Dynamics Consultant Job Description

Dynamics Consultant Job Description

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Dynamics consultant provides support, training and knowledge transfer specific to MS Dynamics 365 CRM to other members of the CRM team.

Dynamics Consultant Duties & Responsibilities

To write an effective dynamics consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included dynamics consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Javascript, HTML, Jquery and JSON
ADX studio experience an advantage
Support the Account Finance team with systems administration tasks such as User Setup, Security, Backup, Data Management, Archiving, Configuration, Patch Management and Other Duties
Support business by responding to and troubleshooting system issues
Fulfill report requests on existing systems utilizing exiting tools (SQL, SSRS, COGNOS)
Handle aspects of EDI associated with business and performs other duties
Administer designated application solutions
Translate business needs into deliverable, architecturally aligned solutions
Facilitate solutions delivery through internal & external party coordination
Participate in discovery phase of the implementation leading and documenting business requirements and process reviews

Dynamics Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Dynamics Consultant

List any licenses or certifications required by the position: AX, CFA, CPA, CRM, GP, NAV, MS

Education for Dynamics Consultant

Typically a job would require a certain level of education.

Employers hiring for the dynamics consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Technology, Computer Science, Education, Management, Finance, Information Technology, Accounting, Engineering, Technical

Skills for Dynamics Consultant

Desired skills for dynamics consultant include:

Dynamics 365 CRM
O365 components and core Dynamics CRM customization features
Ability to configure the latest and greatest Dynamics 365 CRM feature sets
At least three major technology areas
O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions
Technical areas in order to properly manage complex integration efforts
Azure
Common Data Services
Core Microsoft Dynamics 365 modules
Office 365

Desired experience for dynamics consultant includes:

Project Management accreditation, PMP
Strong background in certain industries such as Banking and insurance, retail, auto
Experience in organizational consulting, billing time
Knowledge of Programming / scripting
At least 2 years experience in Microsoft Dynamics NAV
At least 2 years consulting experience

Dynamics Consultant Examples

1

Dynamics Consultant Job Description

Job Description Example
Our company is hiring for a dynamics consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dynamics consultant
  • Be responsible for the technical implementation of the future changes to the system for functional domains
  • Technical functional consultant with CRM / XRM background, having worked on the MS CRM / XRM product extensively and done multiple implementations
  • Aware of mobility in CRM / XRM
  • Knows the MS methodology well
  • Design the solution to address the pain points and deliver it is one of the key responsibilities
  • Develop solutions, resolve the issues
  • Good understanding & knowledge of Roadmap for MS CRM / XRM
  • Demonstrated ability to write specifications for and work with offshore development teams
  • Coordinating functional specification creation with various client & internal department heads for system enhancements
  • Provide phone support & end-user training along with primary implementing activities
Qualifications for dynamics consultant
  • 4-year degree in Information Technology, Computer Science, or equivalent
  • Possess expertise in the distribution and/or manufacturing operations industry
  • Have completed a minimum of 4 – 6 full cycle dynamics AX 2012 implementations
  • 4+ Years of Dynamics AX ERP implementation experience
  • AX 2009 or 2012 trade and logistics certifications desired
  • Potential exists for occasional pre-sales technical support
2

Dynamics Consultant Job Description

Job Description Example
Our company is looking to fill the role of dynamics consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for dynamics consultant
  • Performing data migrations/integrations using Scribe and other SQL based tools to/from a variety of products such as AX, NAV, and GP
  • Engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process
  • Contribute to practice goals and continuous improvement initiatives CRM solutions incorporate technologies beyond CRM
  • Provides in-depth knowledge of the CRM application and evaluates the customer's business processes against the standard CRM application functionality
  • Configure the application to meet a client's requirements using the CRM Customization Tool, Workflow Tool, or SDK (using JavaScript and/or C# plugins)
  • Is responsible for conducting acceptance testing and training customer resources to successfully use and maintain the CRM application
  • Coordinates the industrialization of the project output as to be easily deployed in other countries
  • Prepares detailed documentations of the project
  • Conducts detailed post-implementation reviews and solves all existing discrepancies
  • Make data quality checks in CRM solutions, report errors and provides solutions for data quality improvement
Qualifications for dynamics consultant
  • Minimum of 3 years in a consulting role or field, preferably in software, learning, or higher education related verticals
  • Dynamics CRM 2011, 2013/2015 experience is a plus
  • Dynamics CRM 2011, 2013/2015 Customization and Configuration certification
  • Basic understanding of Microsoft products including IIS, Windows 2003/2008 server, Active Directory, and SQL Server is preferred
  • Ability to read and understand programming languages such as TSQL, Java, .Net, or CSS is helpful
  • Bachelor’s degree required (technical related field a plus)
3

