Network Monitoring Job Description
Network Monitoring Duties & Responsibilities
To write an effective network monitoring job description, begin by listing detailed duties, responsibilities and expectations. We have included network monitoring job description templates that you can modify and use.
Sample responsibilities for this position include:
Network Monitoring Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Monitoring
List any licenses or certifications required by the position: CCNA, CE, CCENT, ITIL, DOD, CCNP, ACAM, CFE, CCDP, II
Education for Network Monitoring
Typically a job would require a certain level of education.
Employers hiring for the network monitoring job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Software Engineering, Engineering, Education, Business, Information Systems, Information Technology, Science, Management
Skills for Network Monitoring
Desired skills for network monitoring include:
Desired experience for network monitoring includes:
Network Monitoring Examples
Network Monitoring Job Description
- Perform periodic audits of monitors under each tool-set to ensure currency with application and system events and that monitors will work correctly
- Develop creative solutions to aid in the quick identification and resolution of problems and customer affecting issues
- Create and maintain the roadmap for the platform and reporting complex within the organization
- Develop and own data model for the interface between the Business Support Systems and the Operational Support Systems
- Assist in the development and operational validation of new products, systems, procedures, and tools
- Provide Systems Development Lifecycle thought leadership in the design, configuration, deployment of network monitoring tools
- Participate in internal and customer facing meetings to gather requirements and obtain feedback
- Develop and implement a governance framework around change management, feature delivery and enhancements to all platforms under supervision
- Update NMSs configurations with product upgrades and patches
- Develop standard operating procedures for NMS tools
- Candidate must have experience with monitoring applications NetIQ AppManager, SolarWinds Orion, IP Monitor, HP OMU, OML, NNM, NNMi, CACTI, IPSOFT, CA NetQOS, MS SCOM, Nagios, Zenoss Sitescope, NetIQ Aegis , McAfee EPO and Symantec AntiVirus
- Highly proficient analytical, organizational and project management skills
- Bachelor's degree in Supply Chain Management or related field (preferred)
- Provide effective response when answering phone calls into the Command Center Hotline
- Knowhow of NMS-Tools (Nagios, Splunk, Spectrum, open source)
- Very good communication skills in English (German is a plus)
Network Monitoring Job Description
- Prepare performance and monitoring status reports for operational networks
- Provide input from data collected via NMSs to assist with network security and capacity planning
- Design test programs for NMS implementations to measure/gauge effectiveness and utility
- Conduct training sessions for internal and external users/customers
- Prepare/develop automated processes for discovery tasks
- Design network monitoring dashboards
- Customize NMSs to meet unique operational and monitoring requirements
- Maintain effective relationships with NMS vendor representatives
- Stay current with industry NMS products and trends - new tools and enhancements
- Install, configure, and maintain all network-monitoring software in support of business processing requirements
- Graveyard shift - 2200 hours to 0630 hours Wed - Sun
- A strong understanding of core internet technologies
- ArcSight Logger
- Experience with Salesforce is a major plus
- Certified in NMS products
- Experience with vendor element management systems, MIB design and development
Network Monitoring Job Description
- Integrate network monitoring tools with the central monitoring console (HP OMi)
- Configure, monitor, and tune network performance tools, as per customer requirements
- Learn existing network environment services along with the associated infrastructure and the specific metrics used to manage its health
- Analyze network topologies, layouts and services
- Implement reporting and dashboards based on monitored network services
- Manage integration of the network system management tools
- Net flow Analysis (Utilization reports, Top IP talkers
- Setting up of dashboard view/ custom views for specified manager and user views based on customer requirements
- Utilize SQL-based reporting tools to generate ad-hoc and daily/weekly/monthly reports
- On – boarding / off boarding network and other assets to maintain a current and up to date monitoring infrastructure
- Experience with IP internetworking
- Experience working with highly complex networks and remotely deployed systems
- Experience with Unix / Linux and Windows systems administration
- Experience with database technologies, SQL and basic database administration
- Knowledge of telecommunications field and service provider environments/services useful
- Strong knowledge of internet based network connectivity principles and implementation
Network Monitoring Job Description
- Coordinate with vendors and other IRS organizations for system maintenance on enterprise platforms
- Provide daily status reports and ticket updates
- Level 1 and 2 support analysis, resolution, and escalation of contact center incidents
- Monitor health of the Toll-Free Carrier Network and site based equipment
- Assist in the daily ongoing support for contact center applications
- Research and resolve real-time problems in the call center enterprise
- Manage Moves, Adds, Changes for contact center agents on the technology platforms
- Monitor availability and status of IRS network
- Support the installation and configuration of a demonstrator platform for evaluating and comparing selected Network Monitoring Solutions for a complex satellite based network infrastructure
- Support the validation of MoCoMe v3 releases, TechCom’s Monitoring, Control and Measurement framework
- Understanding of network security methodologies and tools
- Familiarity with network devices, preferably Juniper and Cisco
- Some cloud and virtualization technologies, XaaS knowledge
- Advanced knowledge in Nokia Mobile Communications technologies
- Be innovative and flexible
- Be able to learn
Network Monitoring Job Description
- Draft technical MoCoMe v3 documentation from existing manuals and information stored in our wiki
- Resolve changes/incidents within defined time period, and escalate unresolved changes/incidents to Technical Support Operations, Outside Equipment Manufacturer (OEM), third-party providers
- Produce Change Reports, conduct RCA analyze and Lesson Learned
- Monitoring the effectiveness of change / incident management and making recommendations for improvement and actions tracking
- Driving, developing, managing and maintaining the major change process and associated procedures
- Update ongoing tickets with relevant information concerning the CM part
- On call duty for out of hours’ changes
- Possesses an understanding, at a detailed level, of the architectural dependencies of technologies in use in the customer’s IT environment
- Possesses intermediate Project Mgmt
- Leads or provides expertise in triage and incident management with collection and analysis of data and performance metrics as-required to diagnoses complex system problems and in collaboration with other technology professionals to determine root cause in a timely manner
- Self driven and initiative
- Wish to work in an international team(spread over 5 countries) with contacts to many countries around the world
- Ability to give commitments and take responsibility
- Ability to present a topic in front of customers
- Like the opportunity to go abroad
- Ability to document complex topics in an easy to understand way