Cargo Manager Job Description
Cargo manager
provides the business with expert knowledge and guidance related to compliance with air, water, waste, dangerous goods, and other environmental regulations.
Cargo Manager Duties & Responsibilities
To write an effective cargo manager job description, begin by listing detailed duties, responsibilities and expectations. We have included cargo manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Regional transport market knowledge including equipment, port and airport operations relevant restrictions and regulations
Coordinates and monitors the safety, technical performance, and cost of the contract
Develops solutions to program problems, and directs work of managers and other employees
Responsible for ensuring that all projects are completed on time and within budget
Setting the QR Cargo pricing policy and the guidelines for the entire network, In addition to monitoring the execution of these policy and guidelines by the cargo sales organization
Steering the Regions and the Global Sales organization to sell the right flows on the various O&Ds (origins-destinations) and at the right price, in order to maximize the network margin
Manage the overall allocation planning process
Ensure alignment with the operations teams on contingency actions, clear communication and information to sales and customer service
Define project scope and project timeline
Maintain and take ownership of part of the project plan which is within your scope
Cargo Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Cargo Manager
List any licenses or certifications required by the position: CFE, PSP, CPP, SGS, GDP/CEIV, TAPA, EMS, QMS, OSHA, PMI
Education for Cargo Manager
Typically a job would require a certain level of education.
Employers hiring for the cargo manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Management, English, Engineering, Computer, Business, Oral Communication, Marketing, Communication, Business/Administration, Education
Skills for Cargo Manager
Desired skills for cargo manager include:
Local area cargo environment
Dangerous Goods regulations and Advanced Load Control and currently holds / has previously held licences in these areas
Regional cargo environment
Airline and international air freight industry
Dangerous Goods regulations and Advanced Load Contol and currently holds / has
Dangerous Goods regulations and Advanced Load Contol and currently holds / has previously held licences in these areas
Microsoft Office applications
'airline cargo products' and needs of the forwarding industry
Bookings
Both air and road
Desired experience for cargo manager includes:
4-6 years HR/Generalist experience with emphasis on business partnerships, employee advocacy, change activities, HR administration & labor activities required
2 years Management/Leadership experience preferred
Work with the project Business Reference Group to safeguard that the business requirements are captured correctly
Problem solving and provide alternatives
Work with the global stakeholders to ensure issues and problems are timely dealt with and solutions provided
Hand over the deliveries to the GSCBPO when the project is done
Cargo Manager Examples
1
Cargo Manager Job Description
Job Description Example
Our company is hiring for a cargo manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cargo manager
- Structure and implement business and marketing plan to optimize QR revenue and presence in the assigned territory
- Build strong and lasting relationships to key stakeholders within the QR Global Corporate Accounts (GCA) portfolio
- Manage GSA’s in the region based on achievement of clear revenue (and yield) targets for GCA customer accounts
- Initiate and drive development of specific products and/or innovations requested by customers and/or evolving within the industry
- Ensure pricing initiatives are current and following market trends and requirements of the highly competitive environment
- Monitor the quality of service delivery, interface as required with relevant parties to ensure GCA’s receive consistent quality service
- Ensure Process Performance SLA is met as per targets
- Ensure team members individual productivity is met as per targets
- Ensure refresher training of IMDG/CFR49 is conducted half yearly
- Identify high potential team members
Qualifications for cargo manager
- Operations required
- Finance required
- Team Leadership required
- Building strategic relationships required
- Great customer service & communication skills required
- Ability to influence required
2
Cargo Manager Job Description
Job Description Example
Our company is looking to fill the role of cargo manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cargo manager
- Responsible for identifying Process Improvements and implementing the same
- Responsible to take appropriate actions on results of EES
- Responsible for RCA on delays and errors and find permanent solutions to avoid re-occurence
- Be a role model for the team members
- Conduct Weekly Review Meeting
- Monthly Shift Planning
- Timely update of Team members productivity
- Daily update of OPPR board
- Ensure SOP is updated and reviewed and implemented by team
- Ensure BCMS is followed as per governance
Qualifications for cargo manager
- 2 - 4 years logistics required
- Business or related field required
- All persons hired will be required to verify identity and eligibility to work in the United States
- Two years of airline customer service, cargo, or related experience
- One year management, supervisor or lead experience
