KYC Manager Job Description
KYC Manager Duties & Responsibilities
To write an effective KYC manager job description, begin by listing detailed duties, responsibilities and expectations. We have included KYC manager job description templates that you can modify and use.
Sample responsibilities for this position include:
KYC Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for KYC Manager
List any licenses or certifications required by the position: CAMS, ACAMS, AML, CNBV, PMP, KYC, BS, BA, SHRM, ATD
Education for KYC Manager
Typically a job would require a certain level of education.
Employers hiring for the KYC manager job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Business, Law, Finance, Economics, Math, Education, Engineering, Management, Accounting, MBA
Skills for KYC Manager
Desired skills for KYC manager include:
Desired experience for KYC manager includes:
KYC Manager Examples
KYC Manager Job Description
- Clear understanding of required legal documents and process to onboard a client to GWM platforms
- Serve as senior escalation point of contact for KYC and reporting issues for designated clients
- Serve as the senior point of contact for KYC due diligence teams
- Participate in annual AML discussions with clients as needed
- On behalf of Global KYC management, partner with large team of stakeholders to evaluate and design reasonable solutions for key KYC change events
- Identify training needs and work with WCOB Training Function and Manager to ensure development of related training materials specific to negative media dispositioning
- Manages a group of approximately 7-12 KYC Analysts who are accountable for conducting due diligence reviews of Business Banking customers
- Performs the day to day management of a team of Analysts, including coaching and providing ongoing performance feedback
- Tracking performance of individual team members over time to evaluate performance, learning and capability
- Explaining work process and procedures
- Proven ability to deliver projects on time, on budget, with quality under tight deadlines
- Experience of managing teams and providing hands on training to teams either on a individual or group basis a big plus
- Excellent communication skill and ability to engage stakeholders in different location
- Experience in Operations management with a proven track record
- Performs Quality Assurance reviews of the KYC Analyst's output and provides feedback on the findings
- Identifies special training needs that may benefit the KYC Analysts
KYC Manager Job Description
- Proactively highlights potential issues to management and Compliance
- Regional lead for LATAM managing in excess of 70 or more employees
- Site location lead for Columbus managing in excess of 70 or more employees
- Manages the day-to-day operational environment through effective communication of information and setting priorities to facilitate and maximize efficient performance
- Develops staff knowledge to ensure that all staff is kept up to date on relevant changes in the business and processes
- Ensures that management controls, designed to minimize the operational errors that occur, are in place and working effectively
- Assists in the development of strategies to alleviate operational issues, promote client satisfaction and/or regulatory issues
- Work with Management to implement process improvements
- Maintains all documentation of the department ensuring procedures, policies and guidelines are kept current
- Coordinate the goals of the KYC Operations Team and write the performance appraisals for team members
- Spanish or Portuguese oral and written proficiency
- Experience in developing project plans, milestones, capacity plans, in order to set appropriate expectations and subsequently deliver the final product as agreed upon
- Previous experience with JPMC related KYC systems (CDD, SKYC, ECM, SCOT, COLT, Client Central, DataHub, ) preferred
- Able to bring a high level of energy to the position good judgment, flexibility, common sense, and insight
- Collecting required information and statistical data to perform statistical and trend analysis (Area MIS reports)
- A high energy level, good judgment, flexibility, and common sense
KYC Manager Job Description
- Oversight of the daily workflow for KYC risk analysts/officers who perform data quality reviews of KYCs for completeness, including ensuring all appropriate information is contained in the KYC to meet all regulatory, legal, bank and audit requirements
- Monitoring of KYC queues and reports to meet established Service Level Agreements including follow-up analysis and reconciliation
- Assignment of KYC resources to provide support to front office associates who will answer questions regarding the completion of KYCs and the process for submitting KYC tickets
- Managing an escalation process to ensure the completion of time-sensitive KYCs with more restrictive completion dates
- Identifying and addressing issues and working through solutions
- KYC Initiatives
- The building of strong relationships with KYC support functions (Global Due Diligence Operations and Account Opening units) including identifying and escalating issues
- Review and analysis of KYCs to determine appropriate risk rating
- Prepare statistical and monitoring reports about KYCs at various levels
- Escalating issues as appropriate to Executive Management and Senior management
- Providing ongoing training to direct reports to address regulatory and procedural changes and promote consistency
- Continued development of direct reports
- Participation in internal/external audits and regulatory exams as required
- Other project work, including remediation projects, user acceptance testing and front office training assigned within the scope of KYC Risk Management
- Providing guidance and interpretation of KYC related policies, procedures, and current regulatory issues, considering both the spirit and intent of the law
- Previous experience of dealing with key stakeholders within the business
KYC Manager Job Description
- Analyze and review quality trends and measures, reporting feedback to internal partners
- Work with clients to collect documents, ensure their information is processed correctly and delivered on a timely basis
- Run in person group training sessions with clients
- Head Onboarding will manage in excess of 150 or more employees
- Serve as senior escalation point of contact for KYC, account opening and reporting issues for designated clients
- Act as a subject matter resource on the KYC/AML and account opening policies and procedures
- Coach staff on the evaluation of client AML/reputational risk, including the identification of key issues and related mitigates, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations
- Act as the team's key liaison with various groups like legal, compliance, credit, and operations, interact directly with segment/group management to report on AML/KYC-related KPIs (key performance indicators)
- Ensure standard processes, role and responsibilities, of the AML/KYC team across the segment/group
- Support consistent hiring and performance management practices
- Proven responsibility for daily targets & completion of work within their team, and collation of MI for daily KYC Governance meetings
- SME knowledge of AML/KYC/PEP's/Sanctions
- Managing annual appraisals, holiday approvals, resource cover and training needs
- Comprehensive knowledge & understanding of regulatory regimes such as MiFID, FATCA & EMIR
- Experience at a large bank is a plus
- Expertise or specialized knowledge of hedge funds and financial onboarding operations is a plus
KYC Manager Job Description
- Manage special projects, including remediation and others, as directed by regulators, internal audit
- Leading and overseeing team
- Implementing enhanced solutions to improve the Business review process
- Developing a clear communication process around processes with all Stakeholders
- Providing reporting and metrics
- Acting as the central point of contact for the assignment of Business Review requests
- Providing reports / communications for key Stakeholder groups as required
- Building and maintaining strong working relationships with your KYC Director, Team Leaders, Lines of Business, Operations, Audit, Compliance, and Technology to ensure consistent, quality delivery
- Leading on-going change initiatives and building / maintaining a strong understanding of the relevant Bank policies and regulatory environment
- A very strong background on Banking / Financial Services, including a strong Supervisory / Management experience and KYC / Compliance experience
- Process and program management experience – delivering large scale policy or compliance related initiatives
- Manage SLA’s with KYC Centre of Excellence
- Oversee periodic review completions and work with AML Compliance and the AML DD
- Good knowledge of KYC/AML requirements particularly in relation to Asset Servicing products
- Must be self sufficient in the production of reports, presentations and spreadsheets
- 5 yrs related business experience in a financial services environment