Director, Revenue Management Job Description
Director, revenue management
provides directions to Brand and Revenue Management leadership to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices.
Director, Revenue Management Duties & Responsibilities
To write an effective director, revenue management job description, begin by listing detailed duties, responsibilities and expectations. We have included director, revenue management job description templates that you can modify and use.
Sample responsibilities for this position include:
Work with Information Technology team and 3rd party resources to create, launch and manage an automated revenue management system
To ensure that all hotels efficiently use and implement training programmes for their revenue management and marketing analytics tools and business processes
Implement revenue strategies and management of pricing in all applicable systems including but not limited to central reservation, GDS, 3rd party Internet and brand sites for promotions and updates
Set prices by running a pricing model
Implement ongoing model improvements to generate more accurate results
Coordinate with the business operating personnel to incorporate appropriate changes into the pricing model as required
Identify and process existing customer rate increases including recommendations on who, how often and how much with consideration of vacate rates and new customer pricing
Maximize room revenue through a thorough understanding of market segments, booking channels and demand drivers
Actively participate in creation and tracking of offers and discounts
Chair and prepare materials for monthly Revenue Management Meetings
Director, Revenue Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Revenue Management
List any licenses or certifications required by the position: CRCE/CMPA/CHFP, CHC, PMP, HFMA, CMA, CPA
Education for Director, Revenue Management
Typically a job would require a certain level of education.
Employers hiring for the director, revenue management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Business/Administration, Accounting, Economics, Hotel and Restaurant Management, Management, Marketing, Business, Education, Hospitality
Skills for Director, Revenue Management
Desired skills for director, revenue management include:
Processes
Job-relevant issues
Products
Systems
OXI Interfaces
Opera Sales & Catering
Opera Central Reservation System
MyRPMS/IDeaS are an asset
Automated Revenue Management system
Ability to determine which concepts to apply in given market conditions
Desired experience for director, revenue management includes:
Oversee channel management including rate loading
Monitor reservation pace in order to determine and adjust pricing and availability controls
Effectively manage inventory and pricing strategy in all distribution channels, including Branded Web, 3rd Party Sites, Central Reservation Office (CRO), and Global Distribution System (GDS)
Create a roadmap to lead the hotel to an Optimal Business Mix which will support achieving Market Share results
Compile Weekly Performance Report on a weekly basis to analyze key drivers to market share performance and understand overall effectiveness of strategies
Provide complex team with regular updates on complex performance to include market share, market segment, channel metrics
Director, Revenue Management Examples
1
Director, Revenue Management Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of director, revenue management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, revenue management
- Must be able to effectively and professionally communicate, both verbally and in writing
- Must be able to multitask, meet deadlines, prioritize, and sometimes work in high pressure, tight timeline situations
- Must be adept at analyzing large amounts of data,drawing conclusions, and creating recommendations and strategies from the data discoveries
- Must be confident and comfortable presenting to groups, debating strategies, voicing opinions, and making sound arguments to support hotel revenue growth
- Operations and marketing organizations
- Carry out and contribute to projects in order to drive knowledge, capability and performance
- Assist the Director of Revenue Management with management of the major four OTA’s
- Develop pricing strategy for the business/leisure travel sales team during the annual RFP process based on demand projections and competitive shops
- Partner with the hotels Director’s of Sales/Marketing to develop and implement the hotel SEO/SEM goals in conjunction with TIG/Milestone
- Prepare reports required for, and attend the weekly hotel Sales Strategy meeting
Qualifications for director, revenue management
- 3 years previous Revenue Management or related experience required
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
- Must have a minimum of 3 years Revenue Management experience in order to be qualified
- Create value assessments of competitive set hotels vs
- Proficient in Microsoft Word, Excel and PowerPoint, Outlook & Delphi
- 5+ years of progressive work-related experience in hotel or travel industry revenue management or yield management
2
Director, Revenue Management Job Description
Job Description Example
Our innovative and growing company is looking for a director, revenue management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, revenue management
- Work closely with the Convention Services Team/Space Manager to ensure that hotel meeting space is properly utilized to maximize room and food and beverage revenue potential
- Synchronize the end to end planning/execution activities under Acquisition Marketing and Customer Base Management (GGK) to drive synergies, facilitate trade-offs between portfolios
- Advocate leadership perspective around customer-first thinking and holistic revenue management (shift from subscriber/TSU emphasis)
- Strengthen management capability around Plan / Do / Adjust / Check with clear linkages between people/teams and operations, to accelerate and streamline execution
- Influence strategic and operational direction of the residential portfolio based on a view of business risks and opportunities to evaluate short-term trade-offs that drive improved long-term business results
