Assistant Executive Housekeeper Job Description
Assistant Executive Housekeeper Duties & Responsibilities
To write an effective assistant executive housekeeper job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant executive housekeeper job description templates that you can modify and use.
Sample responsibilities for this position include:
Assistant Executive Housekeeper Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Assistant Executive Housekeeper
Typically a job would require a certain level of education.
Employers hiring for the assistant executive housekeeper job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hospitality, Business/Administration, Hotel and Restaurant Management, Education, Administration, Hotel Management, Management, Business/Management, Hospitality Management, General Education
Skills for Assistant Executive Housekeeper
Desired skills for assistant executive housekeeper include:
Desired experience for assistant executive housekeeper includes:
Assistant Executive Housekeeper Examples
Assistant Executive Housekeeper Job Description
- Under the direction of the Director Housekeeper, operates the divisions under his or her control in the most efficient manner possible through effective application and enforcement of company policies, the use of methods described in standard operating procedures and the use of sound management principals
- Constantly seek newer methods, techniques, equipment and materials which will improve the overall operation of the divisions and which will provide a more efficient operation at a reduced cost
- Execute plans, actions and standard operating procedures for the operation and administration of assigned divisions
- Execute a training program within the assigned divisions which will enable positions of increased responsibility to be filled from within the department
- Oversee the cleanliness of guest rooms, public areas and associated facilities assigned to the housekeeping department
- Coordinate with departments in the hotel/casino to guarantee minimum disruption in the overall operation of the hotel
- Perform the duties of an emergency response team member
- Housekeeping Floor Supervisors
- Oversee Housekeeping staff and functions of Housekeeping as directed by the Executive Housekeeper
- Enforce policies and procedures to maintain Q/A standards at or above passing
- Carry out preventive maintenance to ensure facilities provided are in good condition to meet our guest expectations
- Diploma in Hospitality desirable
- Applicants must be able to read, write and fluently speak the English Language.Bilingual in English and in Spanish is preferred
- Must also be able clean guest rooms in emergencies, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
- Excellent Salary and Benefits packages commensurate with previous experience
- Bilingual in Cantonese is a plus
Assistant Executive Housekeeper Job Description
- Verification of supplies consignments
- Maintain ongoing training of Housekeeping personnel
- Counsel Housekeeping personnel for career development under the direction of the Executive Housekeeper
- Ensure the satisfaction of all guests by implementing and maintaining proper Guest/Owner relations programs
- Maintain benchmarks as established for Bluegreen Comment Cards, RCI and II customer service index
- Prepare daily work schedule for Housekeeping staff
- Associates in this position may be required to assist in other departments as needed
- Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules
- Ability to lead, direct and inspire team members to reach goals and objectives of department and HGVC
- Knowledge of and ability to adhere to all departmental policies, procedures, safety standards including OSHA and blood borne pathogen and grooming standards
- Previous experience leading a large group with motivation and excitement
- Minimum 2 years management experience in Housekeeping operations and/or in similar position
- Minimum two years’ experience in Hotel establishment positions is required
- Six months experience in budgeting, financial forecasting, or reporting is required
- College degree in a hospitality related industry preferred
- Knowledge of Daylight, SMS and TimeSaver software programs is valued
Assistant Executive Housekeeper Job Description
- Reviews daily assignments of housekeeping inspectors and room attendants
- Assumes responsibilities of Executive Housekeeper on that persons days off
- Promotes open communications between area supervisors and their personnel
- Works closely with all Inspectors in their areas to insure established standards and procedures are met
- Recommends commendations, promotions and disciplinary action of employees to the Executive Housekeeper
- Ensures that accurate and timely information on room status is communicated to the housekeeping office and front desk and that proper documentation is maintained
- Is familiar with the paper work and information flow of the department
- May perform work as a housekeeper, inspector or houseman, understands and is able to train employees on all roles within the department
- Keeps Executive Housekeeper and management informed of any problems
- Inspects rooms daily for maintenance and cleanliness issues
- Bachelor’s degree in Hospitality, Business Management, related field, or equivalent work experience
- Secondary education completed with some technical or certification training preferred
- The incumbent should possess business leadership
- Good written and spoken Bahasa and English
- Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent
- Good guest oriented and service minded
Assistant Executive Housekeeper Job Description
- Inspects the inspectors work for quality
- Assist in managing the day-to-day activities of the housekeeping department
- Plans the work for the housekeeping department and distributes assignments accordingly
- Approves all supply requisitions, such as those for spreads and bathroom rugs
- Responsible for cleanliness, orderliness and appearance of the entire Hotel
- Ensure that rooms are made as per company standard
- Prepare Annual Housekeeping Budget
- Organize inventories with Accounts and General Store for linen, uniform and fixed assets
- Pay particular attention while organizing pest eradication activities
- Develop and implement Housekeeping systems and procedures
- Hotel Management qualification, preferred
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form
- Advance in Opera
- 3 years of demonstrated professional development in key leadership roles with top tier international hospitality organizations, managing large full service luxury or resort operations
- Diploma in Hospitality Management
- Schedule routine inspections of all guest rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, are clean and in good repair to meet guest satisfaction
Assistant Executive Housekeeper Job Description
- Assist in the selection and ordering of cleaning supplies and equipment
- Inform the Engineering Department about rooms for spring cleaning repairs and maintenance work to the Engineering Department and maintain a room history record
- Train Employees and evaluate performance throughout the year by using a variety of methods and coach poor performers as required by providing feedback and guidance to ensure standards are followed
- Conduct Room Linen inventory and report discards of linen, towels, blankets and all other worn out items
- Recommend new items to be purchased to the Department Head in preparation of the Annual Departmental FF&E and Operating Budgets
- Solve problems effectively through the use of up to date product knowledge and creative problem solving techniques
- Overseeing and directing inspection procedures to ensure continuous high levels of cleanliness and detail are being maintained
- Overseeing and directing general cleaning procedures to ensure the housekeeping staff’s compliance with expected standards for cleanliness and detail
- Personally monitoring and inspecting public areas and guestrooms for cleanliness
- On a random basis each day take corrective action as needed
- Opera or similar property management software experience
- Minimum 5 years of customer service experience, among which at least 1 year at a similar position with an international 5 star hotel
- Pleasant and cheerful
- Willing to serve and pleasant customers with heart
- Able to speak and write English and Mandarin fluently
- High level of initiative, attention to detail and problem solving ability