Applications Analyst Job Description
Applications Analyst Duties & Responsibilities
To write an effective applications analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included applications analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Applications Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Applications Analyst
List any licenses or certifications required by the position: ITIL, EHR, PMP, EPIC, SQL, II, IAT, LT, RT, MA
Education for Applications Analyst
Typically a job would require a certain level of education.
Employers hiring for the applications analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Technical, Management, Computer Programming, Design, Communication, Computer, Business, Engineering
Skills for Applications Analyst
Desired skills for applications analyst include:
Desired experience for applications analyst includes:
Applications Analyst Examples
Applications Analyst Job Description
- Growth, learning, and innovation is encouraged
- Must be a self-starter, mature, effective listener, problem solver, adaptable and thorough
- Understanding of general IVR best practices
- Conversational knowledge of corporate network technologies and underlying infrastructure
- Meet with the requestor(s) and obtain the business requirements for requests and projects
- To maintain an ongoing relationship with a selected group of customers to document and deliver their BI requests
- To participate in the setting of the technical direction and a solutions related to the request or project
- Is responsible for mentoring, guiding and assisting other team members in solutions
- Formulates and defines system scope and objectives for large complex projects
- Creates procedures to solve complex problems considering application architecture, business requirements, system limitations and form of desired results
- Experience in JAVA, .NET
- Experience with the use and capabilities of Enterprise scheduling/workflow software
- Strong sense of ownership - Feeling of personal accountability for all areas directly or indirectly supporting the business/service area for which they are responsible
- Communication – Should be able to clearly communicate ideas in technical or business terms with senior business leadership, leadership outside the LOB (internal or external), their peers across IT, their team
- Has a strong sense of self and purpose
- Experience working with various messaging protocols used in financial services like SWIFT, FIX
Applications Analyst Job Description
- PathNet – Micro
- Needs to be proficient in the Anatomical Pathology Module of Cerner, other experience with Cerner PathNet a plus
- REQUIRE's a CLS
- Document CP&S current state(CPPE)
- Support documentation for Governance/Risk/Compliance/Applications/&Infrastructure
- Work directly with VP and C-level executives and project/program managers
- Consult with business functional team members to create clear, concise procedure documents and process flows
- Proofread, edit, review and format standardized templates and in some cases create templates to be used for documenting process flows
- Configuring alerts to be sent internally and externally to merchants
- Responsible for delivering new tools as they are required
- Minimum of 4 years of hands-on experience in SFDC technology (Advanced administration – CRM/PRM)
- Minimum 1 year related experience, securities industry experience preferred
- Significant experience in having analyzed and architected business process workflow activities for customer in either horizontal or vertical business applications
- Detailed knowledge in technology with specific background in general IT applications and infrastructure effective methodology for driving workflow in key business applications/processes
- Manage local and remote resources
- Commitment to hard work
Applications Analyst Job Description
- Continually assess, document, and analyze client gains in efficiency and effectiveness
- Provide decision support and have ownership of customer information analysis, ad hoc reporting and business success measurement
- Mentor and train team members in CX capabilities, constraints and alternative solutions
- Root cause analysis, management communication and client relationship management in partnership with Infrastructure
- Analyse and identify causes of configuration errors
- Implement fixes and workarounds
- Proactively investigate and implement ways of reducing issue numbers
- Learn quickly the Orion Software products and to be able to logically resolve reported problems
- Review allocated client issues to identify the need for Service Releases
- Serve as a primary contact that the client can call to obtain a status update or escalate an issue
- Experience providing services under a Service Level Agreement (SLA) will be an asset
- Proven track record of service delivery on large, complex applications
- Knowledge of message-based technologies such as MQ a plus
- 3+ years of experience in application support or development teams
- Strong, proficient Excel skills
- Comfortable in managing work priorities and project deliverables for implementation, enhancements, problem resolution and upgrades working with many involved parties (business users, IT, software vendors, outsourcing partners )
Applications Analyst Job Description
- Lead small and medium sized projects following the project management standards in the company
- Write manuals for operational procedures and exception handling
- Prepare reports and presentations for senior management and key stakeholders regarding the state of operations
- Work collaboratively with clients to determine information and data requirements
- Provide guidance to customers on the way to maximize return on investment for their applications
- Work with internal teams to develop business decisions
- Demonstrate service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized
- Mentor lower-level professionals in use of tools, techniques, and analysis skills
- Gather requirements for assessment, rationalization and sunset activities
- Exciting opportunity to be a part of our Epic Willow Team!
- Fluency in English and a European language is desirable
- Minimum of four (4) + years experience in Information Technology or Bachelor’s degree in Computer Science, Information Technology required
- Three 3+ years experience with the design, installation configuration and support of Product Lifecycle Management
- Three years of functional business experience in Product Lifecycle Management
- 5+ years of experience in a production/support environment with functional experience in change management and incident management
- Apply the methodology of total contact ownership in every interaction
Applications Analyst Job Description
- Producing and maintaining accurate published documentation
- Delivering requests within defined timescales or providing timely escalation where delivery is not possible
- Quality of signed off application changes and developments in accordance with Structured UAT
- Displaying the ability to work unsupervised
- Adhering to defined processes, policies and controls
- Accurately producing reporting / MI on demand and within agreed timescales
- Share knowledge and information with Service Desk team members
- Completion of all relevant training courses as appropriate by all Employees
- Ensuring that calls are answered and dealt with to comply with agreed SLA’s
- Customer service satisfaction levels
- Take lead in learning tools and processes and promotes effective use of technology to solve business problems
- Event Coordination - 3+ years
- Call Center Support - 3+ years
- EWFM (Workforce Management) - 2+ years
- Basic knowledge of networking technology, load balancing and global DNS
- Ability to work a flex schedule, On-Call after hour support will be required