Assistant Housekeeper Job Description
Assistant Housekeeper Duties & Responsibilities
To write an effective assistant housekeeper job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant housekeeper job description templates that you can modify and use.
Sample responsibilities for this position include:
Assistant Housekeeper Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Assistant Housekeeper
Typically a job would require a certain level of education.
Employers hiring for the assistant housekeeper job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hospitality, Business/Administration, Hotel and Restaurant Management, Education, Hotel Management, Administration, Management, Hospitality Management, Business/Management, Graduate
Skills for Assistant Housekeeper
Desired skills for assistant housekeeper include:
Desired experience for assistant housekeeper includes:
Assistant Housekeeper Examples
Assistant Housekeeper Job Description
- Screens job applicants, hires new employees, and recommends promotions, transfers, or dismissals
- Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports
- Handle associate payroll
- Complete associate evaluation
- To be acting Executive Housekeeper when Executive Housekeeper is off the property for a period of time
- Inspect all public areas daily
- Personally supervises the cleaning of VIP rooms and when completed informs Executive Housekeeper for inspection
- Make schedule for the department weekly
- Manages and coordinates all departmental team members in their various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners
- Hires, supervises, disciplines and conducts training of all staff under the direction of the housekeeping department and performs administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, Investigates accidents and initiates accident reports recommending appropriate corrective action
- Must be able to work a flexible shift including weekends and holidays
- Must have the ability to work PM Shift
- Team spirit • Attention to detail and quality and guest-oriented
- University / College degree / certification in a related discipline an asset
- Ability to inspect rooms and count inventory
- Ability to clean and perform housekeeping duties in a lodging facility
Assistant Housekeeper Job Description
- Ability to manage Department Financials, Checkbooks, Inventory, Forecasting and Budgeting
- To inspect all hotel areas to ensure both the cleanliness and comfort of the hotels guests are maintained and that all standard amenities and touches are provided in rooms and public areas
- To establish and maintain the highest standards of cleanliness on all rooms and public areas in line with ABC training and brand standards
- To monitor and coach Housekeeping Team leaders in all training aspects within the department supporting their role when required including any training they may need
- Monitor and maintain departmental standards through daily spot checks of hotel guest bed rooms and public areas
- Ensure performance management of the Housekeeping team is carried out in line with hotel policy and procedures and that adequate succession planning is in place
- To ensure scores and guest satisfaction scores in Housekeeping are on target dealing with guest complaints and correspondence
- Support function to Executive Housekeeper in terms of financial reporting of the housekeeping department
- Work closely with the Engineering department on a daily and monthly basis to assist with the planning of the preventative maintenance programme and ensure that our bedrooms are being maintained in the best possible and most efficient way
- Collaborate with other departments in the hotel in particular with the front office team ensuring efficient turnaround of rooms and minimal guest defects
- Knowledge abilities in other languages would be beneficial
- Heavy lifting of materials up to 10lbs may be required
- Participate in ongoing recognition programs e.g Thanks a Latte vouchers, $10-$150 recognition vouchers, departmental outings, social activities and annual team party
- Hospitality education background
- Minimum 1-year experience in the same position
- Familiar with OPERA system
Assistant Housekeeper Job Description
- Taking effective actions to achieve cleanliness and upkeep of the entire hotel
- Assist with performance management and development of all housekeeping team
- Ensure efficient and smooth working sequences, in order to keep Associates satisfied and that the quality standards are achieved
- Ensure professional and efficient communication between all rooms and guest area related departments
- To supervise the day-to-day operation of the department to ensure service standards are followed
- To assist with preventative maintenance programs while working with the Engineering team
- To address guest concerns and react quickly
- To manage the departmental budget in a fiscally responsible manner
- To ensure effective communication, including coaching and performance management
- Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed
- Read and understand instructions, safety rules, Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech
- Determine time, place, and sequence of operations or action to be taken on
- Two (2) years housekeeping experience in a commercial environment in a supervisory capacity, two (2) years line level experience in all aspects of the Housekeeping Department
- Diploma in Hotel Management or related field preferred
- Good leadership with strong interpersonal skills and the ability to train and develop team members
- Diploma in Hotel Management in any related field or minimum SPM qualification
Assistant Housekeeper Job Description
- Assist Purchase department in selecting suppliers for items related to Housekeeping
- Plan, control and supervise Horticultural activities
- Approval of the Functional Manual of the department
- Recommend recruitment of new personnel
- Daily inspection of public areas and rooms
- Daily briefing of Supervisors/ Executives
- Immediately attending to guest requests
- Inspect rooms and public areas VIP rooms prior to arrival to ensure standards are maintained
- Screen and interview applicants and communicate hiring decisions to the Department Head and the Human Resources Department by completing the correct forms
- Prepare work schedules vacation schedules whilst being fair to all Employees to ensure efficient manning levels are maintained during operation
- Due to work pass restriction, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered
- Diploma in Hotel Management or equivalent
- Must have a good command in English language of both written and spoken English
- Able to lead and motivate the team
- Minimum 3 years experience in Housekeeping Department, preferably in a similar capacity and international hotel experience will be an advantage
- Excellent command of spoken & written English and Cantonese
Assistant Housekeeper Job Description
- Assisting all personal needs and requests of client
- Looking after family pets
- Tending to ambiance of home (pressing sheets/duvet cover, maintaining clean and orderly living space)
- Running errands for client along with anyother specific request
- General assistance to clients needs
- Tending to property with respect to clients personal space
- Must be knowledge and respectful of clients home items and furnishings
- Supervise and oversee day-to-day Housekeeping operations including guest rooms and public areas, laundry operations
- Assists the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with policies, standards and guidelines establised by the Hotel
- Assists Executive Housekeeper in directing the work activities of housekeeping staff
- Quality driven, customer and business results oriented
- Works to prevent injuries and accidents
- Friendly,enthusiastic and energetic with customers, co-workers, managers, and visitors.Promote and project a positive company image
- Regular, inperson attendance at designated company site is required to ensure necessaryteamwork, personal interaction, and supervision
- Clean floors daily throughout the school by sweeping, mopping, scrubbing or vacuuming
- Wash and clean school equipment, furniture, fixtures, and walls