Engineer Technical Job Description
Engineer Technical Duties & Responsibilities
To write an effective engineer technical job description, begin by listing detailed duties, responsibilities and expectations. We have included engineer technical job description templates that you can modify and use.
Sample responsibilities for this position include:
Engineer Technical Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Engineer Technical
List any licenses or certifications required by the position: ITIL, SAN, CCNA, CCIE, CCNP, MCSE, SSL, CISCO, VMS, ISTQB
Education for Engineer Technical
Typically a job would require a certain level of education.
Employers hiring for the engineer technical job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Computer Science, Technical, Electrical Engineering, Education, Science, Information Systems, Telecommunications, Information Technology, Mechanical Engineering
Skills for Engineer Technical
Desired skills for engineer technical include:
Desired experience for engineer technical includes:
Engineer Technical Examples
Engineer Technical Job Description
- Ensures high quality of all development work
- Communicate with systems, network, and development teams external carriers and vendors to resolve and prevent issues
- Work through resolution of technical service issues according to standard processes and procedures and specialized understanding of complex product issues
- Work with customers, development teams or level 1 support teams to resolve product issues
- May be involved in service process re-engineering, introduction of new (innovative) technology, or new processes
- Bachelor’s degree in a computer science, information technology, computer-related discipline or 5+ years’ experience demonstrating training and aptitude for application operations in a global information technology environment
- Familiarity with ITIL concepts and the ability to follow Problem, Change, and Incident Management procedures
- Experience with MS Server administration tools
- Demonstrated work experience with more than one relational database management system
- Experience utilizing server license keys in a physical and virtual environment
- Posses own transport
- In-depth understanding of Routing and Switching technologies
- Open and engaging collaboration style
- Ability to contribute to delivery of training materials and/or other group communications in a clear and professional manner
- Ability to work on technical issues where analysis of situations or data requires an in-depth evaluation
- Solve technical problems within the scope of the project, with technical or management assistance
Engineer Technical Job Description
- Self driven, humble and team spirited
- Objectives are clearly defined, freedom is permitted to achieve desired results
- Demonstrates increased professional capabilities
- Successfully manages increasingly more complex issues that require seasoned technical skills
- Succeeds in ever widening range of technologies and product suite and complexities
- Position deals with a variety of problems and sometime has to decide which answer is best
- Understand MDM product thoroughly along with technical know-how
- Collaborate with support engineers to guide them on customer support cases including verifying cases, isolating and diagnosing the problem, and resolving the issue
- Understand different alert priorities and how to respond to each
- Take ownership of application and system issues to resolve quickly or follow standard procedures for escalation to the appropriate engineering teams
- At least familiar with one server’s coding language such as shell/perl/python
- Minimum of 3-7 years' experience in a cGMP bio pharmaceutical processing/sterile filling design, start-up or manufacturing environment
- Demonstrated experience in authoring technical white papers project planning, is preferred
- Must have experience with using BMC Atrium CMDB – 2 years minimum
- Must have experience in data migration projects and in Atrium CMDB on-boarding projects
- Experience with Atrium spoon scripts
Engineer Technical Job Description
- Provide technical support as required for new product development and marketing initiatives
- Support operations in the structuring of configuration assembly processes, documentation, and training tools
- Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
- Provide technical service in Mechanical Engineering discipline area to support smooth refinery operations
- Ensure structural integrity of mechanical equipment in the refinery
- Develop and execute long-range mechanical reliability plan
- Be owner of related engineering program and manual
- Develop capital projects as assigned
- Develops new ways
- Develops conclusions and recommendations based on analysis
- Demonstration of highly effective problem solving skills, customer production issue follow-up
- Excellent analytical, configuration management
- Capable to assume responsibilities and to work by objectives
- Good command of computer skill excel, ppt, English
- Minimum of Bachelors Degree with 2-5 years experience or Masters Degree with 2 years experience
- Proven record of technical learning ability
Engineer Technical Job Description
- Responsible for scoping, diagnosing, reproducing and resolving technical queries in a timely manner while maintaining full ownership and a strong customer first attitude throughout the life-cycle of the query
- Work collaboratively with escalation engineers and colleagues across various teams such as Escalation Management, Field Sales and Support to ensure the optimum technical solution and advice is provided to the customer
- Troubleshoot and engage with the dedicated vSAN engineering team on customer issues including identifying viable workarounds
- Ensure appropriate prioritization and escalation for impacted customer issues to determine the best outcome for the customer and drive a better customer experience with every interaction with the customer
- Mentor and provide training to other team members on enterprise storage topics while continuing to develop own expertise in storage and virtualization technology
- Implement and manage backup solutions including Ahsay, Asigra, DR and LiveVault®
- Share best practices with other team members to enhance the quality and efficiency of support service
- Form part of the Surface Ship Support Team responsible for providing mechanical and electrical engineering support to Sonars
- As a team member, conduct a range of support activities such as Routine Maintenance, Operational Defect Investigations / Repairs, Design Investigations, System Installations, Modifications, Setting-To-Works, Harbours Trials, Sea Trials and Training in various locations within the UK and abroad
- Assist the Support Engineering Team Leader / Support Team with generating, updating, issuing and validating a variety of technical documentation such as Site Reports, Setting-To-Work Procedures, Trials Procedures, Handbooks, Training Material and Bids
- Able to represent the company as a prime contact on technical projects
- Strong Quality Engineering experience ie
- Requires 3-5 years of experience with technical electrical/ technology systems integration
- Strong IP networking and DSL/WAN knowledge
- Understanding and experience of soft switches
- PBX/IP PBX experience will be viewed favourably
Engineer Technical Job Description
- Participating in tool and database development projects
- Maintain Linux installations on company servers and make recommendations to clients on patches/upgrades
- Provide System requirements to the Technical Development team
- Provide on-site installations support across the country (up to 20% of the time)
- Troubleshooting issues remotely, and onsite
- Provide technical support over emails and phone calls
- Participate in special projects, as required, under general supervision that enhances the quality or efficiency of the support service (e.g., monitoring overall queue statues)
- Implement and manage backup solutions including Ahsay, Asigra, DR
- Providing technical support, product and installation troubleshooting support to customers
- Developing and maintaining technical sales literature such as installation guides, troubleshooting guides, quick reference manuals, and technical sales materials
- Experience in the Oil and Gas industry with manufacturing applications
- Experience in the usage and support of Citrix and other virtual environments
- Experience planning, testing, and deploying enterprise-level upgrades to applications
- Experience with machine to machine integrations
- A strong understanding of support flows and procedures
- 1 year experience with basic IP routing