COO Job Description
COO Duties & Responsibilities
To write an effective COO job description, begin by listing detailed duties, responsibilities and expectations. We have included COO job description templates that you can modify and use.
Sample responsibilities for this position include:
COO Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for COO
List any licenses or certifications required by the position: CPR, BLS, PMP, ARM, CPCU, ITIL, HR, HRBP, IV, CRD
Education for COO
Typically a job would require a certain level of education.
Employers hiring for the COO job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Business/Administration, Healthcare, MBA, Education, Management, Accounting, Graduate, Economics
Skills for COO
Desired skills for COO include:
Desired experience for COO includes:
COO Examples
COO Job Description
- Provide back-up phone coverage to the assistant to the CEO
- Communicate progress and demonstrate ability to take ownership and follow through on outstanding items
- Assist with ad hoc projects in a timely manner
- Independently exercise good judgment, discretion and sound reasoning in making important decisions
- Manage and maintain appointments and business related travel arrangements
- Deputy COO
- Business Line COO
- Executing a number of change initiatives across Market Risk which may include (but not limited to) redesigning market risk reports to ensure they capture the appropriate metrics and information
- Perform regional audit scheduling, liaising closely with Heads of Audit and the Practice to align resource requirements with appropriate skill availability and development needs, under the direction of the Head Audit Planning & Resourcing
- Work closely with other regional COOs to synchronise resourcing of global audits
- Bachelor’s degree and/or equivalent work experience supporting a CEO or other C-Level Executive
- Minimum 7+ years of executive, administrative experience
- Intelligent and ambitious - always willing to tackle issues that result in smart, efficient solutions
- Problem solver - decipher priorities and make sound judgment calls when needed
- Excellent communicator - able to interact with people of all levels in a confident, detail oriented manner
- The jobholder is required to have a developed understanding of current bank strategy, market dynamics, together with developments in their department, and in IT
COO Job Description
- Escalate systemic scheduling conflicts to IA OpCo via Head Audit Planning & Resourcing
- Proactively escalate resourcing/ skillset pinch points to Head Audit Planning & Resourcing to drive global recruitment strategy
- Acting as the gatekeeper to the COO
- Prepare all documentation and expense reports
- Coordinate and update calendar
- Day to day management of the COO function in the location, reporting to the Asia Finance COO and locally into the Finance site head
- Direct support for the Finance site head and specific sub-functional leads across India
- Support and facilitate the implementation of the India Finance Strategy
- Monitoring, controlling and reporting headcount and costs for India Finance
- Working with HR and the global COO team to shape and drive Asia colleague initiatives including talent development
- Spirited and energetic presence
- The jobholder is expected to ensure effective MTO implementation and track performance against the plan
- Governance – ensure appropriate MI / Governance forums in place and manage/participate as appropriate
- Excellent report production ability
- Enjoys building new organizational capabilities and executing BAU processes
- Well developed analytical skills with heightened attention to detail
COO Job Description
- Supporting cross-functional, regional and global key strategic projects
- Leading the India operational aspects, but also ensuring regional and global consistency of all of the above
- Build collaborative, and collegiate relationships with the global COO community spanning across functional and geographic boundaries
- Help to articulate and embed the Finance vision and strategy within India
- Support the India management team and own various ad hoc projects to ensure our objectives are achieved, including tracking KPIs For example negotiate, agree and track efficiency targets across global COO / functional leadsSupport the global location strategy for Finance, working closely with Finance Change Management and challenging against assessed strategy
- Ownership of the overall BCM strategy for Chennai/Noida and ensuring team plans are up to date
- Responsibility for understanding organisation and headcount in location and for specific sub-functions and ensuring the Global CAO team are kept informed of updates/changes enabling them to report on HC
- Ensuring transparency around recharges for services from India to stakeholders
- Capacity planning and forecasting for the respective site
- Tracking delivery of committed efficiencies and engaging with site function leads and global function COOs
- Experience in project management and successful delivery of projects
- Budget and cost management experience desired
- Experience influencing senior management
- Track record of delivering against ambitious financial, human capital, and control targets
- Recruitment – act as single point of contact on job spec templates, interact with hiring managers across the department (primarily VP/DIR level) and Lateral Recruitment Teams in all regions to ensure requisitions and offers are raised in a timely and compliant manner
- Communication & reporting related to staff movements – track all staff movements globally, maintain of department org charts
COO Job Description
- Work with managers and cost partners to identify and execute cost efficiency opportunities
- Enforce cost policies
- Primary focus on recruitment, engagement, talent development and mobility
- Responsibility for staff programmes - Graduate, Summer Intern and ICAI campus hiring, working closely with the appropriate HR teams
- Strong involvement in the firm’s Diversity initiatives
- Develop an effective and impactful communication strategy for India across various channels,working closely with the India / Global
- Finance Communications team
- Represent COO function at senior leadership meetings, providing clear and comprehensive communications regarding strategic agenda
- Fully accountable for delivery ofregular town halls (including coordinating logistics, speakers and content) and responsible for presenting Colleague agenda update to c450-700 colleagues
- Maintain ongoing peripheral vision on developments and trends in the competitive landscape and market environment
- Ad-hoc support for various regional human capital events
- Minimum 2 years prior work experience, preferably in a corporate environment
- Solid relationship -management skills including a level of comfort working with employees across all levels of staff up and savvy for knowing how and when to push back or influence
- Ability to perform and prioritize a highly varied set of day-to-day tasks
- Ability to work highly independently but with good judgment on when escalation is required
- Ability to handle sensitive or confidential information with extreme discretion
COO Job Description
- Provide direct support to EMEA investment team-leaders and teams through regular dialogue
- Work with clients, vendors, to streamline operations
- Conducting regional HR initiatives and coordinating regular and ad hoc activities
- Onboarding and Offboarding HR employees according to divisional specifics
- Distributing general HR communications
- Validating reports on cost allocation for travel, room bookings, headcount and IT
- Conducting HR systems governance, ensuring approvers and owners are compliant to HR applications and directories
- Maintaining HR signatories additions, revokes and certifications
- Managing health and safety, including becoming the point of contact for any general queries, fire drill preparation, ensuring statutory compliance for first aiders and floor wardens
- Managing helpdesk escalations and queries through HR approval chains and thresholds
- Ability to handle high pressure situations and tight deadlines
- Prior COO support or experience in a human capital, communication, finance, or control role (preferred)
- Prior experience with internal systems used by the COO function (preferred)
- Basic project management / PMO skills (preferred)
- Previous (5-7 years) relevant experience working in a large multinational firm
- Ideally possess extensive knowledge of Human Resources processes and functional operating models