Dynamics Consultant Job Description

Job Description Example
Our growing company is hiring for a dynamics consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dynamics consultant
  • Collect, analyze, review, document and communicate business needs and requirements to IT
  • Mentoring and educating other staff members
  • Monitor and document post-implementation problems revision requests
  • 3 to 5 years technical consulting experience in Dynamics AX with focus on installation, configuration, source code deployment and all ancillary software needed for a successful Dynamics AX implementation
  • Has experience being Key project team member, providing expertise in MS Dynamics AX 2012 R3 Retail POS and related areas
  • Leading functional team productivities and assisting other consultants
  • Addressing solution issues and risks and communicating to team members including customers to avoid the risk becoming a reality
  • Research new implementation methodologies and stay up to date on the latest industry developments
  • An agile environment in which we welcome changes
  • Should be min of 6 to 8 years of experience
Qualifications for dynamics consultant
  • Inherent curiosity for demystifying the black box of technology, understanding why things work the way they do in addition to how they work
  • Strong ability to work in a very fast-paced, high-profile, change-intensive environment
  • Strong commitment to working well with others, collaboratively and constructively
  • Focus and experience in achieving client outcomes
  • Minimum 5 plus years’ experience with full life-cycle implementation of Dynamics AX Finance (up to version AX 2012), consideration to those with deep experience in JD Edwards, Oracle ERP, Navision
  • High proficiency in the English language, both spoken and written
4

Dynamics Consultant Job Description

Job Description Example
Our growing company is looking for a dynamics consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for dynamics consultant
  • Must have good coordination skill
  • Provide consulting services and support to Dynamics NAV clients
  • Configure and customize client systems to meet the business needs of the Client
  • Assist in integrating existing systems and services into the CRM architecture
  • User Helpdesk support
  • First level contact point for business and technical queries
  • Initial resolution where possible
  • Incident/Query logging
  • Incident management and tracking to SLO (Service Level Objectives) closure
  • User admin
Qualifications for dynamics consultant
  • Support go-live operations
  • Implement Data Migration and Integration for using AX tools•Provide technical expertise for Dynamics AX and MS development technologies and environment•Work with AX Technical / functional team and Clients IT team to achieve the common goal of a successful implementation.•Integration of Axapta with other products and localization for North America and European Countries.•Basic Estimation, Design, Development, Testing, Maintenance, Optimization Required
  • Adaptable to rapidly changing timelines and objectives dependent on client requests and managing time appropriately
  • Proven experience with MS Dynamics administration
  • Proven experience with IIS website installation, configuration and administration
  • Proven experience working with MS SQL Server
5

Dynamics Consultant Job Description

Job Description Example
Our company is growing rapidly and is looking for a dynamics consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for dynamics consultant
  • Engage team resources as appropriate
  • Data maintenance requests
  • Create advanced find/search queries
  • Manage incident resolution from assignment through to reporting resolution results
  • Incident causal analysis and resolution
  • Maintenance change request and prioritization
  • Minor releases deployment
  • Responsible for project management of various Dynamics GP upgrade & implementation projects, including project planning, performance measurement, negotiating, problem solving, decision making, risk management, project billing
  • Deliver projects on time & within budget, partnering with other team members (technical & functional Dynamics GP Consultants) for successful completion
  • Regularly provide clients & management with updated project status
Qualifications for dynamics consultant
  • Proven experience working with Windows and Active Directory
  • Analysis of business requirements and development of architectural designs
  • Requisition servers and equipment and provide business cases based on designs
  • Installation, configuration and upgrading MS Dynamics CRM
  • Point of contact for vendor issues and incidents
  • Creation and importing CRM organizations

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