Event Supervisor Job Description
Event Supervisor Duties & Responsibilities
To write an effective event supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included event supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Event Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Event Supervisor
List any licenses or certifications required by the position: BLS, CEFMA, AEMA, AED, CPR, NYC, AHA, ACLS
Education for Event Supervisor
Typically a job would require a certain level of education.
Employers hiring for the event supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Associates, Hospitality, Management, Technical, Communications, Business/Management, Event Management, Faculty
Skills for Event Supervisor
Desired skills for event supervisor include:
Desired experience for event supervisor includes:
Event Supervisor Examples
Event Supervisor Job Description
- Work independently, and, at times, unsupervised
- Provide excellent customer service to clients, customers, and employees
- Responsible for conceptualizing events to fit the goals of the strategic mission of the institution
- Acts as the first contact for all event related client services
- Screens and sends calls to appropriate person for information or help
- Works closely with clients in order to determine event details
- Works with the rest of the Event Services team in order to plan and execute events per client and organizational need
- With the use of 25Live, schedules all campus events for the university
- Handles all event payments, paperwork and reconciliation of deposits in accordance with University procedures
- Assists Event Services as needed by supervising various events around campus
- Performs other duties and responsibilities as requested by the Executive Director of Sales and Special Events for Wynn Nightlife
- Must be able to communicate professionally and possess excellent interpersonal skills
- A minimum of (1) one year in Events Sales is required
- A Bachelor’s Degree in Hotel Management, Marketing, Business Administration or related field is preferred, but not required
- Establishes and enforces Event Services office policies and procedures
- Maintain the ticketing system and promote sales
Event Supervisor Job Description
- Responsible for ordering/purchasing office supplies and forms, keeping the office stocked
- Assist with maintenance of 25Live
- Assist the Operations Manager in completing projects that may arise from the operation of the location
- Additional responsibilities of supervisors include such activities as mentoring, coaching, motivating your staff
- Attend meetings for the Manager of Event Parking and Guest Relations
- Assist with hiring and training process for new employees
- Supervises ticket operations for the ticket office, phone room, satellite ticketing locations, and internet ticketing functions
- Supervises and trains ticketing staff (Assistant Ticket Supervisor, Ticket Clerks, and Church Service Missionaries—about 60 missionaries) regarding ticket distribution, phone procedures, computer programs and usage, and internet ticketing functions
- Works with Church leaders and event sponsors in the ticketing of events
- Oversees financial accounting procedures for paid ticket events (e.g., reconciliations, deposits, reports, settlements, ), and the reporting of ticket use for all events
- Apps, and Excel
- Knowledge of 25live
- Minimum of 3 years in the meeting & events industry experience with a strong grasp of the online registration process on complex events
- Strong verbal communication skills (focus on process training)
- Experience in training and mentoring staff preferred
- 2 years supervising employees
Event Supervisor Job Description
- Oversee & Verify set-up of each service area
- Walk-through before each service shift to ensure proper perpetration
- Collect, Review & Communicate client-specific notations for each event to relevant staff including Suite Servers, Suite Runner and other applicable staff
- Communication liaison between Suite staff and Suite Kitchen including Sous Chef, Event Day Operators, Suite Servers, Suite Runners and other applicable staff
- Actively partner with other supervisory staff to ensure effective distribution of product including beverage set-up, cold foods push, hot foods push & orders placed during the event
- Oversee & Verify final bill collection & settlement by Suite Servers
- Assign side-work & closing duties to suites staff as needed
- Oversee & Verify accurate close out of service locations
- Oversee & Verify accurate collection of restock information
- Ensure completeness of work by self, Suite Servers, Suite Runners or other applicable staff before dismissal or end of all staff’s shifts
- Experience facilitating meetings and/or speaking in a public setting
- Bachelor’s Degree in Business Management, Hospitality, or in a related field or an equivalent combination of education, training and experience
- Must have experience in dealing with ticketing issues and resolutions as it relates to guests
- 3+ years of prior experience in the AUDIO VISUAL and hospitality industry
- Proven communication (written and verbal) and interpersonal skills
- Demonstrated team player attitude
Event Supervisor Job Description
- Complete necessary inventory paperwork for each event
- Responsible for the closing process for the Lexus Club bartenders
- Maintain inventory control and accountability of product
- Supervise and maintain the cleanliness and organization of the beverage warehouse
- Ensure the beverage warehouse is closed at the end of each event
- Assign side-work & closing duties to staff as needed
- Ensure timely and accurate recognition of any event staff
- Identify & communicate relevant or potential performance issues with Beverage Manager
- Assist Beverage Manager as needed in preparing for each event shift
- Work with the event coordinator a week before assignment to confirm times of the event and number of parkers needed
- Dynamic and creative thinker capable of seeing opportunities for enhancing event operation techniques
- Skillful in managing scheduling conflicts
- Available to work flexible work hours
- Available to work Saturdays/Sundays if required
- Appropriate level of post-high school education and professional experience that is typically obtained through a Bachelor’s degree in business, public relations, communications, or a related field of study, and six years of professional experience in events management, business supervision/management, or related experience (Box office and ticket experience is preferred.)
- Experience with financial bookkeeping, which includes supervising the handling, reconciling, and depositing of large sums of money
Event Supervisor Job Description
- Maintains A/V, lost and found and shipping and receiving storage areas in an orderly way
- Responsible for the repair and maintenance of all A/V equipment
- Abide by all company procedures required in the handling of A/V and shipping and receiving
- Performs routine walk-through of hotel areas to ensure proper security of hotel/guest equipment and packages
- Respond to and try to fulfill any special banquet event arrangements requested by guest
- Follow up on special banquet event arrangements requested by guest to ensure compliance
- Responsible for the daily proper setup and teardown for all the events on campus in a timely manner
- Supervises task management and works with the Event Services Coordinator and student staff of Event Services
- Schedules student office assistants and event services operations student employees
- Assures and oversees work procedures and inspects work in progress and upon completion
- Ability to learn and operate standard ticketing programs and proficient with MS Office tools (e.g., Excel, PowerPoint, Word)
- Excellent public relations skills and proven professional etiquette and decorum at the executive level
- Alcohol Training
- Safety Topics (HACCP, ServSafe, Environmental Awareness, Safe S.T.E.P., Personal Hygiene & Health)
- Cash Handling and Point of Sale systems
- Associates Degree or equivalent combination of relevant experience and college coursework required