Outreach Associate Job Description
Outreach associate
provides information to members regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Aetna policies and procedures.
Outreach Associate Duties & Responsibilities
To write an effective outreach associate job description, begin by listing detailed duties, responsibilities and expectations. We have included outreach associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Conduct outreach calls and identify and visit targeted geographic areas and hubs with potential members to ensure there is an understanding of the organization and its benefits, and to emphasize the importance of health care for those who are uninsured
Identify and follow up with a broad array of generated leads, including those received from other staff
Receive research, review and streamline processes, and track all incoming lead referrals and recruitment efforts
Assist with development and coordination of events and other community activities that meet established criteria for optimal outreach
Provide feedback on how to best reach local community using paid/unpaid media
Work with volunteers and other community partners in identifying opportunities for member engagement
Assist in preparing and submitting projects, reports or assignments as needed to meet organizational objectives
Conduct outreach calls and identify and visit targeted geographic areas and hubs with potential members
Serving as direct point of contact for clients/project leads
Manage the Loan unit, which processes over $540 million in direct loans to 17,000 borrowers and
Outreach Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Outreach Associate
List any licenses or certifications required by the position: AICP
Education for Outreach Associate
Typically a job would require a certain level of education.
Employers hiring for the outreach associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's Degree in Education, Marketing, Business, Communications, Communication, Management, Faculty, Public Relations, International Relations, Social Sciences
Skills for Outreach Associate
Desired skills for outreach associate include:
Substance abuse industry
Managed care and insurance- as it relates to mental health benefits-
Salesforce
Admissions/ University databases and reporting formats
Applications in Microsoft Office
Banner
Certificate programs
Community colleges
E-mail
Electronic calendaring
Desired experience for outreach associate includes:
Develop and define Client Onboarding policies and procedures and document within associated KOPs, adjusting to accommodate for geographic variances
Train both onshore and offshore teams on procedures
Oversee and implement remediation process of client accounts in line with regulatory requirements
Serve as regional SME on regulations and support the Remediation teams with questions and escalations
Review and QA sample of Remediation cases to ensure regulations are being implemented correctly
Coordinate remediation with business managers and clients
Outreach Associate Examples
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Outreach Associate Job Description
Job Description Example
Our innovative and growing company is looking for an outreach associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for outreach associate
- Assist departments in the development of the graduate curriculum including internships, interdisciplinary programs & certificates, and the exploration of professional master’s degrees
- Support and promote graduate recruitment & admissions including diversity recruitment efforts
- Identify and promote external funding sources to support graduate research and training programs
- Develop training programs and workshops for graduate assistants
- Review processes and appointments of teaching assistants and teaching assistant allocations
- Address COGS compliance issues
- Provide collegiate guidance for postdoctoral scholars
- Act as liaison and represent the Dean in collaborative efforts with the Graduate College
- Cooperate with the Associate Provost of Outreach & Engagement to provide collegiate guidance and enhance collaboration between CLAS faculty, staff, students, and community partners across the state
- Coordinate and expand international education initiatives and linkages
Qualifications for outreach associate
- Produce and report project status data and MIS to stakeholders
- Supervise ad hoc project deliverables by nearshore / offshore teams
- Applicants for this position should ideally have experience within an operational or control department within a banking environment, a Compliance or Legal Department within a banking environment, or within a similar Operations regulatory function
- Of the senior leaders in the office and expected to contribute in the overall management of the
- Office and staff
- 1-3 years work experience is desired
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Outreach Associate Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of outreach associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for outreach associate
- Develop and implement a strategic plan for collegiate outreach efforts
- Applications include a letter outlining interest and relevant experience, a curriculum vitae and the names of three (3) professional references
- Assist Regional Director with Business Outreach Program
- Establish and maintain contact with senior managers and executives of target industry companies operating on Long Island to promote and facilitate their retention, expansions or diversification in NYS
- Support Regional Director (RC Exec Dir.) and staff in Regional Council tasks
- Assist in developing project analysis and review
- Responsible for coordinating financial analysis of projects with ESD Finance team
- Prepare various administrative documents, including project Origination paper work, reports, presentations, budget materials and other documents as needed
- Monitor project compliance to ESD guidelines and regulations
- Maintain close contact with IDA’s, chambers of commerce, municipalities, and other key economic development agents to coordinate and assist with client servicing and business outreach efforts
Qualifications for outreach associate
- Ability to think and plan strategically with strong organizational and logistical skills
- Fluency in Arabic and English (Knowledge of French is a plus)
- 4 to 6 years of experience in an academic setting – preference for 5+ years of research administration experience in a high-volume setting
- Knowledge of components of NIH, NSF, and DOD grants and contracts
- Knowledge of administrative, cost and principles related to sponsored research activities
