Fulfillment Coordinator Job Description

Fulfillment Coordinator Job Description

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Fulfillment coordinator provides back-end services to credit card and loan products according to operation procedures, regulatory requirements and bank policies.

Fulfillment Coordinator Duties & Responsibilities

To write an effective fulfillment coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included fulfillment coordinator job description templates that you can modify and use.

Sample responsibilities for this position include:

Receive all incoming trailing loan documents, identify correct loan file and upload to GDR
Process any unidentified mail documents and follow protocol to correctly identify appropriate loan
Coordination between Logistics, Planning, Sales dept
Maintain spreadsheets and other supporting documents related to fulfillment projects and clients
Participate in and maintain functional relationships with key internal and 3rd party partners
Follow process guidelines established to facilitate communication
Collaborate and share with team any communication provided by 3rd party vendors
Coordinate Inventory Sweeping before the season end the stock is moved from stock categories to allow other business areas to consume the stock ie
Complete loan status updates and notes throughout the process to ensure system consistently and accurately reflects up to date information
Communicate with loan officer and/or customer as needed

Fulfillment Coordinator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Fulfillment Coordinator

List any licenses or certifications required by the position: AED, CPR, APICS, SLA, ITIL

Education for Fulfillment Coordinator

Typically a job would require a certain level of education.

Employers hiring for the fulfillment coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, General Education, Associates, Graduate, Management, Advertising, Marketing, Business/Management, Project Management

Skills for Fulfillment Coordinator

Desired skills for fulfillment coordinator include:

Applicable loan processing policies and procedures
Documents
Governmental agency requirements
Terminology and automated processing systems
Underwriting requirements
Credit policies and approval process for assigned products
Logistics
Microsoft Office Suite
LMS system -
RPOS system -

Desired experience for fulfillment coordinator includes:

Adheres to all security procedures in the department and monitors that others are compliant when in the Warehouse/Vault
Reviews client shipping and pickup requests, arranges for transport to be performed, keeps records of progress and completion and notifies all necessary parties
Participate in determining best course of action for addressing problems and following up until resolution
For all of the activities maintains communication with clients, internal management and other departments, as requested and coordinating services, as required
Accurately complete or respond to any reporting needs in a timely manner
Follow written policies and procedures in accordance with company policy and in a compliant manner

Fulfillment Coordinator Examples

1

Fulfillment Coordinator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of fulfillment coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for fulfillment coordinator
  • Bulk Wire Report (Refi)
  • Customer Wires
  • File Assignment
  • Pipeline Cleanup (Unaccepted GFE)
  • PCF Review and Charging
  • Cancelation report (GFE has been accepted and for some reason has been withdrawn)
  • UDM (undisclosed Debt Monitoring)
  • Re-disclosure for Unaccepted GFE’s
  • Coordinate all franchise store orders
  • Assist in the maintenance of customer account data and priorities
Qualifications for fulfillment coordinator
  • 3 years administrative/operations support experience
  • Systemically confirm all orders shipped and identify problem orders
  • Willingness to learn new programs and order processes
  • Quick, adaptive learner who will develop expertise in online advertising, project management, and web applications
  • Strong communication skills, both verbal and written – must be able to clearly convey technical and complex information
  • Monitor, document, and assist in reviewing ongoing Service Level Agreement (SLA) performance of the Outsource supplier
2

Fulfillment Coordinator Job Description

Job Description Example
Our company is looking to fill the role of fulfillment coordinator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for fulfillment coordinator
  • Attend onsite visits with Outsource Supplier as needed throughout the year
  • Monitor and coordinate fulfillment & distribution of Marketing Literature, Promotional Items, Trade Show Booth material
  • Responsible for coordinating Special Project requests with the Outsource Supplier, including clearly communicating any special requirements, timelines, cost allocation
  • Monitor usage reports to provide input on quantity needed to remain in stock, highlight historical business cycles affecting usage
  • Work with Outsource Supplier to setup and review required reports to support both special client requests daily Fulfillment/Inventory processes – Low Stock, Historical Usage, BOM, Kits, Campaign Analytics
  • Assist with forecast, schedule, service level and technician performance reporting
  • Assist with the development of annual, monthly, weekly, daily and intra-day projections of staffing requirements and shift vacancies
  • Advise and assist tech ops management in the development and execution of staffing plans and shift bids
  • Identify current and upcoming schedule needs on a day-to-day basis, including coordination of training, vacation and flex schedules for maximum daily labor utilization
  • Provide assistance in establishing schedules by days and shifts for all technicians
Qualifications for fulfillment coordinator
  • Previous background in a customer service role is a plus
  • Knowledge of labor and employment laws
  • Bachelor’s degree, Associate’s degree, or equivalent 2 years in staffing industry
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook, Adobe Creative Suite applications
  • Maintain previous and current schedules in workforce management applications
  • Handle all associate scheduling changes and process requests according to guidelines and policies
3

