Audio Visual Manager Job Description

Audio Visual Manager Job Description

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Audio visual manager provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of complex networked AV equipment and control systems.

Audio Visual Manager Duties & Responsibilities

To write an effective audio visual manager job description, begin by listing detailed duties, responsibilities and expectations. We have included audio visual manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Participate in design, lead implementation and provide ongoing support of video conference rooms for all FTI sites globally
Interface with key customers to ensure service delivery needs are met
Manage a team with their daily tasks & collaborate with Communication Services management team to ensure quality service is delivered globally
Manage work requests and calendar of events to ensure that all needs are adequately addressed in a timely manner
Coordinate and assist set up & support for meetings for senior executives as requested and ensure that on site that support is provided during these meetings
Provide oversight and coordination with Facilities Management during the construction of new conference rooms incorporating AV functionality
Manage AV service vendors and integrators to ensure project and support is delivered as defined
Provide training and associated materials to all users relating to effective use of the AV technologies including room and desktop systems
Monitor usage and capacity for the video conference infrastructure
Identify and recommend opportunities to improve and enhance audio/video conferencing services to internal and external customers

Audio Visual Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Audio Visual Manager

List any licenses or certifications required by the position: CTS, PMP, ETCP, AVIXA, AV

Education for Audio Visual Manager

Typically a job would require a certain level of education.

Employers hiring for the audio visual manager job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Theatre Arts, Education, Associates, Engineering, Graduate, Computer Science, Technical, Information Technology, Management, Video

Skills for Audio Visual Manager

Desired skills for audio visual manager include:

Audio reinforcement and video projection systems are
Basic telecommunication
Computers in a networked environment
Troubleshooting
Videoconferencing
Operation of AV and lighting equipment used in live productions and conferences
Company’s main client and its operations
Correct maintenance and use of equipment
Establishing personal networks
F&T support and consulting by attending educational workshops

Desired experience for audio visual manager includes:

Generate & publish monthly KPI reports on VC utilization & departmental progress
Document all AV room setups and support processes
Coordinate with other Conference Center services and Facilities Management team to ensure seamless service delivery
Provide consultation and education to all personnel of the firm on presentation technology equipment
The Audiovisual Multimedia Manager will continue to develop skills, knowledge and ability to improve processes and procedures, and keep updated on trends and developments in the industry
Ability to understand MEP, CAD, Visio and construction drawings

Audio Visual Manager Examples

1

Audio Visual Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of audio visual manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for audio visual manager
  • Must be available to travel, as required to support remote offices (US and international)
  • Reports to the MS Sector Enterprise Services PMO (IT Operations Director)
  • Manages A/V employees supporting the MS Sector (currently 6 employees)
  • Provide consistent and standard AV services across the sector
  • Accountable for AV technology design, maintenance and operation
  • Supports sector business and operations – responsive and agile
  • Interfaces with the ES&CSO enterprise collaboration team for standards, lessons learned, new technology
  • Tightly aligned with ES&CSO executive support services
  • Responsible for maintaining and designing of A/V equipment for optimal use for all MS conference rooms and auditoriums (including installation of equipment, planning for tech refreshes)
  • Responsible for running all Webcast live events
Qualifications for audio visual manager
  • At least 3 years of audio visual management and project management experience in Corporate Real Estate and Facilities
  • Propose performance levels for new solutions and platforms
  • Successful completion of a full course of study in an accredited college or university leading to a master's or higher degree in Computer Science or a related field
  • Supports all large meetings to ensure venue is prepared/tested for all A/V equipment and technology
  • University graduate of hospitality management or electrical/ mechanical engineering
  • Practical experience as Assistant Manager - Audio Visual gained from a 5-star hotel minimum of 2 years
2

Audio Visual Manager Job Description

Job Description Example
Our growing company is looking to fill the role of audio visual manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for audio visual manager
  • Ensures all events requiring audio/visual needs are accounted for such as live racing, banquets and other events
  • Responsible for inventory of audio/visual equipment and to ensure it is in good operating condition including responsibility to ensure preventative maintenance is done on all necessary equipment
  • Work with the Entertainment Manager to program all concerts and events held in each of the venue’s entertainment spaces
  • Ability to be contacted via telephone for questions, emergencies
  • Tasked with the setup and running of a virtual meetings on the WebEx and Livestream platforms start to finish
  • Responsible for the post-production aspect of any recorded event, including video editing and posting the file to a media server for distribution to the client
  • Point of contact to operate and integrate A/V
  • Set up break down, move, connect
  • Primary customer support day to day
  • Works with Catering and Sales Managers to insure proper meeting and event setup for guests
Qualifications for audio visual manager
  • Minimum 5 years of audio/visual operations (engineering, live production, audio/visual systems, ) experience required
  • Excellent leadership, customer service, communication, and organizational skills required
  • Walking long distances multiple times a day
  • Minimum three (3+) plus years of related project management experience managing small to large audio visual projects within a hotel
  • Demonstrated knowledge of audio visual systems and equipment
  • Minimum of a High School diploma, BS/BA in preferred
3

