Operations Trainer Job Description
Operations Trainer Duties & Responsibilities
To write an effective operations trainer job description, begin by listing detailed duties, responsibilities and expectations. We have included operations trainer job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Trainer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Trainer
List any licenses or certifications required by the position: NERC, NABCEP, MHE, AOC, SAP, QC, MQT, ICAR, ASE, PIT
Education for Operations Trainer
Typically a job would require a certain level of education.
Employers hiring for the operations trainer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business, Associates, Technical, Design, Engineering, Business/Administration, Communication, Athletic Training, Finance
Skills for Operations Trainer
Desired skills for operations trainer include:
Desired experience for operations trainer includes:
Operations Trainer Examples
Operations Trainer Job Description
- Provide constructive and threat generation expertise for operational execution
- Develop technical expertise on assays, software and equipment, and manage project participation
- Contribute to VIP visits for prospective and existing customers
- Provides field customer support for pre-commercial evaluations and trials
- Responsible for obtaining and/or maintaining all relevant certifications to perform job effectively (e.g., Train the Trainer, Client/Product Knowledge, CFR)
- Assists in the Design & development, and delivers sales and educational training programs for the commercial team
- Develop instructor materials (course outlines, background materials, training aids, and presentations) and student materials (course manuals, handouts and course evaluation forms) for instructor led trainings
- Develop learning aid such as self-paced material, job aids, videos and demo scripts
- Review, evaluate and improve the curriculum to meet business needs
- Consult with commercial leaders to execute external talent development programs for specific employees as needed
- An understanding of healthcare financial accounts
- BA/BS Degree required and at least 15 years of related experience
- Previous USAF instructor pilot at O5 level or above
- AMC Airlift and Tanker Operational experience required
- Experience with Distributed Mission Operations and coordination of Live-Virtual-Constructive activities
- Understanding/experience with Live-Virtual-Constructive training concepts
Operations Trainer Job Description
- Administer on the job training and powered industrial trucks (PIT) training to new and existing employees in a one on one or group setting
- Perform operational work in various warehouse departments outside of a training capacity as necessary due to staffing and customer demand
- Cross train in all warehouse areas and on all PIT equipment
- Update and maintain various existing training documents and help create new training documents for various departments and job functions
- Perform standard work audits with new and existing employees to ensure adherence to process
- Structure curriculum, prepare training materials and deliver various training programs within Mortgage Operations for new hires and existing staff covering process/procedures, regulatory compliance, employee development and leadership development
- Partner with business partners, Credit Risk, Project Management Office, Operational Risk Management, Compliance, Legal and Human Resources Departments to solicit feedback and obtain appropriate levels of approval for training materials and program content
- Conduct needs analysis with staff and management to identify areas for additional training opportunities
- Develop and deliver content to improve quality scores, productivity and turn times with individual staff and departments
- Utilize internal Learning Management System to track all learning events, program completions and assessment scores for auditing purposes
- C-17 Operational Pilot Experience highly desired
- Possess a DoD Top Secret security clearance
- Recent experience (within past 2 years) in planning and executing MAF DMO training events
- Experience in Distributed Training Center Operations
- Experience in the delivery and evaluation of instructional content that supports multiple methods of delivery (classroom, on-the-job, online)
- Experience creating and executing training curriculum, particularly within in a fast-paced and agile environment
Operations Trainer Job Description
- Prior experience with instructional design, technical writing and policy/procedures publishing preferred
- Other duties as assigned by manager and management team
- To manage frontline teams through sickness and absence, providing rewards and recognition for excellent performance, whilst providing appropriate measures, such as coaching team members
- This role requires Hosts to frequently stand, walk, handle or lift objects or supplies
- Responsible to meet goals established by business leaders and partners
- Responsible to meet CSSO operational cost goals
- Develop and maintain inventory of processes for all lines of business with respect to
- Airline Debit memos
- Settlement and Reporting for ARC and BSP
- Indirect oversight of vendor training teams including establishing and maintaining certification program
- Experience and qualifications in the safe operation of Loaders, Fixed and Mobile Cranes, Forklifts and Tele-Handlers
- Proficient with Microsoft applications and familiar with computerized call handling systems preferred
- Bachelor’s degree from four-year college or university and one to five years of related experience and/or training
- Associate degree in Electrical Engineering Technology or related discipline, or an equivalent combination of education and experience
- Four years of related experience in electric power distribution, transmission or generation
- Four years experience as a System Operator preferred
Operations Trainer Job Description
- Evaluate process efficiency opportunities that decrease agent handle time, decrease retail loss and decrease cost per ticket
- Partner with other managers and SME’s to ensure efficient end to end processes are established and maintained
- Partner with other team members to improve performance in all CSSO Air Operations areas
- Partner with Quality Assurance for improving training to lead to increased quality
- Present process improvement suggestions to CSSO Air Operations leadership
- Implement and clarify processes with vendor partners with approval from business managers
- Prioritize and delegate tasks to variable workforce at contact centers depending on project needs
- To ensure teams comply with the site cash handling procedure and institute appropriate loss prevention measures
- To assist in training team members and maintaining their files with the necessary documentation
- To assist in the efficiency and compliance of our various sales channels, effectively communicating any changes to team members
- Strong public speaking, presentation and organizational skills are essential
- One year experience as a trainer in a formalized training program preferred
- Knowledge of electric distribution system operations
- Knowledge of functions of the various components that make up the Eversource electric distribution system
- Knowledge of distribution SCADA, Outage Management System (OMS) and other distribution operations support applications
- Proficient with classroom and online presentation technologies
Operations Trainer Job Description
- Supports Operations Team Lead in monitoring workflow
- Assist in monitoring break and lunch breaks
- To maximize revenue opportunities and encourage team members to upsell VIP packages in order to achieve commercial targets
- To ensure teams comply with the site cash handling procedures (knowledge of Accesso) and institute appropriate loss prevention measures
- To manage frontline teams through sickness and absence, providing rewards and recognition for excellent performance, whilst providing appropriate measures, such as coaching team members who are working below their potential
- Provide bottle service in capsule
- Assist with VIP guests from VIP desk to disembarking the EYE
- Should be comfortable with opening and pouring champagne, wine and beer
- Must be comfortable in a “lounge” atmosphere, which includes acting as a bartender
- Must be able to efficiently assist the team in ensuring proper stock measures are obtained during operational periods
- Operational OEF military experience
- Experience training Afghans on mortar tactics/techniques/procedures
- 60/81mm mortar background
- Must have 5 years military background in US Military Mortar operations
- The trainer will have a background in military tactical communications systems at the battalion level or higher
- Knowledge, understanding, and training on Harris Radio family (7800, 7850 series) and Tactical and Gateway Nodes