- Design executive narrative around business performance, successes and opportunities
- Keep pulse on critical issues facing business and prioritized by value, horizon, impact, with clearly mapped accountabilities
- Produce narrative to simplify and optimize existing activities under Brand/GGK/Channels based on prioritization of impact
- Work across key business partners to align key priorities, tactics and targets for all leads within Residential ecosystem
- Proactively negotiate targets and trade-offs in light of competing priorities / resource constraints across contributing teams, including in-quarter gap management
Qualifications for director, revenue management
- Undergraduate degree in health administration or other healthcare field
- 5+ years experience evaluating healthcare program outcomes and performance measurement
- Expert level of proficiency with health care claims and membership data
- Intermediate level of proficiency in Excel, Access, SAS, and SQL
- This position reports to the General Manager
- Must be able to it at a desk for up to 6 hours per day Walking and standing are required for the remainder of the work day
3
Director, Revenue Management Job Description
Job Description Example
Our innovative and growing company is hiring for a director, revenue management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, revenue management
- Recruit and develop the right talent
- Ensure teams clearly understand their accountabilities
- Develop strong cross functional working relationships with key stakeholders
- Monitor and analyze STAR report and other marketplace measurement tools and present revenue opportunities to Planning Team and Department Heads
- Create budgetary and forecast goals and objectives by market segment
- Research, identify and develop revenue management opportunities, techniques and practices that contribute exceptional RevPar growth and market share increase
- Advance how we work as One Rogers across cross-functional teams by establishing process, norms, expectations and mutual accountabilities
- The ability to present business results and interface with a sophisticated ownership group
- Work in collaboration with corporate executives, divisional staff and the General Manager to optimize revenue, profit and RevPAR growth
- Responsible for configuration, forecast validation and daily interaction with system and the decisions produced
Qualifications for director, revenue management
- Minimum one - three years experience
- Track record in a fast paced environment where innovation and structured thinking, ability to execute fast on opportunities are needed to keep up with the business and competition
- Knowledge of pricing process for business travel sales accounts
- Make Yield Management decisions and update CRS/GDS/PMS inventory directly through the
- Has analytical mindset
- Good working knowledge of PMS/OPERA- CRS (TARS data and resa main screens) and distribution channels
4
Director, Revenue Management Job Description
Job Description Example
Our innovative and growing company is hiring for a director, revenue management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, revenue management
- Responsible for the Regional Office’s utilization and effective use of the company’s anesthesia practice management information system
- Oversee a team of 20 individuals including the Manager, Account Services, Manager, Revenue Analysis, Manager, Billings and Accounts Receivable Manager and their respective teams
- Liaise with Sales, Account Management and Professional Services teams to ensure seamless processing of invoices from Order Entry to collection
- Audit, analyze and evaluate revenue transactions to ensure accuracy and compliance with GAAP
- Oversee annual revenue audit process
- Oversee annual customer price increases
- Perform detailed review of team analysis and provide recommendations supported by accurate analysis to Senior Management
- Make recommendations regarding allowances and other provisions
- Oversee collections team and lead them to achieve DSO and other KPI’s
- Oversee reporting of team KPI’s health of Accounts Receivable to Senior Management
Qualifications for director, revenue management
- Degree holder in Hotel and Business Administration
- 5 years of experience in Revenue Management with leadership role and multi property role
- Leadership skills and adaptability
- Revenue management skills
- Local package will be offered to the successful candidate
- Strong leadership skills and commitment to a team approach
5
Director, Revenue Management Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of director, revenue management. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, revenue management
- Oversight of security level access for the appropriate systems based on job title
- Participate in resolution of client issues relating to billings and outstanding receivables
- Participate in revenue and billing system implementation including rollout of best practices
- Develop and recommend revenue sales strategies, room mix and pricing
- Develop, implement, monitor and control sales strategies
- Accountable for managing rooms inventory for the hotel
- Develop in-depth intimacy with RCM functions and operations, including the flow of trip ticket inventory, cash receipts and write-off patterns
- Communicate overall cash goals and priorities for the management team
- Set goals jointly with subordinates
- Work closely with AMR’s Arizona VPO, Regional Directors (RD) and other members of Operations, other departments within AMR, to convey issues and propose solutions that will improve efficiencies, and/or reduce costs
Qualifications for director, revenue management
- Must have finger dexterity to be able to operate office equipment such as computers, printers, 10 key adding machines, telephones and other office equipment as needed
- Baccalaureate degree in Business Administration or related field required
- College degree and over ten years of professional experience, with at least seven years of relevant industry / functional experience
- Experience managing P&L and department budgets
- Management experience with a proven ability to lead and motivate in a complex, deadline-driven environment
- Significant experience in airline inventory management and pricing