Director, Quality Control Job Description
Director, Quality Control Duties & Responsibilities
To write an effective director, quality control job description, begin by listing detailed duties, responsibilities and expectations. We have included director, quality control job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Quality Control Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Quality Control
List any licenses or certifications required by the position: CPA, ISO, ASQ, ISO9001, 9001, ML3, SVC, DEV, CMMI, MSS
Education for Director, Quality Control
Typically a job would require a certain level of education.
Employers hiring for the director, quality control job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Chemistry, Science, Technical, Management, Business, Engineering, Biology, Microbiology, Computer, Education
Skills for Director, Quality Control
Desired skills for director, quality control include:
Desired experience for director, quality control includes:
Director, Quality Control Examples
Director, Quality Control Job Description
- Manage our CSZ quality, data quality, and code quality
- Build an industryleading Quality Organization
- Implement quality standards by instituting best in class quality process, defining KPI and quality metrics for reporting and continuous improvement
- Define and maintain documentation for testing artifacts and methodology for continuous improvement and audit purposes
- Define and implement QC strategies for agile development methodology
- Define alignment of the QC team to functional areas of the site and delivery medium - desktop, mobile and other devices, to ensure optimal resource utilization and best time to market for product delivery
- Partner with project management office to achieve better estimation and forecast of time and resource utilization of QC resources
- Partner with release management, operations, delivery and customer service to constantly improve testing methodology and balance testing cycles with releases
- Drive innovation, identify areas for process improvement, and promote new ideas
- Partner with the Director of Engineering to drive Continuous Integration
- Mentor team members to have a career path for personal development while creating a high performance team
- Optimize our onshore / offshore vendors to reduce cost and increase velocity of delivery
- Leading QA Automation efforts and test design/architecture
- Experience working with black box and white box testing
- Experience using test automation tools like Jbehave /Selenium, mobile-automation tools Xcode for iOS and android studio for android & performance-testing tools like HP Loadrunner
- Experience in leading team or leading test strategies for delivering large size projects with multiple cross-functional touch points
Director, Quality Control Job Description
- Work with an impartial/independent Quality Control Review Department to arrive at correct conclusions to accounting and audit issues
- Educate staff on accounting issues, CPE, new pronouncements, and other technical areas
- The establishment, documentation, oversight and management for Residential Loan Quality Control including all protocols, procedures and validation routines and record-keeping
- The maintenance and updating of the Residential Underwriting Guidelines and Policy to assure conformity with all appropriate regulatory and GSE guidance or requirements
- The ability to clearly and concisely communicate guideline changes to all affected parties and establish implementation validation methods and measurement
- Credit Policy maintenance and updating, including the management of version control and meeting submission and approval deadlines
- Interaction with and reporting to related Committee’s, Senior Management, auditors, legal, Compliance and regulators regarding activities within the area’s scope
- Review operational changes and requirements to insure adequate inspection oversight
- Leads the Quality Management Control team to improve processes and the quality of the outcomes by eliminating/reducing defects and ensuring the proper controls are in place to meet Company, Customer and Regulatory requirements while fostering a culture of quality in everything that we do
- Lead a team of Quality Engineers, Quality Control inspectors, Quality Assurance Pharmacists, and a Quality Manager that will identify, initiate, lead/support projects across OptumRx and in the fulfillment centers to reduce waste and improve safety, quality, service, and productivity
- Experience working with release management, configuration management and continuous integration framework and tools
- Excellent data, analytical and process modeling skills
- Experience in managing onsite/offshore resource model
- Experience or working knowledge of eCommerce, retail, customer service, order management/fulfillment processes and mobile commerce
- Excellent grasp on infrastructure topology for an eCommerce platform (both 4 wall datacenter and cloud hosting like AWS)
- Experience working with eCommerce skills like J2EE (Jboss preferable),ATG ,RESTFUL web services, Web 2.0 concepts, HTML 5, JavaScript, CSS, JSP, Perl, python, curl, shell scripts
Director, Quality Control Job Description
- Establish metrics for performance that will support and drive critical behaviors and decision making for quality
- Align teams cross functionally to ensure agreement of common quality goals and metrics
- Maintain and evaluate competitive quality assessments/trends
