Life Insurance Job Description
Life insurance
provides prospects with product information, quotations, sales ideas and materials, advice and implementation solutions required to provide life insurance, annuities, disability income, and long-term care insurance and other products for insurance and financial planning.
Life Insurance Duties & Responsibilities
To write an effective life insurance job description, begin by listing detailed duties, responsibilities and expectations. We have included life insurance job description templates that you can modify and use.
Sample responsibilities for this position include:
Provides information on a variety of complex customer service issues requiring knowledge of life insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency
Responsible for numerous types of transaction processing for universal life insurance products which must be completed within quality and timing service standards
Leading the implementation of value add services for clients
Implementation of plans relating to new growth opportunities / channels
Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency
Develop relationships with Will & Estate Consultants, Financial Planners, High Net Worth planners- Business Owner Consultants, and other members of the Wealth Management Services team
Provides case and policy level servicing, focusing on low complexity level plans for universal life products
Utilize knowledge of products and plan designs for interpretation of illustration results and compliance implications
Utilize expertise in all products and procedures to take ownership of the business and effectively service our clients
Provide escalation and business support on RiverSource in-force cash value life insurance policies for advisors and staff through inbound / outbound calls and email, drafting communications to drive efficiency, and pro actively reaching out regarding upcoming regulatory or product changes
Life Insurance Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Life Insurance
List any licenses or certifications required by the position: FLMI, CLU, EKG, FALU, LOMA, PMP, HPI, ALMI, KYC, AML
Education for Life Insurance
Typically a job would require a certain level of education.
Employers hiring for the life insurance job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business, Education, Finance, Communication, Economics, Management, Statistics, Associates, Business/Administration, Accounting
Skills for Life Insurance
Desired skills for life insurance include:
Life insurance
Products
Life Insurance products
Insurance propositions
Services
Swiss Re underwriting manual
Distributors and customers
Channels
Emerging trends impacting/likely to impact insurers
Insurance field
Desired experience for life insurance includes:
5+ years of underwriting experience, understanding and evaluating medical, financial and other application information, knowledge of legal ramifications regarding decisions made on applications
Proven leadership and team building competencies
LLQP License is an asset
Effective sales management track record Superior coaching and interpersonal skills
Strong organizational, analytical, and PC skills
The ideal candidate must be focused on the team, motivated, enthusiastic, and able to execute in a fast-paced environment
Life Insurance Examples
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Life Insurance Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of life insurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for life insurance
- Develop a content marketing strategy that advances the market positioning for the products and supports growth
- Management of insurance operational functions including underwriting, tele-interviewing and claims
- Co-ordination with central service and operations to ensure an enhanced and optimised end to end client service proposition
- Oversight of retention and lapse processes and procedures
- Oversight of complaints and claims dispute procedures including follow up, feedback and improvements
- Project business owner for major insurance software upgrades/ implementations
- Ownership of risk philosophies – underwriting and claims – including liaison & negotiation with reinsurers on specific risk evaluations
- Engage and influence these suppliers to develop strong partnerships
- Manage the renewal process per the requirements of the case profile and the dates established with the client/broker
- Ability to quickly adapt to changes in plan designs, deliverables, requests, illustrations, software, case load, legislation
Qualifications for life insurance
- Above average communication skills, and the ability to use tact, diplomacy and patience to deliver a comfortable customer experience
- Ability to multi-task and demonstrate effective problem resolution skills is required
- CLU, CIP, RHU, or other insurance designations are an asset but not required
- Effectively manages LOB (Line of Business) and the P&L (Profit and Loss) across accounts
- The ideal candidate will have a strong desire and ability to deliver customer focused conversations
- You possess excellent listening, verbal and written communication skills in English and are passionate about helping customers
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Life Insurance Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of life insurance. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for life insurance
- Act as the primary client contact for issue identification and resolution
- Complete all client requests accurately and within agreed upon deadlines
- Produce special reports and perform analysis as required with accuracy and by the necessary deadlines
- Participate in broker/client needs assessment, follow up and interpretation, meeting timing and quality standards
- Identify problem areas and implement operational procedures to eliminate escalated issues
- Identify inefficiencies and make improvements in workflow
- Actively participate in departmental projects
- Process all new business insurance applications including completion and submission of applications and all required forms
- Coordinate with producers and clients to obtain appropriate documentation
