Alternative Investment Services Job Description
Alternative Investment Services Duties & Responsibilities
To write an effective alternative investment services job description, begin by listing detailed duties, responsibilities and expectations. We have included alternative investment services job description templates that you can modify and use.
Sample responsibilities for this position include:
Alternative Investment Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Alternative Investment Services
List any licenses or certifications required by the position: CFA, CPA
Education for Alternative Investment Services
Typically a job would require a certain level of education.
Employers hiring for the alternative investment services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Accounting, Business, Finance, Communication, Leadership, MBA, Management, Financial Services, Education, Economics
Skills for Alternative Investment Services
Desired skills for alternative investment services include:
Desired experience for alternative investment services includes:
Alternative Investment Services Examples
Alternative Investment Services Job Description
- Perform account and contact maintenances and quality control
- A high-level of responsiveness to incoming email and phone inquiries from clients and internal parties
- Identify and implement ways to improve and streamline the current processes / deliverables
- Provide consultative guidance and in-depth knowledge to internal and external clients regarding alternative investment products’ functionality and operations
- Proactively maintain client relationships in order to generate connectivity between sales teams and fund operations to promote a positive client experience
- Participate in strategic, client focused conversations with internal sales and federation teams and external fund administrators
- Escalate any sensitive issues and/or unusual requests to relevant internal parties
- Participate in internal trainings
- A high-level of responsiveness to incoming phone and inquiries from clients and internal parties regarding alternative investment products’ functionality and operations
- Understand and articulate the tax reporting structure of alternative investment products
- At least 1-3 years of relevant client service experience (preferably within the finance industry)
- Broad understanding of the mid to back office Asset Management business
- Strong team management skills and experience working with global teams
- Opportunity to participate in process improvement programmes (Lean, Six Sigma, Kaizen)
- Identify and implement solutions to enhance the client experience
- Identify and implement solutions to improve team efficiency
Alternative Investment Services Job Description
- Reviewing and approving fund expense budgets
- Accounting functions including control and updating the general ledger, appropriate review and reconciliation
- Calculate market to market (MTM) for all open positions and posting to respective reporting platforms
- S/He has or can quickly develop an acumen for the global capital markets industry
- S/He demonstrates an understanding of end-to-end operation flows
- S/He will assist in the most complex conduct moderately complex analysis of client requirements, learning to understand issues and risks, identify factors of potential roadblocks and escalate as applicable
- Coordinate regular phone and face-to-face meetings with the providers
- Assist with responding to corporate initiatives, including regulatory requirements that impact service providers reporting
- Support and execute systems implementations / data migrations
- Implementation of tactical improvements
- 2-5 years of relevant experience (preferably within the finance industry)
- CPA or partnership tax background preferred
- Fund Query Management
- Oversight for Fund of Hedge Fund pricing levels and quality
- Work together with Internal Hubs to achieve 100% timeliness and accuracy
- A minimum of three years of experience in the investment management industry
Alternative Investment Services Job Description
- Support the identification of risk areas and the closure of remediation plans
- Coach and support the development of junior staff
- Contribute to the production of MIS/KPIs for the department
- Work closely with colleagues in our global teams and on a cross-functional basis as required
- Drive excellence in the documentation of processes and procedures
- Work closely with other teams/departments to ensure the timely and effective delivery of services and to meet business objectives
- Performs other duties as assigned by team management
- Monitoring the work flow in the team, ensuring that resources are appropriately allocated to the requirements of the business, and escalating any concerns to management
- Review & approval of necessary documentation related to correction & exception processing
- Overseeing the quality and productivity of work performed by the team, continually pursuing opportunities to proactively improve efficiency and effectiveness
- Bachelor or Master's Degree in Finance or Accounting or Professional Qualification
- 6+ years of experience in Financial Services including at least 2 years of supervisory experience within an investor services environment
- AGILE Development Methodology Experience a plus
- Work together with Client and Client Service Teams to ensure all outstanding issues are resolved
- Management Error process output and Service Level Agreements
- Manage and review periodic Client and Internal MIS
Alternative Investment Services Job Description
- Preparing or reviewing monthly performance reports for investment management and clients using valuations from underlying investments, cash balances, and derivatives valuations
- Executing timely and accurate alternative investment purchase requests received from clients and investment advisers
- Maintaining and following-up on open order purchase log
- Networking with personnel internally and externally to resolve issues, gaining needed information and influencing outcomes
- Delivering unparalleled value and outstanding service to our clients in order to build and maintain client loyalty
- Review new accounts change requests assigned by QC Assistant Manager and update the QC Documentation database with exceptions as applicable
- Review KYC for completeness and quality of content
- Review and clear pending exceptions in a timely manner
- Managing full sales process for active tenders including client interaction, operational model solution, RFP process, commercial/financial modelling, legal negotiations, risk, governance (BAC, Risk Committees, Deal Council ) and presenting both internally and to clients/prospects
- Actively monitoring critical portfolio solutions and hedge fund investment and investor activity for multiple portfolios and custodian banks
- Experience using spreadsheet and database personal computer applications
- Extensive management experience to include matrixed and remote management, especially dealing with various work cuturesis essential
- Proven experience of successsfully managing multi-function departments
- Extensive experience of dealing with large and institutional global clients
- Project management skills and goal orientation
- Extensive experience within operational functions
Alternative Investment Services Job Description
- Serve as a contact for a portfolio of clients and their investors
- Review and drive the transactional workflow including maker/checker activities for investor transactions and resolve any outstanding documentation, including KYC/AML documents
- Understanding and articulating the tax reporting structure of alternative investment products
- Analyzing and problem solving, both independently and within the team
- Monitoring and escalating service issues to ensure high quality service to clients
- Supervising team members performing the various responsibilities noted below
- Provide SME support and representation for all bank remediation, change projects and client reporting
- Support regulatory and control initiatives regarding contract management and any associated data requirements
- Support Relationship Management, Client Services and Prime Custody
- Provide regular KPI and MIS to board level, and support senior staff in their decision making by providing timely and informed expert opinion on account status and issues
- Detailed understanding of global regulatory frameworks
- Experience of securities servicing/alternative service delivery - preferred
- 4+ years related experience including at least 1 year in alternative investment accounting, business applications testing, analysis and modeling with good knowledge of business systems preferred
- Maintain the books and records of fund entities, special purpose vehicles and carry plans
- Prepare financial reporting and all supporting documentation at the fund and investor levels
- Review fund level financial statements, footnotes, investor-level capital account statements and fund related activity