- Experience with NIH funding mechanisms, including multi-component mechanisms, including some budget development
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Outreach Associate Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of outreach associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for outreach associate
- Respond to unsolicited inquiries from small businesses, start-ups and ongoing concerns that come to the Regional Office, which require more information than can be provided by administrative staff
- Other projects as assigned by Regional Director
- Recruit, manage and staff volunteer committees designed to support fundraising for diversity outreach initiatives, including communications, designing meeting content, preparing materials, coordinating activity with campus colleagues, and directing volunteer assignments and follow-up
- Serve as an active team member in the creation and implementation of short-term and long-term fundraising goals and objectives for diversity outreach initiatives
- Gather, record and properly store information about prospects and donors utilizing DART, the University’s donor and alumni tracking database
- Participate in strategic review and planning for the community engagement program
- Document as appropriate utilizing BCBS information systems
- Determines what information should be communicated to RN social worker
- Read, evaluate and make higher level recommendations on freshman and transfer applications
- Develop and implement diversity outreach programs and strategies for recruitment of top students in local and national communities, conduct informational meetings and respond to questions regarding the admission process and student experience at Stanford
Qualifications for outreach associate
- Experience in planning and coordinating large-scale events
- Ability to perform in a deadline driven, high pressure environment, and the ability to interact successfully with a diverse customer base
- Ability to perform in an “entrepreneurial” setting, to identify new and unique solutions to strategic issues
- Excellent organization and verbal and written communication skills
- Correspond with key stakeholders regarding logistics (calendar, rehearsals, deadlines)
- Ensure event data management systems are kept up to date
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Outreach Associate Job Description
Job Description Example
Our innovative and growing company is looking for an outreach associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for outreach associate
- Analyze needs, develop and manage admission programs and processes (e.g., in the area of diversity outreach)
- May conduct quantitative analyses of admission data
- Serve as a public relations and information resource to prospective applicants, secondary personnel, professional organizations, students, parents and alumni, represent University at activities and events, meetings, committees and conferences
- Lead project and affinity teams as assigned
- Act as first point of contact for the Federation to potential new and current members
- Manage front desk and answer phones
- Ensure the highest level of customer service by establishing and maintaining relationships with the Federation’s organizational partners, and with members, key volunteers, and donors
- Maintain clear communication between multiple stakeholders, including members, staff, and donors ensuring smooth information management
- Maintain updated agency databases
- Manage centralized reports, records, and spreadsheets
Qualifications for outreach associate
- Significant life and/or professional experience working with diverse populations and possess a high-level of awareness and sensitivity to cultural differences and issues of diversity, equity, and inclusion
- Broad intercultural competence reflected by the ability to shift cultural perspective and appropriately adapt behavior to bridge cultural difference
- A minimum of 3-5 years of significant fundraising experience and/or relevant experience in sales and marketing, or other related fields
- Proven experience in working with five and six-figure gifts or sales and marketing accounts, including the ability to evaluate, qualify, and move prospects through the cultivation/solicitation cycle
- Exercise discretion and an ability to interact with high-level donors and the ability to maintain a high level of confidentiality
- Comfortable with personal computers and software programs for retrieving, organizing and researching appropriate donor/prospect information, data gathering and manipulation
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Outreach Associate Job Description
Job Description Example
Our company is searching for experienced candidates for the position of outreach associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for outreach associate
- Aid in executing fundraising plan to raise 525K in individual contributions for annual Community Campaign
- Managing phone-a-thons/Super Sunday
- Following up with solicitors toward successful completion of their assignments and providing support with challenging situations
- Ensuring that donors are assigned to volunteer and staff solicitors
- Evaluate performance of all fundraising activities, and create an annual written analysis suggesting strategy changes for the future
- Assist Office Manager in developing multimedia (video, print, and online) pieces for outreach in coordination with Facilitating volunteer support in order to maximize positive relationships with all constituents
- Builds relationships with membership and visitors and manage all donor stewardship initiatives
- Assist in efforts that strengthens donor connection to and support of the Jewish Federation and its strategic funding priorities
- Implement, in collaboration with fundraising committee and Executive Director a plan for obtaining corporate sponsorships for Federation programs
- Manages annual campaign, endowments, planned giving, Jewish Women’s Endowment and targeted giving efforts
Qualifications for outreach associate
- An ability and willingness to quickly learn the University history, mission, demographics, faculty, current programs, departments, , the University culture to be able to persuasively articulate how Michigan distinguishes itself from peer institutions
- Strong interpersonal skills are required, high level of sophistication and maturity in social and professional settings
- Must be able to travel a significant amount, including evenings, weekends and holidays
- Close familiarity with academic organizations, policies, and procedures
- Customer Service or equivalent
- Ability to be flexible, work independently, assume responsibility, and to initiate new ideas