- Effectively recruit, retain, grow, and manage organizational talent
- Provides guidance, direction and decision making as needed with any development, fulfillment or supplier quality issues
- Plans schedules, and chairs Quality Committee meetings
- Verifies that the appropriate improvement methodologies and tools are being properly applied to all initiatives to ensure project completeness and control
- Directs the deployment of resources
- Assures statistical methods of data collection and analysis are used in the evaluation of proposed process changes
- Establishes communication channels for sharing improvement initiatives across the operation
- 10+ years of mortgage industry experience containing Credit Policy, Risk Management, Residential Underwriting or Mortgage Quality Control background
- Written composition
- Verbal communication and presentation
- Familiarity with editing/review tracking functionality
- Works with cross-functional teams to identify and share trends related to process control or quality weakness and addresses the trends through process or technology improvements
- Drives standardization of quality processes
Director, Quality Control Job Description
- Be a Leadership Team member of the Quality Management (QM) Operations Excellence and Innovation department in Bioresearch Quality and Compliance (BRQC) Quality Management organization
- Will help set the strategy and drive implementation of procedural documents based on the E2E process map, the needs of the organizations/departments and in compliance with applicable international and local standards
- Ensure the optimization and coordination of lifecycle management of procedural documents for Business Partners
- Establish strategies and operational plans including Quality Control methodology for ensuring documents and other content is processed appropriately in the Electronic Document Management System (truVAULT) and Business Process Management tool (ARIS/iGuide) and oversee QC and consistency checks of all aspects of the Procedural Documents
- Be responsible for the technical set up, maintenance, QC and documentation of training infrastructure (training curricula, users and learning activities) in the Learning Management System (Summit/My Training Plan)
- Collaborate with Quality Analytics for system developments and metrics
- Represent BRQC on the Janssen R&D and Pharmaceutical Document Council
- Serve as a champion to key business partners and, stakeholders and as a conduit between business partners, quality groups, and governance to enable and promote a quality culture with focus on quality and compliance accountability
- Provide strategic leadership and coaching to direct reports in the execution of their functions
- Investigate product issues and develop innovative and practical solutions to complex technical and quality problems ensuring that corrective measures meet acceptable reliability standards
- Experience in interpreting and applying cGMPs, compendial, regulatory requirements and industry best practices to a laboratory setting
- Demonstrated ability to perform troubleshooting of instrumentation and methods
- May require 15 – 25 % travel for meetings, to collaborator sites, or to contract organizations including serving as a technical reviewer during quality audits
- Ability to perform in a team and matrix organization, adapt to a dynamic environment is required
- Bachelors degree (Chemistry, Chemical Engineering, Biochemistry, Biology or scientific degree)
- 5 years direct experience in driving operational excellence in a regulated manufacturing support testing laboratory
Director, Quality Control Job Description
- Consult with executive management to develop and implement current and annual technical, schedule, quality, and financial objectives for the QA program(s) to ensure strategic business objectives are met
- Must be able to establish and maintain excellent Customer and Government relations
- Providing microbiological expertise and support for product investigations, improvements, to ensure continued compliance with regulations
- Oversee test method transfer studies
- Author and/or review CMC sections related to batch analyses, specifications, stability, raw materials, environmental monitoring, in NDA, BLA (including annual reports and amendments)
- Trend and monitor quality metrics related to laboratory controls system
- Develop, mentor and coach personnel
- Utilizes, integrates, and interprets data to assist organization in its improvement efforts, and promote optimal patient outcomes
- Leads organizational performance efforts for Joint Commission, core quality measures, COP and regulatory and all other accrediting and regulatory agencies
- Demonstrates responsibility and accountability for organizational wide occurrence reporting system
- Track record of integrity and delivering strong and rapid business results
- Demonstrated knowledge of global and local regulatory and GxP requirements
- Demonstrated leadership experience within in matrix environment, including experience leading multi-cultural teams and influencing senior technical and business leaders
- Effective interpersonal and communication skills, must understand how to influence and diplomatically challenge when needed
- Demonstrated ability to initiate and drive change across a site / network / organization
- Demonstrated ability to lead and work within matrix organizations across multiple geographies and functions