Commerce Cloud Job Description

Commerce Cloud Job Description

4.9
195 votes for Commerce Cloud
Commerce cloud provides architectural oversight as needed for development on the Commerce Cloud platform to enable delivery best practices.

Commerce Cloud Duties & Responsibilities

To write an effective commerce cloud job description, begin by listing detailed duties, responsibilities and expectations. We have included commerce cloud job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for providing product support to users of the Commerce Cloud platform
Driving the overall success of the product
Translating product strategy into detailed requirements and prototypes, and then working with designers, developers, and quality engineers to implement these features
Bringing a detailed eye for user experience and design to ensure features drive high adoption and customer enthusiasm
Facilitating communication throughout the development process between a variety of internal teams customer facing teams, ensuring that products satisfy customers' needs and are highly adopted
Serving as a product evangelist with Marketing, Sales, and the go-to-market organization to help them understand the vision, roadmap and best practices
Interacting with customers to get product feedback and identify additional market opportunities
Supporting & Co selling with key partners which that may include digital agencies, systems integrators, fulfillment/logistics providers
Uncover and mitigate any risk that threatens your Customers' growth, satisfaction, or renewal
Be the face of Commerce Cloud Partner Marketing globally while elevating the team

Commerce Cloud Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Commerce Cloud

List any licenses or certifications required by the position: PMP, CSM, SFCC, CISSP, CISM, LINK, GTM, SFDC, LEAN, SAP

Education for Commerce Cloud

Typically a job would require a certain level of education.

Employers hiring for the commerce cloud job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Technical, Engineering, Technology, Business, Education, Management, Software Engineering, MBA, Communication

Skills for Commerce Cloud

Desired skills for commerce cloud include:

Retail industry
JavaScript
Best practices and design patterns in JS
Commerce Cloud platform
HTML
XML
Version control systems
Apache Http
ERP
Existing code and refactor code as needed to meet the needs of the evolving platform

Desired experience for commerce cloud includes:

Ability to be a self-starter, pick up projects and go
Strong mastery of written English
Demonstrated interest in enterprise technology
Minimum 5+ years of sales, marketing, operations, and/or consulting experience in a software company
Demonstrable track achievement against targets and metrics
Experience of selling enterprise software solutions gained within a major software vendor

Commerce Cloud Examples

1

Commerce Cloud Job Description

Job Description Example
Our company is growing rapidly and is looking for a commerce cloud. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for commerce cloud
  • Collaborate with multiple constituencies on a strategic marketing approach
  • Ensure ROI measurement and continually track marketing performance against annual targets
  • Create and support marketing plans that generate and mature pipeline to deliver closed deals
  • Guide multi-touch marketing campaigns that guide prospects through the funnel
  • Ensure a cohesive approach to Commerce Cloud Partner Marketing globally (current focus on AMER + EMEA, with APAC influence)
  • Seek the win-win for Partner Marketing, stakeholders, and partners
  • Transparently prioritize marketing needs across stakeholders and align with available resources
  • Serve as a partner advocate internally and externally
  • Ensure on-time and on-budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the project execution, leading executive steering committees and other appropriate governance processes
  • Perform the established project start-up process activities such as project readiness assessment and project kickoff activities
Qualifications for commerce cloud
  • A high tolerance for ambiguity flexibility and adaptability
  • Strong command stature / executive presence at the C-Suite level
  • Motivated leader with energy, enthusiasm, and passion for the business and the ecosystem
  • Ability to manage, inspire, and motivate a team of marketing and business professionals
  • Experience developing and delivering integrated marketing campaigns
  • Ability to build strong rapport and proven communication skills - verbal, virtual, and written
2

Commerce Cloud Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of commerce cloud. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for commerce cloud
  • Collaborate and manage resolution of project issues and risks with solution architects, strategists and the customer, and managing any customer escalations
  • Manages the High Level Design process and SOW/proposal process and working as the primary contact for Sales
  • Provide ongoing guidance to Commerce Cloud and its ecosystem of partners and customers on best project management practices
  • Responsibility for partner relationship management for assigned or active partners (within scope of owned/active accounts)
  • Provides strategic consulting to customer regarding their eCommerce initiatives
  • Responsible for providing product support to users of the Commerce Cloud's platform
  • Understand Commerce Cloud's technologies and troubleshooting practices to ensure successful resolution of Commerce Cloud's product issues
  • Contribute to the definition and evolution of Commerce Cloud's methodologies, standards and best practices for support and product delivery
  • Uncover & know any risk that threatens your customer's growth, satisfaction, or renewal
  • As a DemandWare/Salesforce - Commerce Cloud Lead, you are responsible for interpreting requirements, business processes, and use cases to produce quality technical designs in the implementation, enhancement and support of Demandware centric ecommerce projects
Qualifications for commerce cloud
  • Demonstrated ability to be effective in international business environments
  • 8+ years of experience in high tech, with focus on Alliances and Marketing, Retail a plus
  • Master's degree and additional languages a plus
  • Minimum of 8+ years relevant industry and project management experience
  • Proven track record of project managing & delivering successful enterprise level multinational eCommerce projects
  • Experience leading & working with distributed near-shore development teams
3

