Platform Analyst Job Description
Platform analyst
provides competitive support, identifying our relative strengths and weaknesses in competitive opportunities and assist in developing positioning.
Platform Analyst Duties & Responsibilities
To write an effective platform analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included platform analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Design request flow diagrams for each advertising system and integrated platform
Design operational workflow process and propose areas for optimization
Analyze, Design, Automate/implement reconciliation processes
Analyze business operating models to identify potential efficiencies by redefining responsibilities, workflows or implementing automation
Translate business requirements into test plans
Communicating Effectively skills, Conveying information and ideas in a clear, meaningful and timely manner
Assist in the provision of day-to-day group level support and be a point of contact between each brand’s Email Marketing teams and our 3rdparty Email Marketing provider
Work in partnership with internal and 3rdparty Technical teams to ensure the smooth day-to-day running of the Email Marketing systems, and help with troubleshooting when needed
Contribute to the preparation of insightful and rich Email Marketing analysis to support and shape Email Marketing strategy
Support the Email Marketing teams with the preparation of ad-hoc data for CRM and highly targeted marketing campaigns using SQL and data from multiple sources
Platform Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Platform Analyst
List any licenses or certifications required by the position: ITIL, PMP, ITILV3/PMP/PRINCE2, SSL, PMI, CFA, CMA, CPA, MBA, MSCE
Education for Platform Analyst
Typically a job would require a certain level of education.
Employers hiring for the platform analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Education, Finance, Information Systems, Information Technology, Business/Administration, Economics, Mathematics
Skills for Platform Analyst
Desired skills for platform analyst include:
SQL and MS Excel
Newest IT technology
Budgeting
Competitive products and maintain technical analysis of competitive strengths and weaknesses
Windows 7/10
Word
Ability to apply platform support and troubleshooting methodologies
Ability to understand
Design
Health insurance
Desired experience for platform analyst includes:
Should test the deliverables coming out of build teams to meet the defined acceptance criteria
3 years of experience as a financial analyst - preferably in XaaS, hositng, enterprise software or other high-tech company - and a quick study
Proficiency in quantitative modeling, multivariate analysis, and complex problem solving
Ability to manage multiple projects concurrently and to produce reliable results amidst dynamic assumptions and rapidly evolving circumstances
Goal-oriented with successful track record
Help evolve the Email Marketing strategy by keeping abreast of new technologies, industry best-practice, and general advances in the email and digital marketing space
Platform Analyst Examples
1
Platform Analyst Job Description
Job Description Example
Our company is looking for a platform analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for platform analyst
- Collaborate with other team members and system integrators to design solutions that efficiently deliver the required functionalities on time and within budget
- Establish yourself as a super-user of the Email Marketing platform and provide Email Marketing teams with advice and best-practice on efficient campaign configuration
- To be a keen Data Insight team player, able to proactively suggest analysis to add value to the Business where ever possible
- Be willing and able to work cross-functionally when required
- Effectively optimize campaign performance by recommending adjustments to inventory, targeting, and/or price
- Liaise with regional reporting teams as these teams all have an active interest in the GRP
- Minimum 5 years as a business analyst in Investment Banking
- Field incoming incident / problem tickets in ServiceNow from end users (escalated from within the platform support team) to resolve Platform and software issues within servers, databases, web services and other mission-critical platforms
- Review ServiceNow tickets to ensure all pertinent end user identification information, including name, department, contact information, and nature of problem or issue is included
- Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and platforms
Qualifications for platform analyst
- Intermediate level Excel, Highly numerate
- Well presented with excellent written communication skills, able to speak to both business and technical team members
- Confident self starter who can work well within a team, under their own initiative
- Needs excellent writing skills, ability to handle multiple tasks, and display strong attention to details
- 3-5 years of progressive experience in the financial services industry, preferably in Wealth Management
- Strong understanding of the capital markets and the investment management field
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Platform Analyst Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of platform analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for platform analyst
- Maintain and enhance performance of all new and existing software and platforms across the organization
- Identify and learn appropriate software platforms used and supported by the organization
- Post software updates, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution
- Perform preventative maintenance, including the installation of patches, hot fixes and so on as required
- Provide support for the testing of new and existing software platforms under development or consideration for purchase
- Able to use technical / job knowledge and experience, incorporating functional skills and broad based business knowledge, to meet and exceed job requirements / customer expectations
- Produce consistent results both professionally and personally
- Embrace creativity, innovation and is open to new ideas
- Understand the needs and direction of the business in context of market opportunities, threats and overall business/departmental objectives
- Uses ePO to manage and deploy the policies for HIPS, VirusScan, and DLP
