Control Representative Job Description
Control Representative Duties & Responsibilities
To write an effective control representative job description, begin by listing detailed duties, responsibilities and expectations. We have included control representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Control Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Control Representative
List any licenses or certifications required by the position: II, AAMI, ACI, IAM, IASAE, CISSP, DAWIA, MUST, III, COR
Education for Control Representative
Typically a job would require a certain level of education.
Employers hiring for the control representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Technical, Business, Department of Education, Graduate Education, Engineering, Management, Graduate, Medical Terminology, Science
Skills for Control Representative
Desired skills for control representative include:
Desired experience for control representative includes:
Control Representative Examples
Control Representative Job Description
- Enters customer purchase orders (such as steel/material specifications, delivery information, pricing, ) into SAP in a quick and error free manner for assigned customer accounts
- Provides efficient, effective repair and inspection of Physio-Control equipment and equipment of designated partners of Physio-Control
- Takes ownership of all territory responsibilities necessary to maintain effective and efficient territory operation
- Responsible for maintaining and development of all business potential
- Acts as a technical consultant for developing and nurturing customer relations, liaison between Physio-Control and the customer
- Anticipates, plans, schedules, educates and fulfills customer requirements in a timely manner
- Provides technical support and assistance to sales, other service territories and corporate as needed
- Manages assigned company assets, including spare parts inventory, service loaners, test equipment, computers and vehicle
- Performs administrative duties to include service reports, contracts, market analysis and special reports
- Provide continuing service to accounts
- Applied science degree or equivalent, directly related experience with major emphasis in electronics or biomedical electronics, information technology or the satisfactory completion of a certified technical training program in electronics, biomedical electronics, information technology or equivalent program
- Minimum 2 years’ experience in general field maintenance and repair of general biomedical equipment, IT or closely related field
- Certification in information technology, biomedical management, or process improvement preferred
- Association of Advanced Medical Instruments (AAMI) certification preferred
- Proficient computer skills, , Word, Excel, and Outlook
- Review customer provided welding specifications to ensure compliance to company weld procedures & assist engineering in generating addendums to satisfy customer comments on weld procedures
Control Representative Job Description
- Witness welding during Welder Performance Testing to verify welder’s ability and perform visual testing prior to sending off for mechanical testing
- Witness welding and record all essential and supplemental essential variables for new weld procedure qualifications prior to sending out for mechanical testing
- Maintain Welders Continuity Log to ensure all welders are current in their qualifications
- Perform visual inspection on all fabricated welds and material for PED, Code, and Third Party inspection orders
- Review Radiographic film and all NDE reports for compliance to customer specs and code prior to coordinating third party inspection
- Must have the ability to detect discontinuities on radiographic film, determine if it is a defect per customer spec or code requirement, locate and mark the defective area on the weldment for repair
- Discuss the repair with the welder and try to find the root cause to avoid future repairs
- Assist NDE personnel with any issues or uncertainty of customer specifications or code requirements
- Assist documentation with all welding and material related issues needed for data books and customer complaints
- Verify all material for PED and PED manufacturers certificate are valid at time of material manufacture
- Verify all material per Approved Manufacturer List on all applicable orders & ASME code orders also
- Assist to define and develop quality assurance programs designed to ensure conformance to codes and regulations
- Conduct surveys, audits and inspections, and review documents, processes, plans and practices for conformance to quality assurance requirements
- Assist customers conducting internal audits and in performing other quality assurance activities
- Provide limited technical advice in a specific quality assurance technology field such as nondestructive testing, metrology, statistical techniques, fabrication techniques, quality codes and regulations
- Collaborate with and assist more experienced quality engineers on more complex quality assurance assignments, under guidance
Control Representative Job Description
- Effective territory planning to ensure retention and penetration of existing accounts, cultivation of new customers, and the conversion of competitive accounts
- Work with customers to develop, implement and train on solutions to ensure customer satisfaction and retention
- Work cross- functionally with team members including field services reps, sales, and internal support functions
- Utilize CRM and other methods for planning, forecasting and business intelligence in order to support strategic and tactical decisions
- Act as the primary customer contact on accounts
- Report and correct warehouse errors and inventory discrepancies
- A thorough understanding of all system generated reports with the ability to identify report solutions in response to client issues
- Ability to effectively communicate with all levels of the warehouse, inventory group, all internal and external customers
- Monitors the contract agencies and vendors accomplishing work on Allegiant Air’s aircraft or aircraft to be added to Allegiant Air’s fleet to ensure that all maintenance and inspections are accomplished in accordance with FAR’s, Allegiant Air’s and manufacturers’ policies and procedures
- Monitors workmanship and materials used during maintenance to verify compliance with applicable Allegiant Air requirements and standards, and FAA regulations
- Shall have completed the Navy Class “C” for Maintenance Material Control Management or the equivalent (2 years as a Naval Maintenance Control Chief/Leading Petty Officer billet with supporting USN/USMC/USCG documentation)
- Must have experience supervising daily flight operations personnel supporting scheduled and unscheduled maintenance
- Must be knowledgeable of technical directives and CNAFINST 4790.2 Series
- May be required to maintain a Secret Security Clearance
- 3 years of successful selling experience in either capital equipment or a medical devices company
- A four (4) year degree in science, business, or related discipline
Control Representative Job Description
- Acts as a technical consultant for developing and nurturing customer relations
- Provides remedial training and support to Field Service Representative I and Associate Field Service Representative level representatives
- Provide management with payor issues on a timely basis
- Answer phone calls greeting students, faculty and staff and addressing and resolving facilities issues through appropriate channels
- Assist in the planning, scheduling, coordinating and communication of general maintenance, major repairs, and shutdowns for University Facilities
- Ensures that University administration is appropriately advised regarding special issues, utility disruptions and emergencies
- Enter, transcribe, record, store, or maintain information in written or electronic form
- Maintain call trees to ensure appropriate communication during emergencies or disasters
- Monitor alarm systems such as energy, fire, security, and lift station to mitigate interruptions to University operations and life-safety issues
- Monitor and respond to email inquiries received through departmental email account and University email account
- Demonstrated ability to develop both internal and external long-term customer relationships
- Proven skills in working independently on several projects and presentations simultaneously
- ABLE TO BECOME CERTIFIED ON MATERIAL HANDLING EQUIPMENT
- Must pass a complete background check and a pre-employment drug test
- Must be able to obtain an airport SIDA Badge
- Preferred 5 years 121 Carrier or transport category aircraft, as a QC Inspector with 2 years in a Heavy Maintenance environment
Control Representative Job Description
- Works with accounting department to reconcile Facilities labor hours for inclusion in the General Ledger upload to the University’s mainframe
- Supports the creation of the on-call roster and the notification process
- Prepare & distribute holiday schedules for Facilities Management and coordinate appropriate levels of coverage for business continuity
- Provide information to supervisors, co-workers, and subordinates by telephone, in e-mail, or in person
- Provide records or reports pertaining to activities such as production or payroll to verify details, monitor work activities or performance as needed
- Support training of new Facilities Operations personnel
- Participates in departmental meetings and other University committees as requested
- Serves as an integral member of the university’s plan for disaster preparation and recovery
- Follows and upholds the department’s standard operating procedures
- Position is essential personnel
- Some experience on the Airbus A319/320 Family aircraft, the MD80 and B757 preferred
- Inspection, Quality Audit or Maintenance Management experience preferred
- One to Three years experience in medical billing and AR systems preferred
- IDXBAR and EPIC knowledge preferred
- Post-Secondary Diploma required
- Minimum 2 years’ experience preferred in general field maintenance and repair of general biomedical equipment, IT or closely related field