Employee Communications Manager Job Description

Employee Communications Manager Job Description

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Employee communications manager provides expert communications counsel in support of strategic business communications and collaborates with leadership to develop and execute impactful communications strategies to support key company initiatives and reinforce the global business objectives and priorities.

Employee Communications Manager Duties & Responsibilities

To write an effective employee communications manager job description, begin by listing detailed duties, responsibilities and expectations. We have included employee communications manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Develop an integrated, communications plan for HR including areas such as HR career development initiatives
Develop communications plans around significant HR-employee touch points
Engage with key internal stakeholders across HR and the organization to establish, develop and nurture relationships with subject matters in leadership, diversity, development, wellness, benefits, total rewards, culture, workplace, recruitment, learning
Accountable for the development and successful execution of communications strategies for key HR events and initiatives in support of our employee value proposition – such as International Women’s Day, Day of Pink, WorldPride, National Aboriginal Day, Black History Month
Supporting broader team on developing and implementing programs to engage employees in company’s brand evolution, Vision 2020 progress and the three focus areas for cultural transformation
Manages Employee Communications initiatives designed to support key
Providing counsel on communications activity, editing and shaping content created by HR experts to create materials that resonate for a general employee audience (e.g.line managers, all employees) for an HR audience
Manage and promote newsletters, other communications channels
Working as part of the PCB Employee Comms team the role holder will, through a business partnership approach
This role takes ownership of the International Corporate Banking business which includes Global Corporates and Financial Institutions

Employee Communications Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Employee Communications Manager

List any licenses or certifications required by the position: PROSCI

Education for Employee Communications Manager

Typically a job would require a certain level of education.

Employers hiring for the employee communications manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Journalism, Marketing, English, Public Relations, Business, Education, Communication, Human Resources, Writing

Skills for Employee Communications Manager

Desired skills for employee communications manager include:

Communication trends and best practice
Best practice in employee engagement
CSS and content management systems
Create perception change
Define new direction
Engagement in company growth strategies and initiatives
Financial service industry and global markeplace
HSBC Group and its values and culture
HTML
How to develop communications strategies that are impactful

Desired experience for employee communications manager includes:

Create metrics to drive adoption and sustainment of change that link to the realization of project benefits
Minimum 8 years of change communications experience developing and executing strategic communications that support business objectives
Planning, developing and delivering complex internal communications programmes and strategies to meet defined objectives
Developing and managing digital, print, visual, broadcast and face-to-face channels
Aligning internal and external communications programmes
Support internal communications activities including writing, editing and distributing company-wide communications across multiple channels including email, intranet, video and Town Hall presentations

Employee Communications Manager Examples

1

Employee Communications Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of employee communications manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee communications manager
  • Writes and edits myriad of strategic and operational documents and communication pieces including Leadership Communication, Quick Reference How To' Guides, FAQs, Talking Points
  • Co-Launching a new internal communications vehicle to eventually replace the old intranet
  • Soliciting feedback on communications effectiveness, measuring message absorption and taking steps to adjust message or channels as needed
  • Manages and develops communication and marketing strategies for company programs, content, products and initiatives
  • Manages company intranet, Behind the Shield, including creating, gathering, writing, editing and posting compelling content
  • Drafts and/or distributes company emails, including company-wide and HR-specific communications and executive messages, other written and collateral materials for employee engagement and volunteer events, presentations, Creates distribution lists
  • Responds to correspondence and inquiries sent to shared department mailboxes, comments made on intranet, , as needed
  • Help manage the structure, programs and tools that engage employees in the evolution of key business processes
  • Use data-based decision-making to evaluate and execute communications plans
  • Create and manage a company-wide strategy around executive communications in order to support key business objectives, long-term goals and reinforce the company’s brand, mission, values and culture
Qualifications for employee communications manager
  • Ability to interact and communicate succinctly in a variety of communication settings and styles at a high level of professionalism with senior executives, including CEO and Executive Committee members
  • Articulate, assertive, excellent creative writing skills, ability to multi-task
  • Ability to create exciting events from planning stage to execution and multi-task
  • Extensive knowledge of Word , Excel and Power Point required
  • Proven expertise in both written and verbal communications, technical knowledge and writing experience preferred
  • Ability to work quickly and efficiently against tight timelines without sacrificing attention to detail
2

Employee Communications Manager Job Description

Job Description Example
Our innovative and growing company is looking for an employee communications manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee communications manager
  • Collaborate with business leaders and communicators in the region of develop, manage, and support communication plans that relate to business priorities
  • Manage the activities of suppliers and consultants that may support employee communications
  • Analyze and advise on communication trends, team member concerns/perspectives that might impact the Company or its strategies
  • Collaborate with Manufacturing and HR to develop collateral materials (brochures, video, ) to successfully onboard new Quad employees
  • Collaborate with HR leadership to develop and implement communication strategies to market Quad’s total benefits package
  • Collaborate with HR Talent Development team to create and execute communications strategies to amplify the important of Quad’s education and develop programs
  • 40% - Training/Learning strategy and support
  • 10% - Team management, development and coaching
  • Provide strategic counsel to APZ Business and HR leaders and create effective communications messaging, processes and tools on key business initiatives and change management strategies to drive employees’ engagement, productivity and alignment in APZ
  • Leverage on technologies, internal communication platforms, processes and tools to create appropriate message delivery that increase effectiveness and timeliness of communications
Qualifications for employee communications manager
  • Above average knowledge of MS Office programs
  • Knowledge/education in compliance, AML, risk or legal an asset
  • Support the production and distribution of a variety of internal communications materials, videos and video animations, virtual and intranet campaigns, poster and sticker materials
  • Independent, self-motivated, proactive work style
  • Flexible, consensus builder, collaborative team player, must be able to create partnerships with fellow colleagues in the NY Campus to help execute programs
  • Ability to work effectively within all levels of the organization, from brand president to individual contributors
3

