Investor Services Associate Job Description
Investor services associate
provides suggestions for system development/enhancements and assist in the implementation of procedures within the Investor Services Department;.
Investor Services Associate Duties & Responsibilities
To write an effective investor services associate job description, begin by listing detailed duties, responsibilities and expectations. We have included investor services associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Act as the central coordination point within the team for key team and business strategic projects
Assisting team members with key deliverables to improve processes for client management
Acting as the central point for producing client analysis MIS and seeking ways to improve analysis tools in partnership with the Product Management team
Responsible for contributing to the client strategy within F&O and product development, managing COO, CIO, PM and senior Ops level relationships with top tier clients
Internal ambassador for the F&O and ACCE businesses, responsible for developing a strong internal network across Investor Services and the C&IB
Active participant in client thought leadership events
Responsible for representing client demand and market feedback to F&O’s internal partners, including multiple projects in the F&O E2E Review
Undertake regular (quarterly/annually) client reviews of relationships, revenue targets, growth opportunities, under-performing clients, in partnership with Sales & Marketing and other relationship managers
Understand and solve 'complex' client problems and provide long-term solutions for client requirements
Assess bespoke or non-standard client requirements and their merit in the context of the potential revenue, resource requirements and the existing/future product agenda
Investor Services Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Investor Services Associate
List any licenses or certifications required by the position: CFA, CPA, NCFM, AMFI, PMP, J.P, CAMS, SOC1, SSAE16, AMLA
Education for Investor Services Associate
Typically a job would require a certain level of education.
Employers hiring for the investor services associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Accounting, Business, Business/Administration, Economics, Education, Mathematics, Engineering, Management, Computer Science
Skills for Investor Services Associate
Desired skills for investor services associate include:
Microsoft Office product suite
Hedge
Mutual funds
Fund Structures and all aspects of the services provided by an Investor Services Department
AML/KYC compliance for US and Cayman
Advent applications
Microsoft Office products
SS&C products
Anti-Money Laundering and KYC procedures
Procedures and services
Desired experience for investor services associate includes:
Develop extensive knowledge of competitor offerings, industry trends, vendor products, market developments, regulatory structure and technology innovations within our businesses
Highly motivated, self-starter, problem solver, strategic thinker
Highly effective user of internal resources and excellent influencing skills
Project Management-Support the build out, development, testing and implementation of various strategic business initiatives (Rewrite of Cash Prime Brokerage client charging engine, New Financing P & L engine, Enhancement of client financing reports, Decommissioning of legacy systems)
Control-Perform daily client level cash financing P&L validation
Financial month end close-Perform gross interest financing month end process for Non-US Prime Brokerage business
Investor Services Associate Examples
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Investor Services Associate Job Description
Job Description Example
Our innovative and growing company is looking for an investor services associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for investor services associate
- To manage and organise the site visit schedule ensuring all visits are completed in the relevant year
- To analyse findings from the site visit and report findings to the administrator and other interested parties
- To monitor and manage fund errors advised to Trustee, and to record these errors, analysing root causes and ensuring full resolution in the best interests of shareholders
- To work with other trustee staff both locally and offshore on an ongoing basis and during site visits to ensure funds are being administered in accordance with regulations and constitutional documentation
- To complete daily and monthly duties, including custody oversight, performance fee verifications and cash account monitoring
- Perform fiduciary oversight programmes and ensure their adherence to the applicable regulations
- Development of close client relationships
- Build the profile of our UK Pensions and Charities franchise
- Working very closely with and assisting the Trustee Manager to ensure T&F UK meets its fiduciary obligations through supervision of allocated client management groups
- Participation in reviews at client/third party administrator offices, including preparation of agendas, drafting of subsequent visit reports through to closure of review
Qualifications for investor services associate
- Broad funds industry experience
- Audit experience or similar highly desirable
- Knowledge of the trustee and regulatory environment for Irish funds
- Strong judgement and communication skills
- A team player with ability to work on own initiative
- Organised and structured approach to work
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Investor Services Associate Job Description
Job Description Example
Our company is growing rapidly and is hiring for an investor services associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for investor services associate
- Providing timely support for review of legal documentation including fund constitutional documentation
- Assisting in client presentations/briefings
- Develop close relationships with client personnel and colleagues in WSS to maximise product/service offering
- Review/completion of tax/market opening account docs
- Provide oversight and support of fund changes (mergers, closures, launches etc) including timely updates to operational Hub
- Oversight of client operational risk/performance assessment including key role in producing monthly report/exec summary and communicating findings to allocated client groups
- Acting as client interface regarding T&F technology requirements including ongoing support for Praesys file uploads and changes to current reporting formats
