Grocery Manager Job Description
Grocery Manager Duties & Responsibilities
To write an effective grocery manager job description, begin by listing detailed duties, responsibilities and expectations. We have included grocery manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Grocery Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Grocery Manager
Typically a job would require a certain level of education.
Employers hiring for the grocery manager job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Business, Education, General Education, Management, Associates, Marketing, Performance, Business/Administration, Merchandising, English
Skills for Grocery Manager
Desired skills for grocery manager include:
Desired experience for grocery manager includes:
Grocery Manager Examples
Grocery Manager Job Description
- Coach your colleagues to give excellent service and tackle any service or customers issues immediately
- Coach your team to be passionate and knowledgeable about the products on the departments so that they can help customers select the right products
- Coach your team to maintain the best product availability and presentation for customers throughout the day
- Act on customer feedback to win locally and respond to changing customer needs
- Review customer loyalty performance of your store and seek ways to improve where appropriate
- Lead and encourage colleagues to participate in community initiatives, establishing your store as an important part of the local community
- Build capability in your team through department, legal training and regular reviews
- Spot talent in your team and develop team colleagues to support individual’s career plans
- You are able to role model great service and celebrate success when your team do the same
- You are a good communicator who will share knowledge, experience and best practices
- You can create a good team spirit and build good working networks
- You can build strong relationships with customers and colleagues
- You are agile in the way you think, make decisions and handle change
- You have energy and drive to deliver beyond expectations
- You show innovation by always looking to improve performance to meet people, operations, financial and customer targets
- Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays
Grocery Manager Job Description
- Operations of the grocery department, including recommendations regarding regular
- Exposure to 35˚ Fahrenheit while handling products in cold cases, 28˚ Fahrenheit in the
- Advocate for our bakery products to enhance the customer experience
- Becomes the product expert in the department for the products that are sold out of the department
- Maintains strict adherence to company recipes
- Rotates product and pays particular attention to code dates
- Ensures cleanliness of bakery department for safety
- Cleans and sanitizes work areas and assists in maintaining all equipment in safe working condition
- Follows “Clean as You Go” and “Fresh at 4” Programs
- Requires operating and using equipment such as knives, scales, and wrappers
- Answers customer's complaints or inquiries
- May work in other departments of the store
- Performs various office and accounting functions
- Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel in absence of Store Director and 1st Assistant director
- Retail background with prior management experience related to retail operations
- Requires an extensive retail background with prior management experience related to
Grocery Manager Job Description
- Lead grocery department operations, including profit and loss, safety, staffing, scheduling, disciplinary actions, training and developing team members, performance appraisals, inventory, sales promotion execution, labor, margins, shrink, merchandising, and community relations
- Consistently demonstrate a positive attitude, leadership and organization skills, time management skills, willingness to learn new products, and help educate customers
- Maintain budgeted percentages related to sales, labor, margins, and shrink
- Inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotate merchandise with particular attention paid to code dates and sanitation
- Verify accurate invoicing from our distribution centers and vendors
- Build and maintain displays on the sales floor, compliant with company programs and standards
- Verify all products are labeled and priced accurately, oversee price changes, and remain up to date on sale prices
- Consistently drive customer satisfaction by ensuring team members provide superior customer service throughout the store
- Celebrate store successes and identify/address opportunities for improvement
- Demonstrate advanced product knowledge when assisting customers and leadership when working with team members
- Grocery or retail experience
- Keep the department and work areas clean, sanitized, and organized, including tables, floors, walls, and display cases
- Keep the team informed of weekly sales and ad items so they can direct customers to any product throughout the store
- Communicate standards, expectations, policy changes, and product knowledge to your team members
- Foster a positive and engaging work environment while adhering to all safety, health, and compliance regulations
- Provide and receive constructive feedback and direction for effective communication and collaboration with others