Employee Communications Manager Job Description

Job Description Example
Our company is looking for an employee communications manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for employee communications manager
  • Perform all activitis in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs
  • Delivery - Maintain editorial ownership of content and calendar, responsible for all messaging, timing, and tone
  • Development and management of the “communication cascade” from the CEO to functional senior leaders and Vice Presidents, including the right frequency and content for all-company meetings functional all-hands meetings
  • Manage the development of the cross functional team’s editorial calendar that supports external and employee communications objectives and track content throughout the year to provided ongoing assessment of key message support
  • Simultaneously manage multiple communications projects internal and/or external resources to effectively achieve project goals
  • Ensure consistent messaging of all communications vehicles, leveraging the full array of communications solutions (face to face, electronic, print, video) by serving as editor and, in some cases, copywriter for the develop internal communication materials
  • Evaluate and measure the effectiveness of internal communications programs, translate those results into actions to strengthen the planning and execution of future programs
  • Identifies opportunities to create value from diversity and different perspectives
  • Builds relationships and partnerships underpinned by openness honesty and respect
  • Proactively work with partners to ensure their needs are met through strategic communication point of
Qualifications for employee communications manager
  • Experience with business and trade media a plus
  • Bachelor’s degree in communications, journalism, marketing, HR or related field preferred
  • Communications or marketing experience, including plan development and execution, or equivalent preferred
  • Previous experience with development of creative, compelling content to meet business objectives preferred
  • Previous experience leading projects and teams to meet objectives preferred
  • MS Word, Excel, Outlook and PowerPoint required
4

Employee Communications Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of employee communications manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee communications manager
  • Stay authentic to our company wide comms and branding strategy, while harnessing what makes CC culture special to deliver messages in a way that bespoke to Customer Care
  • Building on existing networks and developing where required internal communications contacts throughout the business
  • Ensuring the relevant teams have the appropriate skills and support from the central CC Lovin’ team to deliver and share communications effectively
  • Delivering regular communications for all staff through a range of channels, ensuring ease of access to communications, clarity and consistency of messages that reflect our brand and culture
  • Play a leading role in continually improving the CC space on the intranet and on Workplace as a key internal communications tool
  • Develop and implement internal communications strategy, measure the effectiveness of internal communications messages and channels on an ongoing basis and make recommendations to review and amend the strategy as appropriate
  • Develop end-to-end comms programs that help strengthen company culture
  • Guide employee comms counterparts in other locations to ensure consistency in messaging and priorities and to better understand cultural considerations across regions
  • Cultivate strong relationships with business leaders and other internal partners
  • Team with internal stakeholders to develop and launch new digital comms tools
Qualifications for employee communications manager
  • Passionate about delivering a great employee experience with a demonstrated desire to exceed customer expectations – ability to meet the needs of a diverse set of employees (Associates, Managers, HR, Corporate, Tech, Executives effectively partner with external business partners)
  • Proven examples of building / editing websites, developing mechanisms to measure customer experience with websites and ability to use this information to continuously improve site efficacy and experience
  • Bachelor's degree (or equivalent skills/experience) in Communications or Marketing preferred with 3 years of experience in similar role
  • Proven ability to work well with managers and employees of all levels in advising and gathering, preparing and vetting material
  • Previous experience as a communications manager supporting internal communications
  • 5 - 7 years experience in communications, or related field
5

Employee Communications Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an employee communications manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee communications manager
  • Work with key unit stakeholders and change programme owners to understand the key change milestones for BCD and the impact changes will have on our people
  • Ensure content is accurate, up to date and easy to navigate on the BCD intranet pages
  • Directly support several of our Chief Information Officers (CIO) and select Global Technology Programs
  • Write targeted communications including executive messages, strategic business updates, technology success stories, people-related communications, organization announcements, other timely business messages
  • Develop and deliver content and messaging for employees (via intranet, email, collateral, video, talking points, articles, blogs, town halls, social media, ) consistent with objectives related to Global Technology’s vision, values and objectives
  • Work with members of the Global Technology leadership team and internal partners to develop and implement communications plans and programs that support and reinforce the Global Technology vision, priorities and key programs
  • Develop an engagement strategy that facilitates the Global Technology change agenda
  • Coordinate quarterly webcasts
  • Community Relations/Donations Management
  • Lead planning, implementation and evaluation of internal communications strategies and tactics in support of the sector’s global Technology/Quality/Innovation function
Qualifications for employee communications manager
  • Knowledge of communications and community relations principles and practices
  • Ability to communicate effectively with all levels of management, team members, and external individuals and groups
  • Ability to communicate effectively through oral and written media
  • Communication Management Professional (CMP) Certification designation
  • Bachelor’s degree in communications, English, marketing, journalism or related discipline
  • At least 7 years of practical experience required

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