- Obtain Attending Physician Statements and additional underwriting requirements
Qualifications for life insurance
- Excellent life insurance product knowledge
- Personal maturity and a minimum 1 year of Call Centre experience in a high performance, self-development oriented Customer Service environment
- In-depth knowledge of insurance products, processes and policies is an asset, however, not a requirement
- Disciplined organizational, analytical and time management skills including the ability to multi-task and demonstrate effective problem resolution skills
- The willingness to learn and deliver a professional customer service experience through the use of existing departmental Sales and Service Quality models
- A commitment to self-development with a passion for goal-orientation, personal drive, and self-motivation
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Life Insurance Job Description
Job Description Example
Our company is hiring for a life insurance. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for life insurance
- Coordinate LifePRO services and teams across functional areas ensuring seamless integration from the client perspective
- Schedule medical examinations including preparation of exam facilities
- Arrange inspection reports
- Negotiates with carriers and reviews policies
- Processes billings
- Maintain case status updates at all times
- Involvement in conceptual (Pre-Statement of Work-SOW) phases of project
- Provide high level support and assistance to staff in handling the most complex or escalated case support for targeted advisors and staff through proactive relationship management in order to retain business
- Assist in ad hoc project work designed to enhance the advisor and client experience, represent RiverSource at advisor events, as necessary (some travel may be required)
- Perform reporting and analysis of key metrics to identify and develop process improvements for business partners
Qualifications for life insurance
- Flexibility to work in a rotating shift between the hours of 8AM and 8PM
- Strong PC skills (Microsoft Suite) and the aptitude to learn other software, where required
- Insurance product knowledge, and/or call centre experience is an asset, but not required
- Microsoft Office - Excel formulas, tables, pivot table knowledge highly desired
- Minimum 5-7 years of management experience in a claims environment
- Focus on high producing agents to improve agent retention and increase productivity
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Life Insurance Job Description
Job Description Example
Our company is growing rapidly and is looking for a life insurance. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for life insurance
- Responsible for Term and Universal Life approvals and issue pay transactions generating appropriate refunds when necessary
- Manages execution by setting high standards for performance for both self and others
- Drives innovation by identifying discrepancies and inefficiencies in work and suggests new approaches to solving problems
- May initiate 1035 exchanges and establish contact with other companies
- Develop other supporting content that reinforces the value of the offering and helps Sales nurture prospect relationships throughout the sales cycle, , thought leadership, cases, testimonials
- Ensure individual pieces add up to a whole greater than the sum of its parts
- Minimize fragmentation
- Ensure the product development teams are working with data and insight driven journeys that deliver on the most valuable benefits to drive the most beneficial behavior changes
- Conducts desktop investigations through the use of the internet, databases
- Prepares detailed reports within the underwriting system
Qualifications for life insurance
- Typically able to successfully maintain at least 20 Tier 1 agents
- Typically maintains a consistent blend of Permanent vs
- Demonstrate an ability to achieve upto $750,000 in annual revenue production
- Develop a Business Plan with Sales Leadership that details activities to be followed during the fiscal year, which will focus on producing or exceeding quota
- Presents, conducts and organizes seminars for agents
- Demonstrates technical selling skills and product knowledge in areas of life, annuity, long-term care, and disability
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Life Insurance Job Description
Job Description Example
Our company is growing rapidly and is hiring for a life insurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for life insurance
- Communicates with internal/external customers - verbal and written
- Meets or exceeds quality, production and service objectives
- Set requirement baselines upon obtaining requirements package sign-off and support requirements change management, analyze impact and obtain change sign-off throughout NYL’s Technology Delivery Life Cycle (TDLC) or Scaled Agile frameworks
- Works within NYL’s Operational Excellence COE business analysis standards and participates in continuous improvement effort
- Direct or assist client in planning and coordinating system implementation projects
- Perform system gap analysis and formulate solutions to gaps between client product and business process requirements and software functionality
- Provide system information and training as required by the client
- Support and/or lead system, interface and integration design for client product and business process requirements
- Support development of conversion, production, model office and unit testing practices and procedures
- Prepare written status reports for internal and client management
Qualifications for life insurance
- Understanding of the Underwriting process and is able to navigate a case from presale to placement
- Visit at least eight agents per month, maintains accurate records of all activities
- Administration experience ideally gained from within an insurance
- Keyboard skills with experience of Microsoft Office, Lotus Notes and
- Other standard software
- Oversight and control over all requests from advisors who wish to become service advisor for a life insurance policy sold outside TDWIS