ICT Manager Job Description
ICT Manager Duties & Responsibilities
To write an effective ICT manager job description, begin by listing detailed duties, responsibilities and expectations. We have included ICT manager job description templates that you can modify and use.
Sample responsibilities for this position include:
ICT Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for ICT Manager
List any licenses or certifications required by the position: PMI, PMP, ITIL, CTS, RCDD, CCNA, II, PRINCE, PRINCE2, CISSP
Education for ICT Manager
Typically a job would require a certain level of education.
Employers hiring for the ICT manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Education, Computer Science, Business, Technical, Information Technology, Business/Administration, Telecommunications, Foundation, Science
Skills for ICT Manager
Desired skills for ICT manager include:
Desired experience for ICT manager includes:
ICT Manager Examples
ICT Manager Job Description
- Responsibility of cost, time, milestone, deliverables
- Rispect of SLA, KPI
- Report to central board the status of the activities
- Drive the projects towards its goal in terms of scope, time, costs, and quality
- Monitor and Control Project performance
- Fostering and building strong customer relationship at all levels for revenue growth and customer retention
- Managing account calls, presentations, negotiations, and responsible for development/nurturing of client relationship
- Building strong relationships with assigned accounts, develop business opportunities so as to build strong sales pipelines
- Focusing on selling high value products that is critical for BS Revenue Contribution (Cyber Security, Cloud, Hosting, Managed services, SN Corporate and Mobility)
- Business development with assigned regional and local enterprise customers
- Should work well under time constraints
- Should have excellent oral & written communication skills
- 5 plus years of consulting experience in OSS/BSS or TVM or Cloud, multi-domain is preferable
- Certifications in area of responsibility are seen as plus, but are not mandatory for the role
- PMP / PRINCE2 Practitioner Certification (Mandatory)
- 5+ years in real time End to End Project Management
ICT Manager Job Description
- Ensuring excellent customer satisfaction levels
- Working with cross functional teams (Segment Marketing, Specialists, Customer Solutions and EDMS) developing comprehensive solutions to address business opportunities and meeting customers’ requirements
- Establishing partnerships with various touch-points for better market reach
- Responsible for the overall design, installation, testing and commissioning of the ICT infrastructure Work with the capital design team to ensure the delivery and potential is realized of a "real" Converged Data Network
- Ensure, working closely with the capital design team, that there are no gaps or inconsistencies between the designs, costs and support requirements of the "behind the walls" and the "in front of the wall" elements of the infrastructures
- Challenge and provoke debate on the concept, potential and implications of the digital / smart hospital while managing stakeholder expectations
- Be an advocate and a champion for the potential of a modern ICT infrastructure, including emerging technologies, to improved patient care and better patient experiences, influencing design and other decisions
- Co-ordinate with all stakeholders to ensure that what gets delivered is capable of supporting the future technology needs of the organisation
- Ensure that the technical platform and clinical/corporate IT systems strategy are closely aligned
- Define an infrastructure delivery strategy including procurement and service provision and delivery
- AGILE / LEAN Certified
- Geographic location is Stockholm
- Masters or Bachelor’s degree or equivalent
- More than 5 years of professional experience as Project Manager and more than 13 years of professional experience, gained in consultancy/system integrator companies or multinational companies ., preferably in utilities market
- Knowledge of English written and spoken, Spanish knowledge is a plus
- PMP Certifications is appreciated
ICT Manager Job Description
- Mandate to represent line and take decisions in appointed area
- Plan for cost efficient service deliveries based on the defined services
- Drive and manage delivery improvements including operational demands and orders
- Translate short term business needs into orders and technical solutions
- Responsible for securing the local roadmaps when applicable
- Responsible for securing business priorities or deployment
- Responsible for securing the deployment of the solution
- Establish, agree and follow-up on the delivery financial budget/forecast for the respective area/region/site/organization
- Ensure best practice knowledge sharing
- Execute agreed plans and have control of all ongoing IT related projects
- Experience in team management or as a Program or Delivery Manager (minimum 2 years)
- Master’s Degree in IT, communications, software development, engineering, economics, agriculture, or other relevant field
- Demonstrated prior experience in developing ICT4Dev strategies for development organizations and/projects
- Demonstrated experience designing, developing and working with mobile technology solutions
- Practical experience and familiarity with ICT4Dev-based innovative strategies for development projects, familiarity with the various ICT4Dev models, and preferably experience with ICT4Dev approaches used in the agriculture sector in Africa
- Good understanding of telecoms systems and capabilities
ICT Manager Job Description
- To conceptualize and implement marketing campaigns - both online and offline, to lead and shape the market
- To curate and execute events to garner leads for ICT products
- To drive in-base activities to lead generation for ICT products to create awareness for existing services
- Various other duties, projects and responsibilities may fall under this role as and when needed
- To effectively deliver Programme and Project Management of requested business activities
- Manage the key aspects of the projects including business analysis, software development, and project management
- Prioritising projects and co-ordinating the Information Systems resource to ensure that IS projects/activities are delivered within the agreed timescale, budget and process requirement
- Assisting and managing where required, input to bids /tender submissions /activities in support of the Solutions team.• Maintaining a knowledge of hardware, infrastructure and software that enables the effective delivery of projects
- To keep up with advances in technology
- Building effective relationships with key business, clients and solution providers
- Strong analytical and writing skills, and able to presenting complex technical information to a wide audience
- Good communication skills and fluency in English and French
- Prior work experience in Mali highly preferred
- Willing to travel to Mali
- Knowledge of ICT services, infrastructure, and market condition in Mali preferred
- Knowledge of USAID ICT4D strategies, interest, and projects preferred
ICT Manager Job Description
- Delivering the services to Users and Business with an end-to-end accountability
- Dealing with products
- Defining the products and services strategy
- Managing the products and services life cycle, from needs collection to retirement, including continuous realignment to the consumer segments
- Driving the business using Key Value Metrics
- Advocating the products and services to customers, and leading the related communication actions
- Managing lifecycles of multiple products, embodying the Product Owner role in the frame of Agile projects
- Managing the definition and the go-to-market, of the products and services, according to the Business & IS strategy
- Understanding the field to envision a business related product, answering functional questions on the business domain for Scrum Team
- Describing the product with understanding of users, and their uses
- Demonstrable experience in ICT VAR & SI Account relations
- 5-7 years of experience creating and building a VAR channel
- Knowledge of the ICT Market and the relevant IT VARs and IT Distribution in the territory
- Proven experience with engaging large and medium sized ICT VARs, Account Manager(s), Application Engineer(s) levels
- Experience with Sell-out reporting and how to identify partner purchasing trends
- VAR based Marketing & promotion Programs execution skills