Commerce Project Manager Job Description
Commerce Project Manager Duties & Responsibilities
To write an effective commerce project manager job description, begin by listing detailed duties, responsibilities and expectations. We have included commerce project manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Commerce Project Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Commerce Project Manager
List any licenses or certifications required by the position: PMP, PMI, CSM, CSPO, II, PRINCE, MBA
Education for Commerce Project Manager
Typically a job would require a certain level of education.
Employers hiring for the commerce project manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Engineering, Information Technology, Project Management, Education, MBA, Business Operations, Technical, Management
Skills for Commerce Project Manager
Desired skills for commerce project manager include:
Desired experience for commerce project manager includes:
Commerce Project Manager Examples
Commerce Project Manager Job Description
- Oversight of global project impacts on European business
- Expert in leading and coaching project teams responsible for building and maintaining our next-generation Omnichannel e-commerce technology with a focus on functionality and user experience
- Manage work relations and deliverables with 3rd party partners, internal IT, and e-commerce business teams
- Manage medium to large, often highly complex enterprise projects leveraging an Agile methodology and performing work under limited supervision
- Maintain a close working relationship with the E-commerce Production, Operations, Marketing, Customer Experience and Technology teams
- Define and drive program/project test strategy for alignment and execution by the test teams
- Lead all aspects of CCSo readiness for Business and IT systems implementations, ensuring the delivery of a quality program/project
- Escalate project issue and risks appropriately, and drive them to resolution
- Ensure that problems are properly documented and that defects are addressed, minimizing defect deferrals
- Identify, create, execute critical business End-to-End processes
- Issues tracking, gap tracking, and reporting
- Aware of customer level commitments and contractual obligations that could cause us penalties and fines
- Day to day management of the scope and cost of a project
- Experience or aptitude to deal with external customers
- Significant experience as a Project Manager, ideally in a card, payments, fintech or eCommerce environment
- 5-7 years of IT Project Management experience with the ability to comfortably work in a fast paced, often ambiguous and event driven environment
Commerce Project Manager Job Description
- Applies methodologies & processes to enforce project standards
- Develop and deliver standard and ad hoc reports and presentations for management and stakeholders
- May manage a team of UAT managers / leads / analysts in a direct or matrix environment
- Play a vital role in leading project teams responsible for building and maintaining our next-generation Omnichannel e-commerce technology with a focus on functionality and user experience
- Comfortable with coordinating and driving multi-task project plans and schedules, bug tracking and timely issue resolution or escalation for resolution/decision
- Agile project management with the ability to manage multiple projects and competing priorities, maintain schedules and budgets, and perform in fast-paced environment
- Review all incoming project requests and evaluate resource commitment
- Participate as an active team member on assigned enterprise wide projects and department projects, representing the concerns of the Small Business Client Relations team and our clients
- Maintain client focus to ensure a positive customer experience across all projects/processes
- Manage all assigned projects throughout the entire life cycle using standard project processes and tools
- Understands full PDLC and SDLC lifecycles and can navigate as needed
- Familiar with BA and requirements writing processes
- 5+ years of experience as e-commerce project manager, preferably with experience implementing Oracle ATG Commerce and Endeca solutions
- 3+ years of experience managing projects with both on and off-shore resources
- Must be a 'driver' and not a project administrator
- Must be accustomed to managing resources in a dynamic and changing environment
Commerce Project Manager Job Description
- Create and maintain project plans and track to key milestone dates associated with targeted implementation window
- Lead meetings related to project status, risks, issues, and action items
- Develop presentations, slides/decks for the management team to articulate project status and issues
- Collect and store all required documentation for the project across the project life cycle
- Maintain project documentation according to team methodology (risk and issue log, project plan, change control, status reports)
- The Demandware project manager will be responsible of the implementation, for a dedicated list of brands, of the Demandware ecommerce CORE solution, in Western and Eastern Europe, Africa and in the Middle East
- Position requires strong technical background and hands on experience on Demandware or similar eCommerce Platforms
- Close working relationships with business partners, external strategic partners, hub IT teams, Demandware Competence Center and the Digital EMEA IT Director
- Work as a Project Manager within the Digital E-Commerce team, supporting Agile software development practices with all team members
- Manage projects through the entire product launch lifecycle using standard project processes and tools
- Must have effective and sound decision making skills
- Must have experience with Microsoft Office and Project
- Must have effective and sound decision making skills, the ability to influence, and leadership
- Minimum 5+ years Relationship Management and industry experience
- Exceptional client focus/client experience mentality
- Experience developing, establishing, and managing to project plans and key milestone dates
Commerce Project Manager Job Description
- Project lead a global and multi brand POS replatforming program
- Plan priorities and resources
- Define delivery milestones, track progress, and regularly communicate results to leadership stakeholders, including C-level
- Develop resource plans
- Evaluate effectiveness of implementation team members and managed service providers, providing candid feedback when adjustments are required
- Even-tempered approach to problem-solving and conflict-resolution
- Produce, maintain and own high level and detailed project and programme level plans, budgets and forecasts
- Handles any multi-customer issues by posting to a company-wide chatter group, ensuring resources are keeping customers updated, and functioning as the incident manager
- Facilitate, manage, and maintain timely and effective communication across teams including senior team members, clients and 3 rd parties
- Serve as the lead voice on projects, driving the early clarification and documentation of strategic & technical requirements, conceptualizing and explaining complex ideas clearly, managing expectations, and exhibiting transparency
- Established track record of successful relationship management
- Flexible, detail-oriented, organized, with excellent analytical and troubleshooting skills
- Basic knowledge of E-commerce and digitals terms (CMS, XML, SEO, conversion, traffic)
- Experience leading professional service/consulting teams
- Ability to adjust communication content to a wide range of audiences
- Proficiency with project-based tools such as Word, Excel, Project, others
Commerce Project Manager Job Description
- Expert knowledge of relevant project management methodologies, development lifecycles Waterfall, Agile and Continuous Improvement
- Identify and assemble experts and stakeholders needed to refine and clarify requirements
- Juggle the responsibility of serving as the voice of client interests to the Technical team, with serving by focusing on the promised scope and budget, avoiding scope creep, and processing change orders where applicable
- Works with cross-functional team members, ensuring projects get delivered on-time and on-budget
- Develop project schedules and budgets based on client's goals, scope of work, and available resources
- Triage new tasks and help to prioritize based on severity, contractual obligation, and team workload
- Produce timely weekly project reports in accordance with the company's standards
- Proactively inform upper management of any issues or delays related to project
- Tracking and reporting related results, and continue to hone projects to meet or beat our customer expectations
- Very comfortable with user experience and web development terminology and processes, with experience managing responsive web projects, back-end integrations
- 3-5+ years of experience with managing ecommerce rollout projects, including, catalog management, payment, shipping, ratings & review, personalization, syndication, CRM, social login and cookie management topics
- Back office flows, OMS and an order to cash integration
- PIM and CRM integration
- Experience in analysis and documentation of technical requirements for ecommerce projects
- Experience in cosmetic/FMCG/retail industry is preferred
- Business analysis & ROI skills