Analyst, Training Job Description
Analyst, Training Duties & Responsibilities
To write an effective analyst, training job description, begin by listing detailed duties, responsibilities and expectations. We have included analyst, training job description templates that you can modify and use.
Sample responsibilities for this position include:
Analyst, Training Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Analyst, Training
List any licenses or certifications required by the position: ITIL, NEC, APICS, CMF, ATD, LMS, PMP, DCSE, MSCE, MOE
Education for Analyst, Training
Typically a job would require a certain level of education.
Employers hiring for the analyst, training job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Science, Design, Technical, Engineering, Business/Administration, Human Resources, Computer Science, Teaching
Skills for Analyst, Training
Desired skills for analyst, training include:
Desired experience for analyst, training includes:
Analyst, Training Examples
Analyst, Training Job Description
- Design, and revise the compliance annual certification
- Analysis of new rule filings or other developments, determinations of relevance, and needed training
- Create and deliver training material in multiple formats such as written, electronic or in person to individuals, groups, or the firm and utilize multiple training development tools
- Work independently or with other members of Compliance and/or various members of other departments, to coordinate the drafting, creating new and updating of new material as required by industry developments or changes in the firm’s business practices
- Work with several business units including retail and institutional Compliance to determine training contents and priorities of training
- Translate meeting discussion notes into an internal communication or a comprehensive training material
- Maintain various training databases and performs annual reconciliation of databases to ensure information integrity
- Work with course development team to develop and update training and training materials
- Assists in preparing and conducting technical training classes at any of Oakwood's locations
- Administer written and practical assessments under general direction
- Participate in and provide recommendations for business processes, communications, stakeholder management, and other change management tasks
- A successful candidate must have 4+ years of experience
- Experience using automated methods to create communication and training materials, to include status updates, newsletters, lesson plans, handouts, and other status reporting
- Experience editing and reviewing project documentation such as, meeting minutes, presentations, reports
- Experience facilitating meetings and/or training sessions
- Developed and implemented training materials and training options such as instructor-led, hands-on, and web-based training
Analyst, Training Job Description
- Assisting in the development of curricula and media for formal USMC schools
- Assisting in the development and/or use of assessment methodologies, tools, and processes to validate the effectiveness
- F curricula and training programs/plans
- Assisting in technical support for training programs/plans
- Assisting in training instruction
- Assisting in program operations, management, and external communications
- Assisting in strategic planning
- Assisting in policy, technical, and analytical reviews
- Assisting in research, design, and production of documentation and materials
- Curricula and Media Support for USMC Schools
- Assisting with the periodic assessment of employee knowledge and comprehension of compliance/risk topics
- Tracking metrics regarding attendance and use of trainings
- Coordinating with internal parties including Quality Assurance, Corporate AML, and business line representatives to ensure training is appropriately designed to address knowledge gaps
- Highly motivated, optimistic and self-managed
- Knowledge of AML/BSA/OFAC rules and regulations
- Knowledge of Wholesale Banking products and services
Analyst, Training Job Description
- Monitor and track the progress of trainees
- Collaborate with team members to design and implement reporting solutions
- Generate organizational data requirements by working with internal and external team members to identify data elements and prepare detailed specifications, data maps, , for data collection, cleaning, and preparation
- Pull required training data using manual, automated and manual-automatic hybrid processes
- Maintain the T&D Tableau reporting server infrastructure, including permissions roles and requests, shared data sources, metadata, and uptime considerations
- Communicates quality scores and trends to the management team
- Supports escalated calls by providing consultation on policies and procedures or accepting call
- May serve as a facilitator for new hire training and refresher training courses
- Assist in maintaining reference information to be posted on CVCOL (checklists, videos)
- Evaluate course results and outcomes
- 3-5 years of experience as a business analyst or project manager in a software or technology company
- Place of performance is the office (no flexibility about working from home)
- Able to apply critical thinking to gather, aggregate, and analyze data, and present results to senior level clients and internal leadership
- Ability to work independently effective team member across multiple departments
- Minimum 2 years as a people manager
- A Bachelor’s degree in relevant field and up to 2 years of related experience
Analyst, Training Job Description
- Partners with the Integrated Learning & Performance (ILP) teams to deliver learning programs and solutions that can address emerging business problems with a particular focus on reducing time to performance for new hire agents and to increase the agility of tenured agents to work across call center functions
- Developing and maintaining the Joint Doctrine Campaign Plan
- Managing Campaign Plan milestones to promote an even and efficient workflow for the AOs, and the broader Joint Doctrine Development Community (JDDC)
- Maintaining and setting up computers and audio/video equipment in support of JWGs
- Providing monthly and quarterly reports on the status of joint publications under development
- Identifying customer priorities for SAIC editorial work, and transmitting those priorities to the editors
- Prepare and present functional in briefs and out briefs
- Responsible for leading all training coordination activities related to MGPO Finance, Epic Revenue Cycle, and Dragon 360
- Serves as a primary facilitator to the Training & Quality Team, conducting train-the- trainer sessions
- Conducts various needs assessments, recommending process changes and training opportunities
- Mastery of the MS Office suite is required
- One-Three years relevant experience
- Knowledge of VBA, Microsoft Power BI, SQL, and/or Alteryx a plus
- Strong interpersonal skill and ability to communicate financial results to operational field
- Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project
- Bachelors degree from an accredited institution or four years experience in lieu of degree, plus ten (10) years or more of related experience
Analyst, Training Job Description
- Will be the link between the client and their customers
- Will be interacting with customers on a daily basis working with the business side training them on the client software
- Must present yourself in a professional manor
- Support and train customers in the use of Client applications
- Visit customers at various sites in Texas and other states in the US
- Responsible for giving presentations to customers regarding client Software
- Prepare support documentation with the help of Microsoft Visio, Word, PowerPoint and Excel
- You will offer support when customers request services and software changes via clients ticketing system
- Analyze and troubleshoot issues in the software and will work closely with the incident and support teams to resolve problems.Must have an analytical mind
- Update the daily support tasks via clients ticketing system
- Must represent Southern Style and be a team player
- Self-motivation and initiative required
- 2+ years related experience in a customer-focused environment, with experience in training delivery, and operations
- 3+ years in a contact center environment
- Demonstrated ability to handle multiple projects and expectations at one time, collaborating with management on priority
- Demonstrated excellent communication (email, facilitate web and phone meetings) and time management skills