Data Center Operations Job Description
Data Center Operations Duties & Responsibilities
To write an effective data center operations job description, begin by listing detailed duties, responsibilities and expectations. We have included data center operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Data Center Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Data Center Operations
List any licenses or certifications required by the position: ITIL, UNIX, II, IAT, PMP, BICSI, DC, PMI, LINUX, V3
Education for Data Center Operations
Typically a job would require a certain level of education.
Employers hiring for the data center operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Education, Mechanical Engineering, Management, Electrical Engineering, Business, Information Technology, Information Systems
Skills for Data Center Operations
Desired skills for data center operations include:
Desired experience for data center operations includes:
Data Center Operations Examples
Data Center Operations Job Description
- Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business
- Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation
- Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems
- Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development, Health & Safety, local statutory requirements, environmental and energy management
- Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s
- Providing hands on facility support where required
- Manage the development and delivery of the portfolio of Energy/Environmental Management Programs
- Manage and Coordinate activities related to hardware decommissioning, rack moves and services migration within various Data Centers
- Develop end to end project plans, drive project execution, monitor and track progress, ensure target deadlines are met
- Manage changes to the project scope, project schedule and ensure proper communication to all stakeholders
- Degree in Computing Science or equivalent work experience
- Multi-site and Globally Distributed Datacenter environment
- Advanced MS Office skills, including PowerPoint, Visio
- Proven leadership and ability to work independently part of a larger infrastructure team
- Demonstrated and measurable skills in creating and driving continuous improvement initiatives
- To be on-call on a rotation basis shared with other engineers
Data Center Operations Job Description
- Identify gaps and communicate to relevant teams to drive improvements/feature requests
- Establish a communication plan to update stakeholders, provide frequent program updates, manage weekly status reporting
- Identify and communicate risks and work on mitigation plans
- Point of contact for project related escalations – first call resolution for issues
- Identify operational pain points and opportunities to improve business practices and prioritize resources in areas that will deliver the greatest impact
- Ensure there is sound communication between various groups and projects
- Provide day-to-day coordination and quality assurance for projects and tasks.Search Jobs US
- Manage and coordinate with vendors to resolve any incidents during emergency situations
- Supervises and manages team members to ensure exceptional performance is being achieved
- Onsite Support – enthusiastically perform best in class, turnkey services for customers
- Work directly with third party onsite engineers, including security access and delivery of equipment
- This role will be part of a high performing DC Operations team so the ability to manage own workload and without direct supervision is essential
- The support of all DC environments as required which may include some working away from home, off hours and some international travel
- Produce and maintain documentation that shows cable structure, port allocation rack elevations
- Fault finding complex hardware issues directly with vendors
- Plan and manage Datacenter projects to completion
Data Center Operations Job Description
- Precision cooling systems
- Physical security systems
- Contribute pro-actively to the continual improvement of our IT operations
- Ensure continuous high performance of all Data Center related systems minimize exposure to risks
- Ensure Data Center documentation is current, complete and stored appropriately the continuous logging of Data Center system events
- Live by NNITs Health, Safety and Environment (HSE) guidelines
- Participate in 24x7 on-call duty emergency and incident situations
- Prepare for engagement reviews, quality assurance requests and pre-sales arrangements
- Project management in regards to all utility systems and supervisor in the construction phases
- Provide first level support of enterprise level customer requests via email or phone
- Attention to detail with an appreciation for the relationship between system reliability and company success
- Ability to work with Microsoft Office 365 suite, Excel, Power Point, Word and Mail applications
- IT Project Management experience working in a medium to large scale data center, greater than 30,000 Sq
- Basic MS Office skills, including PowerPoint, Visio
- Possess significant domain expertise in multiple areas such as database, applications, servers, storage, networking, virtualization, and production environment administration and articulate clearly solutions to complex problems within these areas
- Regularly inspect and evaluate physical condition of facility
Data Center Operations Job Description
- Perform daily media management and shipping/receiving of classified information for a large number of customers
- Monitor the physical security and general housekeeping of the Data Center and Network Operations Center
- Install or de-install computer equipment, peripherals, cabling and associated components as needed
- Analyzes, identifies and corrects issues or problems encountered during processing
- Maintains effective communications and builds rapport with internal and external customers
- Covers additional assigned tasks while a team member is out or needs assistance
- Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased )
- Manage business continuity and disaster recovery planning and execution
- Generate ideas for new / improved business and technology functions / initiatives
- Contribute to continuous improvement by leveraging quality improvement methodologies (Six Sigma)
- Provides training to user community on systems support
- Familiarity with running a 24x7 operation and the nuances associated with scheduling
- Ticket management applications ServiceNow
- Familiarity with backup technologies including TSM, NetBackup, Data Domain
- Core understanding of Data Center Operations is a must
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred
Data Center Operations Job Description
- Lead a team who perform all related data center support activities and services, including identifying, preserving/storing, and protecting equipment and assets
- Effectively drive change initiatives targeted at decreasing operating expense and increasing operational efficiencies
- Provide executive leadership team quarterly business updates
- Drive and maintain Data Center Service Level Agreements (SLAs) and recommend/implement solutions that will ensure company meets/maintains SLAs
- People management and operational management
- Data Center operations and maintenance
- Assistance with infrastructure project management
- Interface with a diverse team of partners, leaders and contributors with a focus on continual process improvement and capability growth using industry process frameworks
- Work with product engineering and deployment teams to ensure high levels of execution and delivery from capacity development through daily operations
- Monitors servers and applications and other peripheral systems for alarms and alerts
- Able to demonstrate his/her ability to take ownership of technical issues brought to him/her by his/her customer base
- Creating status reports to mgmt
- Bachelor’s degree in Engineering or Computer Science and demonstrated equivalent 2-4 years of experience in IT Data Center Operations
- Competent in providing technical Support and management of data center’s physical and virtual infrastructure, hardware and networking
- Ability to work independently and at the same time work in collaboration and as an effective Team player
- VCP, RHCE/Equivalent, CCNA & ITIL