Bank Operations Job Description
Bank Operations Duties & Responsibilities
To write an effective bank operations job description, begin by listing detailed duties, responsibilities and expectations. We have included bank operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Bank Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Bank Operations
List any licenses or certifications required by the position: CAMS, PMP, CIPM, CISA, CRCM
Education for Bank Operations
Typically a job would require a certain level of education.
Employers hiring for the bank operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Business, Accounting, Education, Economics, Management, Business/Administration, MBA, Graduate, Computer Science
Skills for Bank Operations
Desired skills for bank operations include:
Desired experience for bank operations includes:
Bank Operations Examples
Bank Operations Job Description
- Reviews account processing activities in conjunction with items posted via vendor services (newly funded CD rates, customer account maintenance & documentation changes, new account documentation, deposit exceptions, form transmittals for scanning)
- Performs all Customer Service Center functions related to mail received necessary to successfully complete customer requests
- Uses Case Management System to identify accounts that have had documentation sent to customers for completion
- Processes deposit return transactions
- Lead/Manage activities that support business results, revenue growth, client experience & efficiencies in practice
- Assist advisors/BM in servicing clients including preparing financial plans, conduct investment research & complete trades and transactions
- Maintain a robust and auditable governance process to ensure accurate and timely delivery of overall project
- Produce project reporting for Management and Stakeholders
- Co-ordinate the collation of supporting documentation throughout the Project
- Build and maintain strong relationships with Stakeholders
- Good commercial bank operation and risk control knowledge
- Sourcing agent bank documentation requirements and co-ordination, tracking and recording completion
- Co-ordination and tracking of opening new securities and cash accounts at in scope agent banks and adapting securities / cash account linkages, where applicable
- Tracking and reporting of changes to internal JPM infrastructure static data changes
- Support of the project agenda (both ad hoc and strategic) to meet the changing requirements in the industry driving efficiency gains and risk reduction
- Previous experience with Cash Flows
Bank Operations Job Description
- Drive the initiatives forward, provide leadership, direction and focus for business functions and project resources
- Full loan maintenance
- Oversee daily activities of the Document Operations Team (13 Domestic & 3 Manila FTEs)
- Assuming the Management Oversight of the Critical Internal/External Vendors supporting the Customer Assistance Letter Process
- Preform the roles of operational risk coordinator, Business Continuity Plan (BCP) coordinator, General Ledger Account Ownership (GLAO) reconciler, project manager
- Maintain and enhance existing documentation such as process risk maps, standard operation procedures, organization chart, contact lists, BCP documentation
- Participate in user acceptance test for system enhancements
- Comply with regulatory requirements (such as HKMA, MAS, SFC ) and Audit / Risk Management guidelines pertaining to the department’s operations
- Review change request or project request, conduct data gathering interviews and translate business needs into application and software requirements, delivering a detailed Business Requirement or Functional Specification
- Supporting the vendor, B-Source in processing of all client transactions on loans and deposits and payments – both internal and external
- Extensive knowledge of Private Bank operations, current laws and regulations, drive best practices and ensure compliance with laws, regulations, policies and procedures
- Strong people management skills, with ability to build relationships with all types of stakeholders
- Flexible attitude in dealing with multiple tasks
- Accountability and responsibility for own actions
- Understanding of syndicated bank loans
- University or College degree in Finance/Economics
Bank Operations Job Description
- Adopting a high quality culture to minimise error, ensuring quality service levels and high standards are delivered
- Assisting when requested in project initiatives within the Operations department
- Performing document management accurately and efficiently making certain that documents are placed in the correct files and records are updated
- Providing support to Front Office (FO) on client on-boarding and static data amendments
- Assisting with regulatory reporting for Foreign Account Tax Compliance Act (FATCA) classified clients
- Maintaining awareness of regulatory changes within the Business and incorporating accordingly in daily activities – Sanctions, Anti-Money Laundering (AML) etc
- Establishing working practices conforming to the company’s procedures
- Producing monthly Management Information Systems reporting for Senior Management
- Providing work direction to a staff of 5+ colleagues
- Working with our management team to improve processes
- 2 or more years of banking sales, service, fulfillment, fraud, process, and experience
- Understanding of syndicated loans
- Minimum of 6 months of experience with related regulations including Reg CC and UCC, Patriot Act, Reg
- Previous experience in a financial services Operations line or risk management function required
- Good knowledge of Excel macros and Access is an advantage
- 2+ Years of Operational Risk and Control related experience
Bank Operations Job Description
- In-house bank related payment activity and cash flow monitoring
- Contribution to projects impacting the bank accounts of the managed Operating Entities
- Maintain rigorous controls across Global Intercompany processes within DBS CARM activity
- Period-end closing tasks
- Supporting BOC agenda
- Errors can be difficult to detect and resolve and can be of great significance
- Very limited decision making authority
- Problems encountered are complex in nature, requiring analysis of data and weighing the outcomes of a decision
- Co-ordinate the collation of supporting documentation throughout the Project • Build and maintain strong relationships with Stakeholders
- Assists in driving change as a key participant in multiple projects that involve complex business functions, particularly the MMBSI Balance Sheet Committee
- Ability to build relationships with multiple levels of management and staff, including senior and executive management
- Ability to work as a manager on a complex projects
- Ability to work independently and own issues / projects to resolution
- Ability to train, coach, and develop support staff
- Operational insight into the challenges and priorities faced by the firm
- Experience of executing major, multi-disciplinary and multi-national transformation projects
Bank Operations Job Description
- Monitors project progress, identifying risks and issues in the context of continuous processes and new initiatives
- Communicates effectively via multiple channels to project stakeholders at various levels
- Exercises good judgment to mitigate risk that could impact the department or the firm’s reputation
- Achieves subject matter expertise in various forms with regard to key components of assigned initiatives and continuous processes/programs
- Identifies opportunities for process design, re-engineering, simplification and automation
- Develops the ability to influence and provide recommendations in a timely manner
- Identifies and escalates risks and issues in a timely manner
- Analyzes large data sets with the ability to identify trends, commonalities, relationships and anomalies
- Co-ordination and execution of daily operational tasks
- Escalation point for daily operational issues
- Knowledge of how to overcome obstacles
- Ability to motivate and inspire others to change behavior
- Understanding of the FCA CASS UK client money rules
- The focus of the role is to collate and analyze key credit risk management data and participate in analysis, design and implementation of various initiatives in the credit space
- Execute operational controls across the team and lending values maintenance
- Educated to A-Level standard with Maths or Economics, Bachelor’s degree would be beneficial (or equivalent qualification / work experience)