Lead Technical Specialist Job Description

Lead Technical Specialist Job Description

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Lead technical specialist provides problem solving and technical support for campus applications including email, anti-virus software, spyware removal tools, Microsoft office and Google applications and other ITS supported applications in use by the campus.

Lead Technical Specialist Duties & Responsibilities

To write an effective lead technical specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included lead technical specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Directs completion of high level and detailed technical specifications for projects in accordance with PLC, security and architecture documentation objectives
Sole architect for the application with accountability for application architecture and design quality
Translate business requirements into high performance, stable and long-term maintainable architecture
Design, built, document, test, implement and maintain Genesys Call Routing configuration, and business routing logic and strategies for multiple business units across multiple locations
Extensive interaction with internal stakeholders and cross-functional groups
Train and develop team members on core call routing system functionality, controls process, triage and incident management
24x7 on-call support for call routing issues on a rotating basis
Provides consulting services on new strategic initiatives (small to large of varying complexity)
Develops proposals for new solutions (Highlevel deployment strategy, Design Decision Strategy., Application infrastructure budget proposals, etc)
Manages detailed design phases for small to large projects/ programs identifying, tracking and resolving complex technical issues

Lead Technical Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Lead Technical Specialist

List any licenses or certifications required by the position: ITIL, ISTQB, PMP, CFSR, KCS, CISSP, RHCE, MCSE, IAT, II

Education for Lead Technical Specialist

Typically a job would require a certain level of education.

Employers hiring for the lead technical specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Technical, Computer Science, Education, Associates, Technology, Electrical Engineering, Information Technology, Science, Information Systems

Skills for Lead Technical Specialist

Desired skills for lead technical specialist include:

Anti-virus applications
Citrix Published Applications
Citrix VDI/XEN APP
Java
Microsoft O365/Office 365
Network mapping drives/printers
Allied professions
Architecture
Code review
Coherence and Weblogic

Desired experience for lead technical specialist includes:

High level of accuracy and desire to ensure the banks controls are adhered to and maintained
Willingness to be on call for emergencies and occasionally work overtime during high demand periods
Good communication in both written and verbal areas
Exceptional knowledge of IAM (Identity and Access Management) technologies and standards
University or college or equivalent work experienceCISSP designation or equivalent
Managed a team of Provisioning analysts, providing IAM functions across all distributed platforms

Lead Technical Specialist Examples

1

Lead Technical Specialist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of lead technical specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lead technical specialist
  • Interfacing with application and platform owners to ensure data completeness and accuracy
  • Consultation with IT architects, security and change management on solution implementation
  • Gathering of end user and key stakeholder requirements and translation into delivery activities
  • Management of service transition to IT operations including establishment of required on going team processes and maintenance schedules
  • Knowledge transfer and handover of implemented solutions to IT operations team
  • Escalation points for discovery or integration issues
  • Lead small project team in delivery of assigned tasks and providing regular status updates
  • Able to lead virtual teams and work in a matrix style organisation
  • Able to work with stakeholders at many different levels
  • Able to commit to and prioritise tasks and deliverables
Qualifications for lead technical specialist
  • Capable of scoping and defining your own work
  • Highly skilled in analysing and resolving problems
  • Able to keep on top of technical innovations
  • Able to manage technical initiatives and projects
  • Requires a Master's in Electrical, Electronics or Computer Engineering or Computer Science and 2 years embedded software development experience in engine, machine, or automotive software
  • Evaluation of new products incl
2

Lead Technical Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of lead technical specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lead technical specialist
  • Able to keep pace with technical innovation
  • Responsible for infrastructure changes required to meet mandatory exchange upgrades for Equities Exchanges, Commodities Exchanges, Power exchanges, and Clearing connections
  • Raising firewall, requesting exchange sessions, routing and multicast network changes related to exchange upgrades
  • Attending technical meetings with the exchanges and other external 3rd parties such as BT Radianz, TNS
  • Documenting the exchange connectivity and handing services over to SL1/SL2
  • Detailed knowledge of the network technologies used to connect investment banking application to external venues including multicast technologies
  • Ability to work with a wide range of application and network technologies commonly employed in the investment banking electronic trading environment
  • 3+ years in the financial industry – focused on electronic trading
  • Strong communication skills - with experience communicating to front office staff/senior management
  • Specific Exchange connectivity/API experience – to be listed by region
Qualifications for lead technical specialist
  • At least 8-10 years of relevant experience working in a front office IT environment support or managing market/client connectivity applications and processes
  • Knowledge of Derivative Exchange connectivity
  • Customer focused and the ability to work in a fast paced environment
  • Solid understanding of the Unix / Linux platform (bash, crontab, ntp, ssh, scp,..)
  • Advanced networking knowledge (TCP/IP, DMZs, Unicast, Multicast)
  • Configuration and testing of application
3

