Data Center Technician Job Description

Data Center Technician Job Description

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Data center technician provides daily technical guidance to Network Engineers for network device configuration in the data center management network and managed customer environments including routers, switches, firewalls and wireless access points.

Data Center Technician Duties & Responsibilities

To write an effective data center technician job description, begin by listing detailed duties, responsibilities and expectations. We have included data center technician job description templates that you can modify and use.

Sample responsibilities for this position include:

Work in Data Center to bring servers and switches on line
Maintain hardware onsite including, servers, storage, switches and routers, large UPS and HVAC units, and generators
Perform special customer requests in accordance with their respective SLA's
Demonstrate troubleshooting skills through resolution
Reads and analyzes technical references and sources to obtain knowledge of assigned Engineering Operations topics
Operational and technical problems with standard solutions
Maintain inventory of all hardware change management documentation
Rack preparation
Server preparation
Server install

Data Center Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Data Center Technician

List any licenses or certifications required by the position: CCNA, ITIL, IBM, HP, OS, SSH, SSL, O&M, MCDST, BICSI

Education for Data Center Technician

Typically a job would require a certain level of education.

Employers hiring for the data center technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Computer Science, Technical, Military, Telecommunications, Associates, General Education, Math, Information Systems, Science, Education

Skills for Data Center Technician

Desired skills for data center technician include:

Data center ecosystem
Network architecture and protocols
Physical IT infrastructure components
Network design and protocols
Switches
Firewalls and managed storage are
CE infrastructures
Windows operating systems both pc and server side
Products
Processes and systems

Desired experience for data center technician includes:

Ability to pass required government security clearance
Experience in a raised floor enterprise scale data center is a must
Ability to accurately maintain documentation, spread sheets, technical schematics and diagrams
Experience in computer cabling, both fiber and copper
Experience in repair/replacement of computer components and hardware
Must exhibit good written and verbal communication skills in both Portuguese and English

Data Center Technician Examples

1

Data Center Technician Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of data center technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data center technician
  • Perform daily inspections and reporting of all critical infrastructure systems (HVAC, Electrical, Fire Alarm)
  • Help with data center capacity and growth planning rack and server layout
  • Provide on-site support in the Data Center during incidents, RMA, project and maintenance activities
  • Provide tier II support for data and network systems infrastructure
  • Assist in voice and data network problem determination efforts
  • Provide planning and vendor oversight for network change activity
  • Associates Degree in Computer Science or a related discipline
  • Provide remote hands-on for clients
  • Responsible for day to day activities, project work and capacity management
  • Install (210) Cisco Nexus 31128PQ Chassis (into existing racks, with existing power)
Qualifications for data center technician
  • A strong and enthusiastic individual is necessary for this role
  • A logical thinker, who can provide a high level of operational excellence and efficiency to any organization
  • Flexible, enthusiastic and pragmatic
  • Reliable and approachable
  • Intelligent and analytical but customer focused
  • Able to communicate in a business setting in Portuguese and English (verbal and written)
2

Data Center Technician Job Description

Job Description Example
Our innovative and growing company is hiring for a data center technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for data center technician
  • Install (840) duplex multi-mode fibers (up to 75ft) chassis to panel
  • Install (840) duplex multi-mode fibers (up to 40ft) panel to tap
  • Install (840) duplex multi-mode fibers (up to 40ft) tap to panel
  • Install (420) duplex multi-mode fibers (up to 75ft) port channel
  • Cable and wire installation using floor duct, conduit, stud drilling
  • Cable and wire termination using industry standards, equipment and color codes
  • Building and securing relay rack systems and frames to support telecommunication services
  • Building cabinets to support network services and equipment
  • Labeling and Documenting all blocks, panels, centers, jacks and faceplates according to instructed methods
  • Building and securing troughing systems within telecommunication equipment rooms and closets
Qualifications for data center technician
  • Minimum one year experience in computer operations, telecommunications, desktop/PC support or related field required
  • Minimum one year Data Center or Telco/IDC Environment preferred
  • Basic knowledge with Windows, LINUX or UNIX Operating system
  • 3 or more years working within operations and/or a data center
  • Ability to work in a physically demanding setting
  • Ability to perform repetitive technical work
3

Data Center Technician Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of data center technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for data center technician
  • OTDR and light loss testing of fiber optic links and familiar with Fluke DTX 1800, C-10, RCDD
  • Fix broken servers (replace hard drives
  • Operate within the framework of the complete project management life cycle
  • Adhere to industry and Emerging Health IT Standards
  • Monitor, maintain and support a production data center in a global environment
  • Ensure that all supported environments are monitored to provide alerts as needed
  • Deploy and maintain new data center infrastructure
  • Understand and debug network, hardware, and server related issues
  • Figure out the root cause of technical issues in the data center
  • Identify and communicate any potentially large issues that arise in the data center
Qualifications for data center technician
  • Detailed understanding and experience of managing large scale disk sub-systems
  • The position has a physical component requiring the ability to Server and networking equipment installation and removal
  • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
  • 2+ years working in data centers, operations or related technical field
  • General knowledge of server/network equipment and software support configurations
  • Basic understanding of AC/DC power principles, data center power distribution and data center best practices
4

Data Center Technician Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of data center technician. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for data center technician
  • Provide day to day support for the systems infrastructure within the data center
  • Maintain and troubleshoot tape library for backup systems including weekly media swaps
  • Utilize and work with vendors when needed to handle technical issues
  • Maintain cabling within in the data center, including pulling or running new cabling, for fiber and CAT6
  • Help create documentation for the data center
  • Work with cross-functional teams in order to complete projects in a timely manner
  • Executing work-orders via ticketing queues and systems in a fast-paced environment
  • Day-to-day work in Datacenter, your workstation would be located in Newport, Wales
  • Physically installing and removing of servers and other devices within the data center including all cabling & power
  • Provide proactive and break fix support for alarm/ticket remediation related to facilities, telecom, and data center equipment
Qualifications for data center technician
  • Required to work 10AM-6PM, Monday through Friday and some weekends, On-Call
  • Must be able to lift at least 50 pounds and perform work requiring extended walking and bending
  • Understanding of Linux and Windows operating systems
  • Knowledge of layer 2 switch administration
  • Ability to work with vendors/other third parties by phone or in person to resolve issues quickly
  • Commissioning and Decommissioning Servers
5

Data Center Technician Job Description

Job Description Example
Our growing company is looking to fill the role of data center technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for data center technician
  • Conduct routine walkthroughs of facility
  • Proactive monitoring of production systems with a sense of urgency when issues arise
  • Issue-driven communication to ensure active engagement by escalation staff and timely and effective updates to management
  • Troubleshoot application and infrastructure related incidents
  • Infrastructure capacity management, including power and HVAC
  • Server, network, and storage equipment installations
  • Maintain continuous operation of mission-critical systems
  • Regularly interface with Tier 2 and Tier 3 support personnel
  • Execute planned changes
  • Maintain accurate and current equipment inventories and rack elevations
Qualifications for data center technician
  • Provide second level diagnosis, troubleshooting and resolution for intermediate to complex data or voice communication network issues
  • Respond to Break/fix issues
  • Work both independently with little supervision in a team environment
  • Rack & Stack Experience
  • Experience Installing and Building New Servers
  • Experience Commissioning/Decommissioning Servers

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