Audio Visual Manager Job Description

Job Description Example
Our growing company is looking for an audio visual manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for audio visual manager
  • Oversees the design and installation of all audio visual networks
  • Oversees the design and installation of all audio visual setups
  • Monitors performance and utilization of systems
  • Responsible for implementation of new software packages and upgrades to existing packages
  • Works with management to develop plans, forecasts, and budgets for the department
  • Responsible for managing and training the audio visual staff
  • Interacts with vendors regarding hardware and software purchases, upgrades and maintenance and training or other relevant issues
  • Prioritizes projects and resources for services, installation and support
  • Collaborates with Director to develop standards for technology
  • Works with management staff on special event and entertainment needs and planning
Qualifications for audio visual manager
  • Effective leadership abilities and customer satisfaction focus
  • Knowledge and management experience in an audio visual, theatrical, industrial, hotel or entertainment environment
  • Virtual event creation, content management, web-casting
  • Post production work
  • Minimum five (5) years’ experience in a show production environment
  • Experience (minimum 2 years) performing project coordination, project management and business requirement gathering
4

Audio Visual Manager Job Description

Job Description Example
Our growing company is looking to fill the role of audio visual manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for audio visual manager
  • Provide end-user support and training for 20+ conference rooms and distance classrooms
  • Maintain 100,000+ square feet of AV and communication equipment and technology worth $1.1 million in office space covering 5 buildings across campus
  • Maintain classroom recordings, software/hardware Codecs, room automation, audio engineering, hosted multi-call unit aggregators, digital signage displays, and Bluejeans, Adobe Connect, WebEx, GoToMeeting, Skype
  • Stay up to date on state of the art facilities design, technology options, and implementation logistics in order to increase end-user satisfaction for 30+ AV/distance education courses
  • Together with your team, maintain evening and weekend coverage as needed, cover 7000 distance meetings/year, and on average 20 special events per month
  • Manage department activities to provide service stability, availability, and completion of customer AV requests
  • Develop, document and maintain efficient, effective and adaptable product/service delivery processes
  • To coordinate & schedule AV projects from requests/installations to coordinate & schedule equipment installs
  • They will also perform quality checks on all Audio visual vendor work and maintain AV documentation (as-built drawings)
  • They will need to follow and govern technology room policies & procedures come up solutions for challenging AV installs in all real estate
Qualifications for audio visual manager
  • Strong Business Writing and MS Office suite experience required
  • Ability to understand the design of basic audio, lighting, video and rigging systems
  • Working knowledge of Microsoft Office applications, including Visio and Project
  • Must have experience managing activities of multiple people across multiple departments
  • Proficient with computers and various software
  • Must be self-motivated, a self-starter with strong interpersonal skills
5

Audio Visual Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of audio visual manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for audio visual manager
  • They will also handle and process paperwork required for financial approval and track vendor invoices ( RFP requests, Needs analysis, Executive briefings)
  • Direct a team of audio visual coordinators in providing quality service
  • Manage budgets and manage and control the quality of processes and services
  • Meet with clients to discuss service requirements and specifications
  • Work closely with the Centre for Teaching and Learning and Facilities Management to guide the development of standard designs for new classroom, seminar, and library and meeting room spaces
  • Establish the strategic direction of the Audio Visual services and ensure continuous improvement of related policies, processes and metrics
  • Lead the selection of external service providers bidding on AV projects and manage external service providers acquired to support the audio visual projects and on-going support
  • Plan and organize the use of personnel in response to new projects initiated by clients or Facilities Management
  • Ensure 3rd level support tasks and ticketing queue are managed efficiently and escalated issues are resolved or escalated to vendors for resolution
  • Ensure highest quality of services to the university community
Qualifications for audio visual manager
  • Ability to effectively manage production workflow live control room production environment
  • Experience with all aspects of a unified communications architecture including VoIP, email, web and audio conferencing, and collaboration tools
  • Responsible for managing technology design integrity with high levels of complexity from implementation to operational turn-over, and/or may have broad scale accountability for those processes that support initiatives
  • Possess superior sales and customer service ability
  • Possess superior communication, presentation and time management skills
  • Technical background an asset

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