Qualifications for platform analyst
- Experienced in a similar email analytical/technical role or within an email marketing analytics/service provider
- Good knowledge of Email Marketing systems
- Demonstrable experience of querying, extracting and manipulating multiple data sets
- Previous experience relating to Alternative Investments
- Well organized, detail oriented and able to execute well in a multi-task environment
- Experience with syndicated reporting databases and software such as Nielsen, comScore
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Platform Analyst Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of platform analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for platform analyst
- Understand and articulate complex operational requirements from each business unit
- Translate requirements to technical documentation for each network group (as needed)
- Develop business cases and business plans for new tools
- Track applicable projects throughout their lifecycle and ensure they reach successful completion
- Technical documentation of enterprise advertising platforms and architecture
- Identify overlapping technical areas between systems and emergence of cross-functional dependencies
- Product platform capabilities documentation for our entire advertising eco-system
- Propose new product features and updates using interviews, requirements workshops, storyboards, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, workflow analysis to define the new CMS features
- Translate business requirements into solutions based on the SalesForce.com platform, driving for process standardization and leveraging as much as possible the ‘out-of-the-box’ capabilities
- Support the project team in all aspects of SalesForce.com, including data migrations, data quality, security, systems integrations, 3rd party applications, AppExchange products, and custom code delivery
Qualifications for platform analyst
- Get business requirements broken down in to technical stories with the help of technology teams
- Act as a product owner for one or multiple Scrum teams and facilitate requirement prioritization, elaboration and validation
- Should be able to take complete ownership of the SIT/UAT cycles in terms of test coordination
- Ability to work across teams, (Technology, Product, Sales)
- Experience with B2B product marketing, communications and content development a plus
- The role holder is responsible for applying a business severity rating on all actual and potential incidents
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Platform Analyst Job Description
Job Description Example
Our company is searching for experienced candidates for the position of platform analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for platform analyst
- Contribute to the operational governance body by reviewing, assessing and providing recommendations for submitted changes
- Support developers
- Participate in bug triage, troubleshooting, and tool testing
- Excel in collaboration, both inside and outside the team
- Please note that this role will require weekend hours
- Support Platform Solutions Manager and/or Director in leading stakeholders from internal specialty groups and external partners to deliver against value driven account roadmaps
- Understand the overall vision of the product landscape and be able to drive requirements
- Be able to go beyond the CRM landscape and have an understanding of business process and drive requirements, priorities, with the business and team
- Act as liaison between business community and developers
- Collect, refine, prioritize and schedule CRM and reporting requirements for future code releases
Qualifications for platform analyst
- Not directly responsible for a digital P&L but responsible for the effectiveness and efficiency of the Digital Platform Support team within both Americas, EMEA and ASP DCoEs and remaining within agreed budgets
- Support senior business management in both Group and country markets
- This member of the Digital COE will be based in either Canada or US
- Peer with in DPST Analysts in either EMEA, Americas or ASP
- The jobholder will interact with multiple RBWM teams at Global, and Country level
- Effective management of market / customer information in order to create and maintain up to date incident categorization and prioritization criteria
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Platform Analyst Job Description
Job Description Example
Our company is looking to fill the role of platform analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for platform analyst
- Participates in design review sessions to gather business requirements and issue resolution
- Gather information directly from users on suspected system bugs or data corruption
- Facilitate effective small and large business user sessions
- Participate in detailed analysis meetings with other business analysts, technology support groups, developers, and technology managers to help deliver excellent solutions
- Collaborate and coordinate efforts with business community as needed for large scale enhancements/projects
- Collaborate with development team on functional and technical designs
- Perform functional QA testing of enhancements, data upload/fixes, and code fixes in a staging environment, prior to their release to Production environment
- Perform post-production release validation testing of CRM enhancement/fix releases (final QA testing)
- Coordinate implementation of regular maintenance updates such as updates/additions to drop down lists and adding new users
- Provide functional support on CRM and reporting tools and occasionally train new hires on these tools
Qualifications for platform analyst
- Work closely with the third party solution provider to help automate the manual flows
- Experience in business analysis within a customer focused teams, in disciplines such as digital, HTS or change management
- Experience in building and maintaining strong, cross country team (UK and Hong Kong) working relationships
- Awareness of Global Service Platform and Mobile Service Platform technologies and ability to translate into business speak
- Inquisitive nature and prepared to ask difficult questions
- Strong risk focus, ability to balance these risks against the impact to either the customers or bank and act accordingly