Lead Technical Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a lead technical specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lead technical specialist
  • Leading by example when adhering to the Bank wide Regulatory agenda, ensure that a strong culture of Risk recognition, awareness, escalation and mitigation is created within the group
  • Actively support and communicate the STAR mission, global strategy and plans, driving a high performance culture and supporting efficient decision making
  • Actively participate in audit remediation, regulatory and compliance reviews and assessments
  • Supporting a robust governance framework and its related artefacts, both inputs and outputs, which enable an effective and efficient governance operation and assurance function to be maintained
  • Analyze, identify and appraise possible risks and issues that could impact the realization of the intended strategy and resolve them
  • Engage on a regular basis with the business sponsor and stakeholders and ensure broad awareness, engagement, and communications that support the strategy realization
  • Responsible for order fulfillment and administration for Business customer orders, ensuring that orders to cash procedures are executed with a goal of shortening the interval cycle to achieve billing
  • Take accountability and appropriate action to efficiently resolve issues
  • Working knowledge on ALU’s Element & Network Management Systems (EMS & NMS) used to manage the IP networks
  • To take the ownership of issues raised by the customers on afore-mentioned products
Qualifications for lead technical specialist
  • Experience in use of source control tools (eg
  • Experience in the use of document stores (eg Sharepoint, Wiki)
  • Solid understanding of the Windows Server platform
  • Experience with release/deployment management
  • Knowledge or experience in regulatory requirement for different markets
  • Knowledge of Equities Exchange connectivity
4

Lead Technical Specialist Job Description

Job Description Example
Our company is hiring for a lead technical specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for lead technical specialist
  • Experience/confidence in handling critical service outages in the field by setting up bridges, identifying faults, collecting logs, providing steps to restore the services to the customers
  • Supply input and uses the knowledge management tools
  • Representing CDO R&D within the organisation and evangelizing benefits
  • Influencing strategy and roadmap through an understanding of emerging market and organisational trends
  • Lead the communication, remediation, recovery, command and control, and follow-up efforts associated with high impact failures and/or service disruptions/degradations (Non DR Events)
  • Develops, leverages, and maintains specialized proprietary and/or industry skills relevant to product, platform, or process required/related to domain expertise
  • Comply with industry best practices for change management, user provisioning, and privileged access
  • Responsible for the design, development, implementation of complex ETL processes, OBIEE reports and dashboards
  • Customize and create OBIEE Repository, Reports and Dashboards as per requirements
  • Advocate Business clients with best-practice implementation approaches
Qualifications for lead technical specialist
  • Strong analytical, interpersonal, stakeholder management and organisational skills
  • Able to work in a fast-paced, high pressure environment with various work-streams and demands in place simultaneously
  • A creative problem solver, who can drive change and service improvements
  • Able to maintain a broad understanding of different technologies, software development lifecycle and methodologies, IT Operations and Services
  • Educated to bachelor or master degree level from an accredited college or university (or equivalent diploma/work experience)
  • Able to work in virtual teams and in a matrixed organization
5

Lead Technical Specialist Job Description

Job Description Example
Our company is looking for a lead technical specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for lead technical specialist
  • Validate order requests for technical quality vetting order requirements against standard product offers
  • Demonstration of ownership and accountability in all job functions including (but not limited to) management of all communication and delivery tasks during the service provisioning lifecycle, coordination of Test and Turn up and final hand off services
  • Broad knowledge of all infrastructure technologies, with comprehensive technical knowledge and hands-on experience in telecommunications technology area
  • Understanding of rules and regulations that govern the use of technology, such as NERC CIP, OP-18, NPCC, FAA and FCC licensing internal policies
  • Ability to define and articulate the “big picture” long-term vision for the infrastructure, and develop short term plans to help achieve it
  • Ability to assist in the design / engineering of telecommunication solutions to maximize reliability and dependability while minimizing operational cost
  • Ability to prepare punch lists, as builts and work closeout documentation
  • Ability to influence technical teams and to assist as needed to provide one-lines, prints, configurations, specifications, material requirements, sourcing/selection of vendors and to process this information in work management, procurement and accounting systems
  • Ability to work to both internal and external budget and schedule constraints
  • Ability to provide timely and accurate reporting on project status, barriers and timelines
Qualifications for lead technical specialist
  • General understanding of the global universal banking model, sound knowledge in a specific divisional or functional area and their associated risks
  • A minimum of 3 years of operations or engineering experience
  • Ability to work within a team environment and keep good relationship
  • 3 years of architect and design experince
  • Ability to work with business and technology resources in an interactive way
  • Ability to work in an Agile settings

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