- Excellent communications skills both written, verbal, and presentation
3
Cargo Manager Job Description
Job Description Example
Our growing company is hiring for a cargo manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for cargo manager
- Timely update of award nominations
- Transition new clients to the operations team and ensure that customer service expectations and KPI’s are met
- Review and manage the complete export and import process including CIEL/AIRLog and ACON productivity and accuracy
- FSL management incl
- Assure that the K+N QSHE, Security, TSA and Operating Systems are followed on all levels of the departments at highest efficiency
- Work with carriers and vendors
- Address improvements and corrections, inform the Management on the relevant corrective / preventive measures
- Work with corporate resources and local management to drive quality and customer satisfaction programs
- Supply periodic reports to Local/Regional Management regarding the status and actions of the departments
- Arrange and participate in local meetings
Qualifications for cargo manager
- Strong computer skills, knowledge of Microsoft Office, and the ability to learn new systems
- Must complete Smart Kargo training and must be proficient in all Smart Kargo procedures and must be able to assist vendor personnel with Smart Kargo concerns and issues
- Ability to make decisions in a fast-paced changing environment
- Strong project management skills and ability to manage competing priorities and deadlines
- Must have the ability to obtain an airport Ramp license
- Requires travel within Hawaii, within the U.S. , and to international locations
4
Cargo Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a cargo manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cargo manager
- Build strong relationships with KN overseas partners
- Establish and maintains productive, close working relationships with all key decision-makers within the assigned customer portfolio
- Working with the Sales Planning department, act as Sales lead in a division-wide strategic account planning process that develops a coherent global Customer Strategy for each assigned account detailing mutual performance objectives, market share and financial targets, strategic initiatives and other sales outcomes for a one to three-year period
- Directs and coordinates the involvement of all related company personnel, including Sales Planning, Marketing, Product, Customer Experience, Sales Support, Contracts, field sales and other functional and regional teams in order to meet Account Plan objectives and customer satisfaction targets
- Act as customer champion by managing the communication flows across the region ensuring currency and relevant awareness of customer needs and expectations, committed performance standards, satisfaction levels, risks and opportunities
- Leads solution development efforts by coordinating the involvement of company personnel and other resources
- In accordance with the QR Cargo Sales policy, drive loyalty and business retention through the application of an extensive sales tool kit, such as customised incentive mechanisms, to maintain and grow the partnership
- Manage a field /Telesales team with the aim to achieve /surpass the targets set
- Generate Agreed Revenue and ensure service delivery as per standards
- Maintain and increase customer base and revenue in Colombo, Develop and manage the field sales /Telesales teams
Qualifications for cargo manager
- Prepare/deliver presentations
- 5+ Years Cargo, warehouse or related operations
- Must be legally authorized to work in Hong Kong / Singapore for any employer without sponsorship
- Finance and P & L required
- 2 years in logistics, operations, business management or related field required
- Develop advanced financial models and conduct analysis using a broad range of quantitative tools and techniques (trend analyses on past financial and operational performance, root cause analyses, analysis of profitability drivers, scenario modelling for future options, unit-cost benchmarking)
5
Cargo Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of cargo manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cargo manager
- Initiate sales improvement plan based on market dynamics driving the sales team to deliver to agreed targets and ensuring a service recovery plan for any contingency
- Implement goal setting programs for sales team and evaluate their performance
- Manage office administration viz., stationery, petty cash ,staff leave records
- Ensure sales and Telesales teams coordinate well for a smooth commercial set up
- Analyze daily sales reports of the team to evaluate market trend and update Cargo Manager on a weekly basis
- Monitor allotment utilization and project quarterly space requirements
- Review the training requirements of team and propose to the Cargo Manager
- Support Cargo reservation team in claim handling process
- Thoroughly examine creditworthiness of our customer base and exercise control on any payment defaults, managing agent productivity and their respective credit limits
- Defining a key-account program and strategy on how to approach top-market players
Qualifications for cargo manager
- Fort Myers, FL 1 vacancy
- Must pass pre-employment Drug Screening AND random drug/alcohol testing
- You must be able to obtain a Secret Clearance
- Please see the "Conditions of Employment" and "Other Information" sections
- Proven project management skills, including Agile principles
- Ability to form strong relationships and build a collaborative environment