Fulfillment Coordinator Job Description
Fulfillment Coordinator Duties & Responsibilities
To write an effective fulfillment coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included fulfillment coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Fulfillment Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Fulfillment Coordinator
List any licenses or certifications required by the position: AED, CPR, APICS, SLA, ITIL
Education for Fulfillment Coordinator
Typically a job would require a certain level of education.
Employers hiring for the fulfillment coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, General Education, Associates, Graduate, Management, Advertising, Marketing, Business/Management, Project Management
Skills for Fulfillment Coordinator
Desired skills for fulfillment coordinator include:
Desired experience for fulfillment coordinator includes:
Fulfillment Coordinator Examples
Fulfillment Coordinator Job Description
- Bulk Wire Report (Refi)
- Customer Wires
- File Assignment
- Pipeline Cleanup (Unaccepted GFE)
- PCF Review and Charging
- Cancelation report (GFE has been accepted and for some reason has been withdrawn)
- UDM (undisclosed Debt Monitoring)
- Re-disclosure for Unaccepted GFE’s
- Coordinate all franchise store orders
- Assist in the maintenance of customer account data and priorities
- 3 years administrative/operations support experience
- Systemically confirm all orders shipped and identify problem orders
- Willingness to learn new programs and order processes
- Quick, adaptive learner who will develop expertise in online advertising, project management, and web applications
- Strong communication skills, both verbal and written – must be able to clearly convey technical and complex information
- Monitor, document, and assist in reviewing ongoing Service Level Agreement (SLA) performance of the Outsource supplier
Fulfillment Coordinator Job Description
- Attend onsite visits with Outsource Supplier as needed throughout the year
- Monitor and coordinate fulfillment & distribution of Marketing Literature, Promotional Items, Trade Show Booth material
- Responsible for coordinating Special Project requests with the Outsource Supplier, including clearly communicating any special requirements, timelines, cost allocation
- Monitor usage reports to provide input on quantity needed to remain in stock, highlight historical business cycles affecting usage
- Work with Outsource Supplier to setup and review required reports to support both special client requests daily Fulfillment/Inventory processes – Low Stock, Historical Usage, BOM, Kits, Campaign Analytics
- Assist with forecast, schedule, service level and technician performance reporting
- Assist with the development of annual, monthly, weekly, daily and intra-day projections of staffing requirements and shift vacancies
- Advise and assist tech ops management in the development and execution of staffing plans and shift bids
- Identify current and upcoming schedule needs on a day-to-day basis, including coordination of training, vacation and flex schedules for maximum daily labor utilization
- Provide assistance in establishing schedules by days and shifts for all technicians
- Previous background in a customer service role is a plus
- Knowledge of labor and employment laws
- Bachelor’s degree, Associate’s degree, or equivalent 2 years in staffing industry
- Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook, Adobe Creative Suite applications
- Maintain previous and current schedules in workforce management applications
- Handle all associate scheduling changes and process requests according to guidelines and policies
Fulfillment Coordinator Job Description
- Acknowledge and create material requests using 3rd party logistics' work order template and submit for processing
- Ensure accuracy of inventory pulled and shipped from the 3 party logistics by maintaining accurate transactions in Oracle
- Recommend improvements to the scheduling and capacity control processes
- Perform report analysis and compilation for productivity, compliance, and performance metrics associated with workforce management
- Coordinate the return of cancelled orders to the WCDC
- Sourcing Metadata from local offices via written and verbal communications
- Identifying gaps and then Ordering Metadata creation and translations as necessary
- Entering Metadata into a centralized system in a controlled and logical manner
- Ensuring accuracy of the Metadata as entered and as regular health checks for updates
- Understanding and documenting locating requirements for Metadata as it pertains to territorial restrictions
- At least 2 years of administrative/operations support experience
- 1 year of mortgage and/or banking industry experience
- Ability to learn company specific software and applications
- Must be highly organized, self-motivated and detail oriented
- Self-directed, organized and ability to multi-task and prioritize
- 1 to 2 years of experience working with inventory/Supply Chain or formal education in Supply Chain preferred
Fulfillment Coordinator Job Description
- Coordinate and schedule project work between external clients and internal warehouse staff to include printed materials
- Track all costs for printing, labor, shipping materials, and shipping
- Report cost to management for invoicing
- Direct execution of in-venue experience
- Monitors all processes from tour representative assignments to venue space allocations and recommends improvements to increase productivity and profits
- Works directly with lead Sales Personnel and Ticketing/Customer Service Managers to ensure customers receive all elements of packages with superior customer service
- Manages and institutes elite training for all road rep personnel
- Manage and multi task high volume workload
- Facilitates pre-tour warehouse trips to ensure necessary materials are transported to the tours
- Day to day management of road reps and VIP execution for designated tours
- Assists with scheduling staff as required to meet project deadlines and deliveries
- 1 to 2 years of related experience with Television and Digital distribution
- Expert with Microsoft Office applications (Excel, CRM, Word, Outlook,) SAP, Xytech a plus
- Resourcefulness in discovery, collation, arrangement and accuracy of large sets of data points
- Must be a strategic thinker, think proactively and be problem solver
- Must have excellent oral and written communication skills and be extremely detail oriented
Fulfillment Coordinator Job Description
- Equipment service management
- Stock levels maintenance
- Support iTunes Manager in establishing and managing asset and delivery deadlines for New Releases high volume of catalogue
- Support iTunes manager in Implementing and controlling more efficient ways to manage business workflows and relationships on an on-going basis
- Creation and management of Purchase orders and Duplication Authorizations/Access Letters
- Liaise with Paramount Digital Media Services and third party Vendor lab facilities to maintain delivery tracking
- Evaluates, and discusses possible equipment solutions with appropriate Account Managers, Suppliers and customers
- Obtains acceptance and timely sign-off on the project by the customer
- Prepare MPS Truck list for current and next days deliveries
- Placing jobs on skids or coordinating boxes
- Monitors cleanliness of the Warehouse and Vault area and equipment and arranges for tidying or cleaning, as required
- Required) Bachelor's Degree or equivalent experience in Business Management or Operations
- 3-5 years of experience in a position that relies heavily on Project Management and Customer Service skill set
- Minimum 3 years ITIL Operational experience in the Request Fulfillment process
- Experience managing Live Event Operations
- Experience working with customer and venue databases to manage information