Branch Operations Manager Job Description
Branch Operations Manager Duties & Responsibilities
To write an effective branch operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included branch operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Branch Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Branch Operations Manager
List any licenses or certifications required by the position: NATE
Education for Branch Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the branch operations manager job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Education, Management, Technical, Business/Marketing, Business, Financial Services, Business/Administration, Military, Finance, MBA
Skills for Branch Operations Manager
Desired skills for branch operations manager include:
Desired experience for branch operations manager includes:
Branch Operations Manager Examples
Branch Operations Manager Job Description
- Direct employees in diagnosing commercial HVAC equipment the dismantling, assembling and installing equipment
- Interpret specifications, blueprints and job orders and assign duties to employees
- Study production schedules and estimate labor requirements for completion of job assignments
- Establish and adjust work procedures to meet production schedules
- Enforce safety regulations and implement regular safety training for all employees
- Maintain appropriate inventory of tools, equipment and materials
- Recommend measures to improve production, equipment performance and quality of product
- In depth Knowledge of all aspects of Branch banking & Trade operations
- Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products
- Understanding of RBI & MAS guidelines
- Inter-personal skills, Leadership qualities and ability to act as a team player
- Typically requires a bachelor’s degree with 8+ years of experience in the industry with management experience
- Proficient in all aspects of a branch, including title, escrow, closings, policies
- Must be able to identify department or staff weaknesses and establish training to improve skills
- Need a strong understanding of title industry and be able to work with staff so they understand how to make decisions and/or offer options to overcome any challenges
- Excellent communication skills, both verbal and written organizational skills
Branch Operations Manager Job Description
- Ensure that we operate under strict compliance of OFAC regulations
- Responsibilities include interviewing, hiring and training associates
- All associates have the responsibility for following rules and guidelines set forth in the Company Policies, Procedures and Code of Conduct, moral obligation to look out for the safety and wellbeing of their fellow associates
- Supervise the day to day operational functions of the branch including overseeing teller and customer service duties
- Approve customer and bank transactions within authority limits
- Be knowledgeable about all deposit, business, and consumer loan products
- Collaborate in the hiring, training and retention of staff
- Responsible for growing customer base
- Maintain good public relations with customers and the community
- Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions
- Minimum of five (5) years of experience in processing all mortgage loan types
- Excellent keyboarding skills and proficiency in Word/Excel/Outlook with ability to learn new software applications
- Able to manage stress personally and assist others to manage their work-related stress
- This position requires operation of a PC and viewing information on a PC monitor
- Facilitate regular employee meetings to discuss goals, disseminate company information, discuss operational issues
- Maintain staff schedules to provide adequate coverage at all times
Branch Operations Manager Job Description
- Develops a strategy that outlines the capacity planning requirements, including facilities, equipment, and staff, to meet the current and anticipated growth goals of the company
- Provides clear expectations on metrics and goals to all site associates
- Manages dedicated delivery processes and carrier services
- Ensures safety and security of associates, facility, equipment, and inventory
- Oversee branch operations, address, investigate, resolve and respond to Partner enquiries and disputes that are escalated to the team in a timely and accurate manner
- Providing input and recommendations regarding port space acquisition and for operations carried out therein and achieve operations targets set by Region
- Management and co-ordination of all liner operations in Port Sudan
- Overseeing administrative responsibility of port operations teams
- Manage the container flows and deliver on equipment management targets
- Procuring inland services, negotiating and managing contracts under guidance from Country & Sales Representative, Region and Centre Operations
- Proven success in customer service and in the development of strong customer relationships
- Competence with computers, telephones, 10-key calculator and other office machinery
- High school diploma or GED and a minimum of three years business services experience required with knowledge in banking and branch operations
- Ability to manage a service organization in the fire protection industry
- Ability to coordinate the activities of Service technicians and subcontractors in the completion of service related tasks
- Ability to relate well with customers, vendors, suppliers, and subcontractors to facilitate the completion of required tasks
Branch Operations Manager Job Description
- Manage Operational Cost Estimates by cooperating with the Cluster
- Achieving lowest cost propositions in operations
- Liaise with the various departments to seek constructive, logical and workable solutions
- Cost Management through responsible accounting practices and NOPS accuracy
- Managing health, safety, security & environment tasks
- Port Sudan Branch Management
- Reads, analyzes and interprets written or verbal reports, correspondence or proposals and blueprints
- Assists employees in diagnosing commercial HVAC equipment
- Prepares estimates and proposals
- Requisitions and keeps inventory of tools, equipment and materials
- Will be responsible for controlling costs within prescribed budgets
- May be involved in field activities and encounter the need to climb ladders or be in awkward positions in accomplishing field activities
- At least 7 years’ experience as technician or supervisor in special hazards fire protection position or related field
- At least 3 years’ experience in a supervisory position in a related field
- Be responsible for providing overall strategic and operational leadership to assigned Care Center(s) and satellites (1-3 total sites) generating annual revenue
- Be responsible for business development initiatives and managing all functions necessary to ensure operational, service, and sales methods, strategies, and goals are aligned with company and division business objectives
Branch Operations Manager Job Description
- Directs employees engaged in dismantling, assembling and installing equipment
- Interprets and communicates company policies to employees
- Inspects and monitors work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
- Ensures proper procedures are in place for reporting and managing accidents
- Suggest changes in working conditions and processes to increase efficiency of branch, customer service or work crew
- Initiates or suggests plans to motivate employees to achieve performance goals
- Directly supervises four to ten employees
- Provide support to branch network, ensure smooth operations and excellent service be provided to customers and fulfill their needs
- Member of branch management team, providing financial counseling, including analysis and recommendations, to enhance operations and results
- Participates in the budgeting, business planning projects to enhance operations and results
- Responsible for achieving and maintaining exemplary standards in the care of our clients and our referral sources
- Responsible for recruiting, training, and maintaining qualified, competent office staff
- Responsible for implementing corporate initiatives and team building at the Care Center
- Oversee daily operational functions of Care Center and satellites
- Responsible for the overall quality and depth of the Care Partner pool
- Responsible for the overall service levels we provide to our clients and referral sources