- Provide additional support to operational Hub as required and agreed from time to time
- Working closely with our regional sales teams and our internal distribution services teams to contribute to the GSAM Funds distribution effort
- Responding to daily incoming calls and queries from internal and external clients / custodians regarding our Offshore Funds range of products
Qualifications for investor services associate
- Technology design and build
- Legal contract documentation
- Accounting and control
- Management of projects across multiple streams of work simultaneously while balancing stakeholder needs versus budgetary pressures
- Experience of the Investment Management industry is preferable
- Knowledge of UK fund regulation and awareness of the broader European mutual fund agenda including AIFMD and UCITS V impact
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Investor Services Associate Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of investor services associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for investor services associate
- Researching and understanding the business requirements of the various regions where GSAM Offshore Funds are distributed and communicating this back for implementation
- Pro-actively identifying enhancements for the clients and communicating these internally
- Automating various functions within the team and identifying ways to make processes more efficient
- Support the Head of Internal Communications I&TS, Europe, in driving forward corporate communication strategy, including identifying and pursuing opportunities resident in I&TS
- Through the use of strong writing skills, develop professional business, CSR and diversity communications materials/collateral, including 7 Questions, 60 Seconds, intranet stories, monthly newsletter and emails
- Support new internal corporate communication channels that take advantage of technological advances
- Provide expertise and support with French translation activities in relation to I&TS communications
- Produce content for the global and local intranets, including feature and news stories
- Support the development of regular contributing articles for RBCnet ensuring a vibrant and frequent turnover of compelling stories
- Broad team support across internal communications based on business priorities
Qualifications for investor services associate
- Strong data management / MIS skills, particularly Excel & powerpoint
- Accounting qualification or exams advantageous
- Analytical and influencing skills to assess regulation, data and metrics, identify trends and opportunities
- Ability to network across asset managers, administrators, industry bodies, regulators and competitors
- An awareness and understanding of the ‘tail risk’ associated with the trustee and depositary product
- High energy and work ethic, responsible, self-starter
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Investor Services Associate Job Description
Job Description Example
Our company is growing rapidly and is looking for an investor services associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for investor services associate
- Manage the coordination, tracking, and processing of all fund transactions, including new and additional subscriptions, redemptions, and distributions, for institutional and high net worth fund investors by collaborating with internal Fund Accounting, Client Service, Portfolio Management, Business Management, Legal and Compliance teams, external Administrators and Custodians
- Document all in-scope services and identify non standard requirements
- Assist in maintaining an electronic library of standard product documentation including operating models, detailed service lists, and product bundle definitions
- Research and analyze industry trends, and build understanding of competitive landscape
- Analyze and understand business/product strengths and areas for improvement with an emphasis on the client selection process
- Build business cases to adapt product offering to new markets or target segments
- Assist business development efforts with transaction structuring and pricing
- Assist in marketing strategy development and sales pipeline management
- Liaise with internal constituents - Sales, Product Solutions, Operations, Technology
- Develop presentations for external clients JPM senior management
Qualifications for investor services associate
- Basic understanding of Agile/Waterfall project management discipline desired
- Comprehensive working knowledge of Microsoft Office and SharePoint (advanced Excel, PowerPoint, Project and Visio skills)
- 3 – 5 years experience working in a Fund Accounting, Middle Office, Investor Relations/Transfer Agency role within the Financial Services industry
- Support IT development of Functional Specification documents
- Support Application Testing, Implementation and Training
- Support Subject Matter Experts in development/validation of estimates
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Investor Services Associate Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of investor services associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for investor services associate
- Lead and drive the delivery of key core accounting initiatives
- Gaining a comprehensive understanding of existing product capabilities and influence the design and solutions for new opportunities
- Close collaboration with external clients
- Knowledge of any accounting systems viz
- Responsible for testing Custom Reports in various formats and perform data validation
- Develop analytics to fully interpret revenue variances
- Documenting systems and processes used within the business
- In partnership with local teams and global utilities, designing optimal structures to ensure continued success in meeting regulatory and client obligations
- Working closely with Global Financial Crimes and Custody-specific Compliance, Legal and Risk teams to enhance the environment that supports AML, KYC, sanctions and anti-corruption efforts
- Supporting the continued monitoring and enhancement of the RCSA framework, including facilitation of the annual assessment
Qualifications for investor services associate
- Strong organization, delegation and prioritization skills
- Feed into the creation of new standard operating procedures and controls
- Create training material
- General BA activities to required to support the project
- Identify and agree with the Client and Business Managers, appropriate solutions to deliver the benefits as defined
- Coordinate / lead UAT testers