Process Improvement Job Description
Process Improvement Duties & Responsibilities
To write an effective process improvement job description, begin by listing detailed duties, responsibilities and expectations. We have included process improvement job description templates that you can modify and use.
Sample responsibilities for this position include:
Process Improvement Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Improvement
List any licenses or certifications required by the position: LEAN, PMP, ITIL, IHI, BPMN, PM, GRC, V3, MUST, APICS
Education for Process Improvement
Typically a job would require a certain level of education.
Employers hiring for the process improvement job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Education, Industrial Engineering, Technical, Management, Project Management, Manufacturing, Business/Administration, Science
Skills for Process Improvement
Desired skills for process improvement include:
Desired experience for process improvement includes:
Process Improvement Examples
Process Improvement Job Description
- Recommends organizational and operational changes necessary to effectively implement new systems
- Partner with BU leadership team in defining the overall strategies necessary to improve customer, operational, and financial performance accelerate the cultural changes necessary to support the PPI-Business System program
- Perform analysis related to cost, manpower, material, machine, and floor space requirements
- Assist Process Improvement Manager in developing and presenting project information
- Evaluate and recommend systems and process enhancements to improve productivity
- Suggest revisions for methods of operation, material handling, or equipment layout
- Confer with management or engineering staff to determine quality and reliability standards
- Recommend changes to production standards for achieving the best quality within the limits of equipment capacity
- Prepare charts, graphs, and diagrams to illustrate workflow, routing, floor layouts, how materials are handled and how equipment is used
- Collect data to assist in process improvement activities
- Plan/ Design process improvements and automation, including quantitative description of benefits/KPIs
- Experience of working in Business Process Analysis/ Business Process Management projects in BFSI domain with strong in concepts such as process waste, lean background, general processes
- Previous experience of P2P process design and change delivery
- Ability to prioritise workloads and work to tight deadlines
- Project Office, Intermediate/Advanced excel, power point and MS Office skills
- Willing to travel up to 50% (up to 75% 1st year)
Process Improvement Job Description
- Consistently uses and integrates the standard tools and approaches within the business
- Assist with the implementation of work measurement programs
- Work on front to back initiatives to make end to end processes more effective focusing on the value flow for the customer
- Contribute knowledge and tips/techniques to artefacts and central repositories created by the team
- Help identify non automated and non strategic business platforms and liaise with IT and FO to design, execute, document, measure, and monitor solutions
- Collaborating with Product Lines and Functions to align on key benefits resulting from appropriate IPDS tailoring and conduct of meaningful IR’s and Gates
- Assess current state of IPDS Tailoring and IR/Gate conduct across RMS and collaborate with product lines, programs and functions to develop and deploy systemic improvements
- Solicit continual feedback on any deployed practices to determine usefulness, acceptability and sustainability
- Providing IPDS tailoring services to captures and programs
- Defines current state and to-be business processes
- Minimum two years Lean Six Sigma experience
- Degree or Masters in relevant Engineering or Science discipline (Manufacturing, Mechanical, Electronic, Production, ) with a minimum of 2 years relevant experience and ideally 4/5 years' experience
- Ability to educate, advocate and negotiate
- Familiarity with process analysis, design, deployment and measurement techniques and process methodologies and standards (eg
- BS or BA - Degree in Business, Engineering, or Operations related field preferred or equivalent combination of education and related work experience
- Formal continuous improvement training and certification preferred
Process Improvement Job Description
- The day-to-day maintenance and change management of the Contact Centre's dedicated internal web servers that house more than 80 tools, applications and resources
- Liaising with national support partners within the Contact Centre to identify and prioritize policy and process improvements that increase revenue, improve efficiency and reduce operational and financial risks
- Support ACO by participating in and leading key improvement initiatives and projects teams
- Initiate and lead the involvement of internal cross-functional teams in Sales, Finance/Accounting, Engineering, Legal and HR as appropriate in BPI efforts
- Support site management in its strategic planning process and its implementation by taking ownership of relevant projects, that are a subset of the core responsibilities, and by taking a leading role in other programs
- Use solvents and other cleaning agents
- Coordinate with IT department teams to develop and maintain standardized documentation of internal support processes, policies, and procedures
- Develops project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end
- Stays current on new and existing technologies
- Researches application data sources to determine the availability of the requested data
- Strong knowledge of a variety of LTC Claims Systems, including but not limited to Beacon, Promise, Lifepro, CSPP, GLTC, Beacon, CSC
- Masters Degree in industrial and/or management engineering or related technical training from an accredited program
- At least 10 years of process improvement experience for Master's trained engineer
- Define and obtain the necessary data, and then calculate the impact of project improvements on Operating metrics such as cycle time and defect rate
- Training in process continuous improvement methodologies is preferred
- Bachelors Degree from an accredited university or college in a related field such as Business Administration or Liberal Arts
Process Improvement Job Description
- Prepares project timelines and communicates to requester to set expectations
- Makes application updates to meet changing business needs
- Facilitates user business requirement development to create useful applications
- Identifies GBS affected functions and groups and works with them to negotiate GBS process changes, ownership of processes, and to manage project impact
- Conduct root cause analysis and statistical analysis
- Map processes and customer experience
- Coordinate the measurement of KPIs & performance management from various stakeholders
- Provide data and insights to identify improvement opportunities
- Institutionalize and champion Lean Six Sigma thinking and principles throughout the organization
- Guide others in the proper documentation of the process, executing on initiatives and measuring results
- Mastery of SharePoint, Excel, Power Point, Word and Statistical package
- Requires strong data and business information skills including Excel, Access, SQL database and related skills
- Of deficiencies
- Understanding of retail operating environment, and Soft Lines preferred
- Ability to lead through influence.•Excellent organizational capabilities
- Mastery of SQL, SharePoint, Excel, Power Point, Word and Statistical package
Process Improvement Job Description
- Maintain and update process maps and documentation in central provided location, keeping current on any changes
- Lean Business partner for Line and Senior Management
- Project managing the lean six sigma improvement projects using DMAIC methodology
- Lead a high performing organization
- Process 'as is' mapping assignments in ARIS system, and development of end-user-procedure instructions
- Lead by example by performing all of their work safely
- Participate in all safety programs
- Identify unsafe behaviors and coach coworkers on safe behaviors
- Monitor quality parameters
- Develop effective solutions to improve quality of our product
- Associate’s degree by accredited institution
- Exposure to Lean and/or Six Sigma methodologies required (participating in kaizen events or Six Sigma projects)
- Proficient with SAP production transactions, reports and resolving inventory discrepancies
- Exposure to an FDA-regulated environment
- Able to identify and understand trends
- Continuous improvement mindset and approach