase through design, coding, testing and post production validation
- Conduct working sessions with clients to gather, understand, and analyze their Recruiting business requirements
- Implement optimization to existing Workday Recruiting implementations
- Ability to provide consultation and issue resolution services to IT colleagues, Sr
- Business knowledge/understanding, technical knowledge
- Ability to contribute to 1
- Exhibits a strong sense to understand project priorities
- Ability to express new ideas, concerns and opinions directly to wider team in team meetings face-to-face and via remote-working
- 4+ years of relevant IT experience (Production Support, SDLC- Waterfall / Agile), COBOL, DB2 / IMS, SQL, JCL, VSAM, Ezytrieve, REXX and FILE-AID, configuration tools like Endevor, Changeman
Production Services Lead Job Description
- Design and implement new Workday Recruiting solutions
- Preferred candidates will have current certifications in Workday HCM and Recruiting but will also consider candidates that have this experience but with no certification
- Candidates with experience in other Workday modules is considered a plus
- Help to set the strategy of the team
- Development and mentorship of junior team members
- Structured approach and self-management of in-flight tasks
- Exhibits a strong sense of urgency for high severity incidents
- Ability to suggest and implement ideas for enhancing the customer experience
- Exposure to front-to-back office business flows
- Leveraging metrics to identify and drive initiatives to improve the quality of the service we deliver to the business
- Working in partnership with development team to lead larger uplifts of our software development process and environments
- Opportunity to influence the development and operations culture within a newly formed team
Production Services Lead Job Description
- IIS Platform configuration changes, Software upgrades, new functionality implementations
- Experience with the IBM IIS command line utilities like dsjob, istools, ISALite
- Experience with the Informatica command line utilities like pmcmd, infacmd, pmrep
- Informatica Administration, LINUX/UNIX scripting, Informatica Suite tools - Power Center, Developer, Analyzer, Metadata Manager , Database Concepts
- Cognos BI 10.2 Administration experience
- L3 Production Support and Weekend On-call Support experience
- Strong communication skills with other technologists and with members of the business
- Analytical, data driven approach to the prioritization of continuous improvement
- Demonstrated ability to drive change through strong leadership and influence
- Experience of a modern software development lifecycle and tooling
- May provide coaching and mentoring for other employees but does not directly manage others
- Provides the client areas with technology products and service alternatives that improve the production services environment
Production Services Lead Job Description
- Technical support of the operational service and technical project delivery supporting Business and IT Projects
- Provide Service Management reporting to peer and senior stakeholders for Infrastructure Service Lines
- Conduct regular Operational Review meetings, maintaining an ‘end-to-end’ view of Infrastructure Service Lines
- Actively measure performance against metrics, analysing performance and implementing remedial actions where Service targets are not being met
- Work closely with partner technical teams to ensure continuous Service improvement is delivered through Service and operational improvement plans, monitoring and driving the progress of such plans, and demonstrating delivered benefits
- Ensuring process compliance at all times and actively taking responsibility for process improvements wherever possible
- Manage the renewal of Infrastructure support contracts, ensuring all required contracts are in place and current
- Provide meticulous management of IT capacity and estate growth, ensuring complete control is in place, negating all commercial risk
- Engaging with the appropriate processes to ensure effective Service Management
- Infrastructure expertise - A background in Infrastructure support and project delivery with experience in AD, Exchange/Office365, Anti-Virus, SMTP, Novell UDS
- Candidates requiring visa sponsorship will not be considered or this position
- Exposure to other BI Tools Microstrategy
- Experienced with Oracle or other RDBMS
- Understanding of Tomcat/Websphere
- Understanding of SiteMinder/Kerberos
- Java SDK / Cognos SDK
Production Services Lead Job Description
- Structured reviews-Methods and techniques for structured reviews including operational reviews, reviews of technical diagrams, business cases and any other key deliverables
- Management of complex technical issues - Interpret operational needs, challenge areas of potential risk of failure and manage technical teams to deliver to agreed SLA’s
- Financial management- Budget, track and allocate IT service costs to align spending with strategic objectives
- Good to have someone with .Net exposure to support all web based applications
- Strong technical knowledge within specialty
- The individual should possess problem-solving, analytical skills and reasoning skills
- Must have experience on jquery
- Hands on experience with Weblogic application servers, Portal and SOA /Web services
- Good experience in UNIX and Database, preferably oracle
- Experience in managing an end to end technology environment
- Strong experience with Java and Web development
- Production Support Experience is a MUST