Business Delivery Manager Job Description
Business Delivery Manager Duties & Responsibilities
To write an effective business delivery manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business delivery manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Delivery Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Delivery Manager
List any licenses or certifications required by the position: PMP, ITIL, PMI, PROSCI, CPA, CCBA, ERP, AX, SDLC, BRM
Education for Business Delivery Manager
Typically a job would require a certain level of education.
Employers hiring for the business delivery manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Computer Science, Finance, Education, Technology, MBA, Information Systems, Project Management, Business/Administration
Skills for Business Delivery Manager
Desired skills for business delivery manager include:
Desired experience for business delivery manager includes:
Business Delivery Manager Examples
Business Delivery Manager Job Description
- Develop and manage relationships with the Business Unit to help drive their business strategies, ensuring assessment of the Technology impact (and impact on Technology) of such strategies (in conjunction with Business Solution Architect)
- Identify new business opportunities for Technology and advise on how Technology can contribute to Business Unit competitive advantage
- Ensure the Business Unit is aware of the linkage between actions and on-going costs
- Agree an investment profile with the Business Unit that is affordable and consistent with Group operational and strategic targets
- Create and manage a business system plan, which outlines the high level Business area architecture, the core operational systems and presents a life cycle plan for maintenance, enhancement and retirement of major systems components
- Generate an awareness of Business Unit strategies among the Technology Leadership Team and frame implications for Technology
- Oversee the end-to-end delivery of IT services for assigned businesses in accordance with agreed service needs and expectations
- Driving the rhythm of the business - thinking holistically and strategically about key operational rhythms, business processes, procedures and communication, supporting the business and enabling effective business planning and execution
- Be the SPOC for the segment CIO and his/her Executive team, work in close partnership with business stakeholders and technology teams to provide comprehensive digitized & automated solutions
- Design Digitized & Automation solutions for the LOB based upon D&A's standard products and services by using the building blocks from the D&A Shared Utilities to deliver integrated solutions to TS segments
- Minimum of 10 years of direct experience in SAP Business Intelligence environment with SAP ECC, APO, POS systems like Raymark as transactional sources
- Experience in interviewing business users and run workshops, collecting and interpreting requirements, explaining the solution details to business audience
- Experience in following areas - SAP HANA architecture, HANA Modeling, HANA data provisioning, HANA views and SQL Script, SLT, Data Services, Smart Data Access, BI and HANA security (users, roles, privileges)
- Experience with BI reporting tools, ideally Business Objects suite of products and Tableau
- Experience processing large volumes of both structured and unstructured data and integrating Big Data solutions and traditional Data Warehouse
- Working knowledge of Hadoop ecosystem components - Hadoop, Map Reduce, Pig, Hive
Business Delivery Manager Job Description
- Apply Rapid and Agile development and delivery process to deliver minimal viable products on-time and on-budget
- Conduct business analysis and design for new engagements, providing cohesive solutioning from the earliest stages of the project, establish shared service capabilities and manage execution & delivery
- Establish the D&A Delivery Services capability by creating a repeatable delivery process, establishing and managing re-usable services and ensuring "flawless" delivery of services
- Drive the creation of business requirements and SRS documentation
- Oversee value management, SLA's, escalations, benefits management and overall customer management for assigned TS segment
- Work with appropriate D&A Platform Managers to ensure smooth interface with Enterprise Services
- Implement the firm’s risk appetite across the various industries we serve and in all geographic locations covered
- Ensuring that appropriate credit analysis, due diligence, and review of documents for credit decisions in regard to new money and portfolio activities
- Build a self-assessment testing framework to monitor progress, risks, and issues
- Participates in the strategic planning for enhancements to the product content, pricing, packaging and features
- Experience cloud services, virtualization, and or desktop virtualization is a plus
- The candidate will have experience in all phases of formalizing significant commercial relationships with enterprise and public sector accounts
- 3-5 years working in customer or partner facing role presenting and demonstrating technology products
- Previous experience working with global SI, OEM and or service provider organizations
- Knowledge of AGILE & Waterfall development methodologies
- Knowledge of Business Processes supported by TS Segment
Business Delivery Manager Job Description
- Responsible for direct contribution to development of the reference data utility service offering through identification of opportunities to improve the platform offering in order to better serve Custody, Collateral Mgmt and Securities Core Processing
- Will work on a team with Solutions Lead, Functional Consultants, Architects and Developers
- Will lead the financial design process by meeting with CFOs, Financial Managers, and other financial team members to determine business requirements
- Advise client on leading practice in context of process design and configuration pertaining to Financial modules
- Perform gap analysis between ERP functionality and client requirements
- Configure the solution in line with client requirements
- Write functional documentation and corresponding functional specifications
- Communicate functional specs with Developers
- Write test scenarios and perform testing
- Assist customer with data migration
- Knowledge of PEGA, JBPM, DROOLS, FileNet, Kofax, HP Extreme & CMOD technologies
- Expert knowledge of testing and software development practices, methodologies, version control practices and defect management practices
- 10+ years of Underwriting experience required
- Strong understanding of Credit and Treasury Products their inherent risks and available mitigants
- Detail oriented with excellent organizational, communication (written and verbal) and interpersonal skills
- Proficiency in English (preferably mother tongue)
Business Delivery Manager Job Description
- Provide post Go-live stabilisation and optimisation of processes implemented
- Participation in the strategy creation for the Telco in Poland/Baltics
- Execution of the Telco strategy
- Business development for Telco clients in Poland/Baltics
- Establishing strong business relationships with clients in Telco
- Becoming a trusted business advisor to clients' senior management
- Driving the new opportunities from A to Z, sale of the solution and ensure the delivery
- Overseeing one top account relationship in addition to leading the sector and team
- Achieving targeted signings in assigned accounts
- Ensuring Delivery Excellence of engagements
- Knowledge of IT Service Management / Operation and Management of network systems
- Ability to formulate and deliver complex presentations to customer technical groups
- Demonstrated network and related service industry knowledge
- Demonstrated history of strong customer focus in an online B2B environment
- Experience in running A/B tests and weblabs
- Experience in supply chain, logistics, customer delivery programs
Business Delivery Manager Job Description
- Reporting to GBS Poland Leader and GBS CEE COMM Sector Leader
- Work closely with Regional Commercial Manager on bid strategy and provide support for strategic tenders
- Deep dive into big data sets and derive insights which will help develop new marketing programs
- Be on top of the competitive offers and pricing, compare, analyze and make recommendations for new lifecycle programs
- Support the team in marketing program delivery and execution
- Create post-campaign performance reports which will be helpful to guide the team in taking decisions and program development
- Seek new opportunities for internal external partnerships
- Marketing Program execution using Pardot – Lead generation, nurturing and email drip campaigns and other related tools for different vehicles like sms, email, direct mail, radio and TV
- Work closely with Database Management, Sales, Care, Retail, Digital and other internal stakeholders to identify and implement tools required for campaign management
- Liaise with Pricing, Commercial strategy, Brand, Sales and Care channels to identify and deliver objectives and also guide the teams to be on the right track
- Proficient know-how of airline processes
- Strong communication skills, demonstrating an understanding of business drivers such as new business enablement, risk & regulation and the impact on reference data
- Ability to speak to clients, understand and action their requirements and navigate and influence the Strategic Change organisation in order to ensure delivery
- Proven ability to meet deadlines, logically tackle problems and set priorities
- Be a strong partner by building relationships with internal groups such as Sales, Marketing, Tech
- Know Rogers business and the Marketplace