Financial Aid Advisor Job Description
Financial Aid Advisor Duties & Responsibilities
To write an effective financial aid advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included financial aid advisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Financial Aid Advisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Financial Aid Advisor
List any licenses or certifications required by the position: VA, MSMS, EMBA
Education for Financial Aid Advisor
Typically a job would require a certain level of education.
Employers hiring for the financial aid advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Management, Counseling, Social Science, Humanities, Faculty, Communication, Graduate, Human Resources
Skills for Financial Aid Advisor
Desired skills for financial aid advisor include:
Desired experience for financial aid advisor includes:
Financial Aid Advisor Examples
Financial Aid Advisor Job Description
- Has a working knowledge of Internal Revenue Service (IRS) regulations and applies understanding of regulations to federal student aid compliance
- Makes recommendations on proposed changes to policy and establishment of new improved procedures
- Monitors student’s progress in terms of submitting required financial documents, other state and federal forms, and follows up as necessary
- Liaison with office of instruction staff to ensure communication of newly approved programs and certificates through the State Chancellor’s office
- Completes student verification files in accordance to institutional and federal student aid guidelines
- Interpret policies and procedures and articulates needed information to students, parents, staff, faculty and others while providing guidance through all processes from application through payment
- Respect student privacy and adhere to Federal Educational Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPPA) regulations
- Familiar with the Higher Education Act of 1965 and amendments that authorize the administration of federal financial aid and is able to interpret regulations in reviewing documents received and counseling students
- Prepare and lead dynamic and informative financial aid presentations to the campus, within the local community and the state in support of access, affordability and accountability
- Subscribe to federal updates for review of the Federal Register, Dear Colleague Letters, Electronic Announcements, and other sources of information to stay informed and immediately applies knowledge in daily responsibilities
- Customer service or contact center experience highly preferred
- High school diploma or general education degree (GED) from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
- Knowledge of PeopleSoft (SES)
- Ability to handle complex customer resolution issues, while applying information, policies, and an assessment of unique circumstances
- Strong technological skills and aptitude
- Two years related experience and/or training preferred
Financial Aid Advisor Job Description
- Learns to review to see if the unit is in compliance with donors intentions, selecting scholarship recipients, and documentation is accounted for in processes
- Follows up with units to ensure they are and stay in compliance
- Serves as primary liaison for department/colleges on campus
- Monitors Foundation account balance on a monthly basis
- Prepares and requests Transfer of Funds reports and reconciliation
- Serves as first approver on AggieBuy
- Manages the Fellowschol email and serves as primary advisor
- Coordinates with units on campus with mini enrollment and payment request forms
- Manages Scholar Loans
- Learns to increase students cost of attendance for student travel and/or awards performing (PJ’s) Professional Judgement based on documentation from departments using Concur, AggieBuy and Student Travel Financial Aid Request Forms
- Some knowledge of applicable financial aid software
- Greets students and parents promptly and warmly in person, by phone, or email
- Informs students and parents of options for funding an education
- Guides students through the application for, and processing of, financial aid
- Learns to explain terms and conditions of financial aid awards clearly and thoroughly
- Learns to advise on campus resources available to students for both financial aid and non-financial aid issues
Financial Aid Advisor Job Description
- Approve payments to be made (if applicable), and process within FA system or external systems
- Demonstrated ability to work effectively with interact with students and parents from diverse backgrounds
- Strong verbal communication skills for presentations in groups and one-on-one
- Attention to detail and organizations skills required
- High comfort level within a computerized environment
- High comfort level working with sensitive information
- Prefer previous experience working with and technical knowledge of student financial aid
- Demonstrates ability to take initiative and proactively work with students & parents
- Collaborates and communicates weekly with TRIO personnel to serve students effectively
- Accurately and efficiently package, award, and advise students on financial aid
- Knowledge of various financial aid programs available to college students and knowledge of eligibility requirements of available financial aid programs
- Ability to plan, direct and review the work of a subordinate staff and the ability to perform arithmetic calculations and prepare student financial packages
- Good verbal and written communication skills and skill in developing effective working relationships with staff
- One year experience in customer service related field or position
- Ability to think and process quickly on-the-spot
- Appreciation and understanding for diverse audiences
Financial Aid Advisor Job Description
- Keep current on federal, state and institutional regulations, policies and procedures
- Responsible for processing applications, administering and managing all financial aid programs including Federal, State, and Institutional aid programs
- Disseminate general and specific information regarding financial aid application procedures, eligibility, financial aid programs, and other issues pertaining to financial aid to students and their families
- Collaborate in the formulation, review and implementation of college-wide Financial Aid Office guidelines and procedures
- Main contact for team of 10 Admissions Assistant/Associate Deans within Admissions by coordinating workflow, establishing work priorities to meet deadlines and monitoring work in progress
- Work with collegiate and department staff on various issues and meet with departments as needed to improve processes and services offered to students
- Complete special projects assigned by Director of New Student Financial Assistance
- Collects, reviews, analyzes, and processes all student financial aid information
- Enters data into multiple tracking systems
- Reviews incoming documentation for accuracy and completeness, and returns incomplete documentation to students in a timely manner
- Must thrive on working in a fast-paced multi-tasked environment where attention to detail is a must
- Must possess a drive for excellence
- Bachelor's degree and two years of financial aid or related experience, or an equivalent combination of education, training and experience
- Must possess the skills necessary to provide exemplary customer service
- Must be able to work independently, in a fast paced, team oriented environment
- Ability to interpret and apply policy
Financial Aid Advisor Job Description
- Creates and delivers an award letter to prospective students, explaining the financial aid process in detail as the student requires
- Maintains confidential information per FERPA Regulation
- Monitor and troubleshoot problems and issues related to the efficiency of automated financial aid and scholarship system software modules and related databases
- Apply financial aid expertise when assigned to specialized related programs
- Prepare and maintain accurate and timely reports
- Hire, train, and assign work to student workers
- Awards, processes, and verifies funds as appropriate for all applicable financial aid programs
- Navigates Banner, packages awards, and verifies funds
- Creates and submits loans through Department of Education (DOE) software applications
- Assists with the calculation and refunds of Title IV programs
- Ability to perform tasks with frequent interruptions while still paying close attention to details
- Strong business acumen and understanding of campus and functional operations
- Excellent oral, written, and interpersonal skills, with a demonstrated customer service approach and an ability to communicate to wide array of stakeholders at various levels in the organization
- Strong ability to recognize and share critical information in a timely manner with team members with various stakeholders
- Strong knowledge of CampusVue application and Campus Advisor Summary Report
- Demonstrated ability to problem solve in highly ethical manner