Fulfillment Coordinator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of fulfillment coordinator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for fulfillment coordinator
  • Acknowledge and create material requests using 3rd party logistics' work order template and submit for processing
  • Ensure accuracy of inventory pulled and shipped from the 3 party logistics by maintaining accurate transactions in Oracle
  • Recommend improvements to the scheduling and capacity control processes
  • Perform report analysis and compilation for productivity, compliance, and performance metrics associated with workforce management
  • Coordinate the return of cancelled orders to the WCDC
  • Sourcing Metadata from local offices via written and verbal communications
  • Identifying gaps and then Ordering Metadata creation and translations as necessary
  • Entering Metadata into a centralized system in a controlled and logical manner
  • Ensuring accuracy of the Metadata as entered and as regular health checks for updates
  • Understanding and documenting locating requirements for Metadata as it pertains to territorial restrictions
Qualifications for fulfillment coordinator
  • At least 2 years of administrative/operations support experience
  • 1 year of mortgage and/or banking industry experience
  • Ability to learn company specific software and applications
  • Must be highly organized, self-motivated and detail oriented
  • Self-directed, organized and ability to multi-task and prioritize
  • 1 to 2 years of experience working with inventory/Supply Chain or formal education in Supply Chain preferred
4

Fulfillment Coordinator Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of fulfillment coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for fulfillment coordinator
  • Coordinate and schedule project work between external clients and internal warehouse staff to include printed materials
  • Track all costs for printing, labor, shipping materials, and shipping
  • Report cost to management for invoicing
  • Direct execution of in-venue experience
  • Monitors all processes from tour representative assignments to venue space allocations and recommends improvements to increase productivity and profits
  • Works directly with lead Sales Personnel and Ticketing/Customer Service Managers to ensure customers receive all elements of packages with superior customer service
  • Manages and institutes elite training for all road rep personnel
  • Manage and multi task high volume workload
  • Facilitates pre-tour warehouse trips to ensure necessary materials are transported to the tours
  • Day to day management of road reps and VIP execution for designated tours
Qualifications for fulfillment coordinator
  • Assists with scheduling staff as required to meet project deadlines and deliveries
  • 1 to 2 years of related experience with Television and Digital distribution
  • Expert with Microsoft Office applications (Excel, CRM, Word, Outlook,) SAP, Xytech a plus
  • Resourcefulness in discovery, collation, arrangement and accuracy of large sets of data points
  • Must be a strategic thinker, think proactively and be problem solver
  • Must have excellent oral and written communication skills and be extremely detail oriented
5

Fulfillment Coordinator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of fulfillment coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for fulfillment coordinator
  • Equipment service management
  • Stock levels maintenance
  • Support iTunes Manager in establishing and managing asset and delivery deadlines for New Releases high volume of catalogue
  • Support iTunes manager in Implementing and controlling more efficient ways to manage business workflows and relationships on an on-going basis
  • Creation and management of Purchase orders and Duplication Authorizations/Access Letters
  • Liaise with Paramount Digital Media Services and third party Vendor lab facilities to maintain delivery tracking
  • Evaluates, and discusses possible equipment solutions with appropriate Account Managers, Suppliers and customers
  • Obtains acceptance and timely sign-off on the project by the customer
  • Prepare MPS Truck list for current and next days deliveries
  • Placing jobs on skids or coordinating boxes
Qualifications for fulfillment coordinator
  • Monitors cleanliness of the Warehouse and Vault area and equipment and arranges for tidying or cleaning, as required
  • Required) Bachelor's Degree or equivalent experience in Business Management or Operations
  • 3-5 years of experience in a position that relies heavily on Project Management and Customer Service skill set
  • Minimum 3 years ITIL Operational experience in the Request Fulfillment process
  • Experience managing Live Event Operations
  • Experience working with customer and venue databases to manage information

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