Digital Program Manager Job Description
Digital Program Manager Duties & Responsibilities
To write an effective digital program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included digital program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Digital Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Digital Program Manager
List any licenses or certifications required by the position: PMP, PMI, CSM, ITIL, SCRUM, PMBOK, ACP, CSP, TLS/SSL, TLS
Education for Digital Program Manager
Typically a job would require a certain level of education.
Employers hiring for the digital program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Computer Science, Marketing, Engineering, Education, MBA, Communications, Technology, Project Management, Technical
Skills for Digital Program Manager
Desired skills for digital program manager include:
Desired experience for digital program manager includes:
Digital Program Manager Examples
Digital Program Manager Job Description
- Design standard operation procedures, communication templates and drive process improvements with business, operational, and tech teams
- Act as Program Manager for various programs within Global Digital Technology Portfolio, with the primary focus of a Re-Plaftorming Program
- Develop program plans and estimates
- Take the lead and responsibility for end-to-end program solution delivery, ensuring timely delivery of high quality project deliverables through effective team communications and focus on quality
- Work with Resource Manager, PMO to manage Program resource capacity
- Identifying, generate, track, and communicate key metrics of the program
- Actively champion PMO best practices to drive better project planning, execution, project prioritization and change management within Platform Program
- Negotiate Program expectations and ensures results are achieved
- Maintain and forecast program budgets
- Determine needed program deliverables, macro approach, program profile, responsible teams, overall program schedule/timeline, critical path by deliverable, productivity improvements, overall risks and planning assumptions
- Understand the fundamental solution being developed/deployed - its business value, roadmap, how it fits with the overall strategy or business operations, risks
- Program Management of 3+ years
- Technology background, Digital acumen and e-commerce experience
- Ensure compliance and quality improvements are properly represented in execution planning
- Able to represent the program management office in senior-level IT and business meetings
- Familiarity with Windows PowerShell
Digital Program Manager Job Description
- Facilitate meetings in cross-functional environment to gain alignment and support on various types of activities
- Builds and maintains strategic project plans, including outcomes, deliverables and resource and financial plans
- Applies different escalation methods
- Drive key Framework adoption metrics such as number of users, number of Digital Twins, number of models built
- Write business requirements and create use cases obtaining input and sign-offs as required
- Program manage cross-functional initiatives within IT
- Support worldwide product feature launches by partnering with product management
- Investigate and fix any systematic problems or failures and propose solutions to address such issues proactively in future
- Outline and prioritize daily work based on business criticality and opportunity metrics
- Market selection and business development to determine hubs deployment roadmap
- Experience in digital marketing or Web applications
- Digital Experience in Wellness and/or Healthcare
- Will take ownership of the project
- Requires a minimum of 50% travel to various locations in North America where projects are being executed
- May require climbing into scaffolding and other locations high above ground level to inspect performance of work, develop scopes of work up to 200 feet in the air
- Proven ability to build relationships, engage and influence others, work with a diverse internal and international user community, partners & vendors
Digital Program Manager Job Description
- Build relationships and networks across multiple internal teams and vendor/agency partners to help deliver a consistently great digital user experience for TELUS
- Establish and maintain regular cadence with stakeholders within digital, the rest of TELUS, and with our partner vendors to ensure alignment and drive momentum
- Create program-level dashboards and other documentation for executive and working-team level reporting
- Drive and influence stakeholders to ensure that TELUS is delivering on our ‘customers first’ strategy by keeping end-to-end customer experiences top of mind when defining program scope and deliverables
- Establishing Web project scope by studying strategic business drivers
- Assuring quality Web solution by leading the team to develop and complete test plans
- Accomplishing work requirements by orienting, training, assigning, scheduling, coaching employees
- Updating job knowledge by tracking technology and project management advances
- Communicate solution elements clearly to development teams client stakeholders
- Own the Multi-Generational Program Plan for the engineering development, and integration of key Digital Systems, such as RAM Deck, Life Odometer, eFMEA, to realize Reliability Centered Maintenance and Maintenance Optimization for APM
- Ideally, experience of managing authentication, fraud and security projects or operating in a risk management environment
- Drive disruptive transformation in a start-up mode approach, as digital hubs business and operational models are solidified
- Communicate effectively at executive and execution level, to ensure proper understanding and business operations of digital hubs
- 2+ years experience in B2C or B2B digital marketing or digital business
- Degree in Business or Communications
- Having startup experience in digital business is a plus
Digital Program Manager Job Description
- Work collaboratively with many stakeholders across many teams and geos
- Proactively seek approvals, fill gaps, and track down answers as needed
- Manage website updates in support of major campaigns, events, and product launches
- Build project plans, facilitate project delivery and clear road blocks for the business team
- Orchestrate digital projects, resources, timing, monitoring and control, ensuring master plans and schedules are followed
- Develop solutions to program challenges, and direct others for successful completion of project on time and on budget toward achievement of program objectives
- Oversee project management activities and also be responsible for keeping management and other stakeholders informed
- Understand how to interact with and manage deliverables of Digital suppliers partnering the R&D digital solutions team
- Be responsible for ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for program success and providing information and recommendations to decision makers at all levels
- Provide management, support and escalation assistance to the global product labeling team
- Minimum 5 years in digital media buying focusing on social, display and video (experience in mobile and programmatic strongly preferred)
- Strong background in paid social and the nuances of Facebook, Instagram, Pinterest, and other social platforms
- Media agency experience on the agency or client side
- Master at ad trafficking, DART/DFA/DCM, web analytics, and creative testing
- Strong analytical skills and ability to implement advanced digital performance tests from start to finish
- Experience buying online media and managing campaign budgets
Digital Program Manager Job Description
- Develop and oversee program management tools, processes, and records to document program activities
- Understand impact/implications of issues/events within the overall campaign
- Conceptualize, develop and execute marketing campaigns to acquire new customers for the membership program, gear store, and mobile apps
- Optimize acquisition channels on Active.com and Reserveamerica.com websites to increase trial memberships
- Continually measure, develop, and optimize performance through testing and analysis
- Launch effective marketing campaigns through external sources (ppc, social media, and affiliate networks)
- Develop “outside the box” strategies to increase membership trials, grow gear sales, and boost mobile downloads
- Work with 3rd party vendor to manage ACTIVE’s gear store, provide strategic direction, and help drive traffic to the site
- Create and upload content for the ActiveX and Moonlight mobile apps
- Responsible for database marketing for apps and gear store
- Strong quantitative and analytical skills with an ability to tailor analysis to specific circumstances
- 5 + years of experience of E-Commerce Marketplaces
- 5 + years of experience of Budget Responsibility, Managing Profitability, Process Improvement, Strategy & Planning, Analyzing Information, Reporting, Monitoring
- You will be the marketing main contact for one of our key business units with RSA
- Experience detailing bottom up and top down forecast for goals leveraging tools like SFDC to determine actual performance to goals
- Ability to write marketing requirement documents and working closely with shared resources in areas of design, content, search marketing and brand management