Cash Office Assistant Job Description
Cash Office Assistant Duties & Responsibilities
To write an effective cash office assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included cash office assistant job description templates that you can modify and use.
Sample responsibilities for this position include:
Cash Office Assistant Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Cash Office Assistant
Typically a job would require a certain level of education.
Employers hiring for the cash office assistant job most commonly would prefer for their future employee to have a relevant degree such as Master's and University Degree in Finance, Business School, Graduate, Engineering, Accounting, Associates, Computer Science/Information Systems, Business, Economics, Auditing
Skills for Cash Office Assistant
Desired skills for cash office assistant include:
Desired experience for cash office assistant includes:
Cash Office Assistant Examples
Cash Office Assistant Job Description
- Counts, endorses, and encodes currency and checks by using specialized equipment
- Reviews, records and resolves any variances between the pay package count, and the money envelopes received
- Prints receipts and prepares deposit slips for the bank
- Documents deposit information on the money report
- Tracking of spec and/or proof package collection via tracking tool
- Assist the Middle Office with the implementation of cash management products like Electronic Banking (Isabel, Global Cash, Swiftnet,…) and Liquidity management (Cash Pool) this in coordination with the International Corporate Desk for international implementations covering more countries
- Assist the Front & Middle Officers in the process of Know Your Customer and Account Opening
- Assist the Middle Office in Risk and Compliance aspects like responding to Anti Money Laundering Requests and the reviews of KYC
- Respond to reporting requests both external (National Bank of Belgium) and internal (Compliance/Risk Operational) linked to payments and cash management activities
- Manage projects in order to optimise the workflow between the Front Office and the Middle Office (Hand over documents from FO to MO, improve the KYC review process, document the implementation process, optimise the utilisation of internal tools,…)
- Must understand all applicable laws and regulations that apply to the position and comply with the requirements
- Three (3) months to one (1) year of related experience preferred
- Prior CSR experience preferred
- Details oriented and highly accurate
- Able to work in small closed environment
- 12 quarter hours (8 semester hours) of Accounting courses
Cash Office Assistant Job Description
- Foreign Exchange (when related to cross-border payments)
- Electronic Banking products associated services
- Liquidity Management solutions like cash pooling
- Guarantees
- Collate figures and floor contributions for Management and finance
- Issue change to tills when needed
- Resolve or log issues with Tills and/or PDQ’s
- Handle basic customer enquiries and escalate as appropriate
- Assist colleagues with weekly HR admin tasks
- Order stationary for the store
- Ability to learn and operate a computer, calculator, currency scanner, high speed currency counter and coin sorter
- Work with the store team to share ideas and suggestions to help colleagues and customers
- Serving customers on our various checkouts ensuring they receive an easy, seamless personalised experience
- Handling products with care to maintain quality
- Serving customers, responding to their queries and complaints ensuring they receive an easy, seamless personalised experience
- To thrive in a fast paced environment, respond calmly, positively and in a timely manner when under pressure
Cash Office Assistant Job Description
- Delegate work assignments for the office and service center to ensure customer requirements are met
- Perform the duties of a Head Cashier in the event of a vacation or extended absence of the Head Cashier
- Leading and managing the Cash Operations Hong Kong team, with oversight of our offshore team
- Ownership, Identification and oversight of risk and controls across Cash Operations
- Responsible for directing and overseeing the timely, complete and accurate processing of transactions across MT Payments, Cheque and Cash processes (including performing all relevant controls) and the implementation of strategies to ensure continuous process improvement
- Develop and Facilitate change management activities with cross functional teams/stakeholders to understand and ensure the adoption of transformation initiatives in HK and across the region
- Leading change management work streams with a structured methodology / process, defining success metrics and measuring performance against these
- Develop project strategies and plans, including stakeholder and impact assessment communications leadership alignment change readiness and end user training
- Assist Senior Sales Managers with client call preparation by creating relationship review materials, response to RFP, pitch books, global account plans, prepare credit reviews and conducting market intelligence and customer research
- All commercial actions shall be recorded in the CRM tool and documented on the common drive
- Provide feedback from clients/prospects to Product Development Division in order to ensure the Bank maintains a competitive position in the International Corporate Cash Management market
- You will be responsible for the KYC Onboarding Process, communicating with future clients, collecting the required documents and interacting with our KYC Validation Teams
- You will be involved in supervision and reporting of the overdrawn accounts and limit controls, you will monitor the coherence of limits and outstanding or ensure that all limits and overdrawing are correctly followed up
- Act as back up of the PCM Sales when they are absent
Cash Office Assistant Job Description
- Industry certifications such as PMP, Prince2, and Six Sigma will be prioritized
- Good understanding of change management principles, techniques & tools
- Analytical mindset, critical thinking & problem-solving skills
- Team player & able to collaborate with others
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including retail discounts, gym benefits, wellbeing incentives
- The opportunity to support a wide ranging CSR program plus take volunteering leave days
- A minimum of 4 years of experience in Banking operations, with strong experience in Cash / Payment operations and managing teams
- Excellent communication and interpersonal skills, with the ability to interact with, support and challenge senior management
- Ability to manage multiple complex tasks across a broad range of topics, presenting issues and solutions in a straightforward manner