Customer Account Job Description
Customer Account Duties & Responsibilities
To write an effective customer account job description, begin by listing detailed duties, responsibilities and expectations. We have included customer account job description templates that you can modify and use.
Sample responsibilities for this position include:
Customer Account Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Customer Account
List any licenses or certifications required by the position: ASE, ITIL, APICS, PMP, DOT, FAA, CAFM, CCIE, CCNP, CCNA
Education for Customer Account
Typically a job would require a certain level of education.
Employers hiring for the customer account job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Associates, Manufacturing, Finance, Engineering, Business/Administration, Marketing, Management, Technical
Skills for Customer Account
Desired skills for customer account include:
Desired experience for customer account includes:
Customer Account Examples
Customer Account Job Description
- Acting as liaison between customers and various other departments the rep agencies and sales managers
- Participate in the preparation and organization of quarterly reviews
- Manage inquiries and requests, as a single point of contact, from national / corporate accounts and funnel activity to appropriate associate(s) while retaining ownership of the response
- Self-efficient – Analysis skills, working with data – Desirable
- Strong people skills- Liaising with customer and cross functionally -Desirable
- BA/BS degree preferred or High School diploma and significant customer service experience in manufacturing environment
- Knowledge of Medical Device industries, the companies involved and the products consumed
- Proven Telesales ability - minimum 3 years sales or Account Management experience as an outbound Inside or Telesales representative
- The role holder must be self motivated, well organised and have good time management skills
- Track record of Customer Relationship Management, either internally or externally – Required
- Prior commercial experience and exposure to P&L- Required
- Proven history of working within a team environment- Required