Commerce Cloud Job Description

Job Description Example
Our innovative and growing company is hiring for a commerce cloud. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for commerce cloud
  • You will work closely with the client to understand architecture business and architecture existing technologies, and using their knowledge of Demandware, web applications and integration techniques, design a complete solution for the integration, extension or enhancement of the Demandware platform
  • As part of a project team, you will work with a Project Manager to turn client requirements into use cases and tasks with technical specifications
  • You will be the Demandware subject matter expert beyond the basic Demandware Developer certification, and share knowledge with the team and help mentor newer developers
  • Managing local market research projects as appropriate
  • Supporting translation and localisation of website, marketing collateral
  • Master the Commerce Cloud value proposition, vision and business benefits
  • Generate leads and opportunities through outbound, strategic & targeted prospecting into mid market & enterprise organisations
  • Develop relationships with key stakeholders and site owners & administrators within assigned accounts and act as client advocate for the overall technical health and support of their Commerce Cloud environment
  • Work closely with clients to understand promotional cycles and other events that drive traffic to the site, including holiday/peak calendar rhythms
  • Assist with the triage and management of critical and escalated issues
Qualifications for commerce cloud
  • Excellent oral and written French and English language skills
  • Sophomore or Junior in a University
  • Ability to work with a variety of people from all different levels in the organization
  • Junior at a University
  • Experience with (RedHat, Apache, LDAP, Java Applications)
  • Preferred knowledge TCP/IP network fundamentals
4

Commerce Cloud Job Description

Job Description Example
Our growing company is looking to fill the role of commerce cloud. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for commerce cloud
  • Support clients with on-boarding plans for technical resources
  • Ensures focused attention is given to the issue and develops/executes an action plan to restore customer satisfaction
  • Develops trusted relationships with the leadership team across the organization
  • Provides consultative advice when issues arise based on cross-functional knowledge of the organization, historical resolution paths
  • Draws on root cause analysis and trend reporting to solicit and drive broader resolutions
  • Structures complex and potentially charged business issues for senior leadership and serve as a thought-partner in problem-solving the issue
  • Conducts operational reporting to measure team metrics of success
  • Participate in the design, development and (pilot/production) delivery of Success Accelerators - targeted engagements designed to address specific areas with concrete business goals other engagements driving GMV opportunities
  • Developing and managing demand generation and awareness campaigns including field marketing events, advertising campaigns, webinars, email marketing, landing page set-up
  • Supporting translation and localization of website, marketing collateral
Qualifications for commerce cloud
  • Preferred Experience with hardware load balancers
  • Preferred Experience with NFS storage subsystems
  • Preferred Experience with Advanced Routing Protocols (BGP, OSPF)
  • Preferred Experience working with and deploying complex networks that make use of multiple VLANS and routing
  • In the process of completing an MS in the area of Cognitive, Behavioral, Experimental or Industrial Psychology, Human Factors, or Human Computer Interaction
  • Working knowledge of user research methods (e.g., usability testing, interviews, cognitive walkthroughs)
5

Commerce Cloud Job Description

Job Description Example
Our company is growing rapidly and is hiring for a commerce cloud. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for commerce cloud
  • Provide planning, recruitment, coordination and execution for customer and partner events on behalf of Retail Practice and Customer Success
  • Promote events, products and innovations to various personas, using various outreach tools including social channels, email, invitations, and regular touch bases with Customer Success
  • Collaborate with Marketing to maintain a Community Engagement Calendar, while sharing information on event strategy and planning whether by persona, product or vertical
  • Contribute to the total community member experience, taking care to welcome new members, connect members with like members, and build affinity, both online and as a follow-up to events
  • Work with various internal stakeholders to identify content, formats, and follow-up for events
  • Champion the use and adherence to brand guidelines for the community and events across all functional teams
  • Oversee the effective distribution and amplification of event-based content across a variety of digital and social channels, and networks as appropriate and agreed to with the Retail Practice team
  • Act as a facilitator in connecting customers to customers and members to members after events
  • Must be detail-oriented, highly organized, and thrive in a deadline-focused work environment
  • Other engagements driving GMV opportunities
Qualifications for commerce cloud
  • PreferredExperience with configuration management tools such as CFengine, Puppet, or Chef
  • Familiarity with basic statistical methods concepts and methods
  • Interest in working in an extremely fast paced environment
  • Desire to achieve innovation
  • Knowledge of CRM, sales/service/marketing/analytics business processes, social networking, development platforms, systems is preferred
  • Experience conducting customer/stakeholder interviews

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