Airport Supervisor Job Description
Airport Supervisor Duties & Responsibilities
To write an effective airport supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included airport supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Airport Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Airport Supervisor
List any licenses or certifications required by the position: IATA, GED, OSHA, CFR
Education for Airport Supervisor
Typically a job would require a certain level of education.
Employers hiring for the airport supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Aviation, Aviation Management, Technical, Business/Administration, Associates, General Education, Science, Management, Public Administration
Skills for Airport Supervisor
Desired skills for airport supervisor include:
Desired experience for airport supervisor includes:
Airport Supervisor Examples
Airport Supervisor Job Description
- Develops and publishes compliance communications in coordination with Safety Team
- Ensures appropriate monthly staffing authorization to cost effectively meet customer needs
- Supervises and Provides station subject matter expertise in outsourced lines of service including Cabin Appearance, Janitorial, Cargo, Fueling, Lobby Services, Unaccompanied Minor, Wheelchair, Security, Skycap, Bussing and any additional outsourced services as directed
- Supervises the administration of vendor operational performance and adherence with United and governmental requirement
- Performs local reconciliation process and makes sure it’s in compliance and administered for proper payment of invoices in accordance with contract elements
- Participates in development and implementation of procedures designed to reduce costs or improve service quality provided by service partners
- Tracks vendor performance within station and responsible for communicating to station leadership and Vendor Planning
- Communicates regarding station specific and system driven changes including, but not limited to, flight schedules, seasonal planning, volume forecasts, SOP updates
- Participates in regularly scheduled performance reviews with suppliers to review performance against goals and Service Level Agreements
- Responsible for reviewing customer and reliability metrics, setting locally required goals and developing a foundation for ensuring operational success
- Electrical, HVAC Universal License, or Plumbing License STRONGLY preferred
- Preference for 5+ years’ experience in the area of airport maintenance services, HVAC, electrical or plumbing
- Understanding of PLC Control systems a plus
- Minimum two (2) years management experience, managing a minimum of 5 people
- Minimum five (5) years technical experience
- Knowledge of managing a maintenance program using CMMS (Maximo knowledge is a plus)
Airport Supervisor Job Description
- Responsible for ensuring suppliers are complaint with all mandatory training requirements
- Improve the quality and consistency of worker's compensation claim handling practices
- Coordinate the daily cost control activities to control each claim from day one and ensure that activities within their control are being performed
- Coordinate the effective flow of claims information to all levels of management
- Provide the overall coordination to the IAH team managing worker's compensation claims and managing employees assigned to transitional duty
- Analyze & provide monthly occupational injury statistics
- Manage accuracy of AO’s OSHA logs
- Reasonable Accommodations Program (RAP)
- Insulin Depend Program (IDD)
- Participate on the Injury Review Board
- Willingness to work nights
- Must possess a valid Alabama Drivers License
- Ability to organize work and set priorities
- 2 years in a leadership role in the industry preferred
- High School Diploma or GED equivalent, with a preference for higher education and/or specialized training/certifications
- 5+ years experience in the area of airport maintenance services is preferred
Airport Supervisor Job Description
- Developing and updating station budget and forecast, completing financial month end close, completing and explaining variances to plan and forecast
- Accurate, timely payment of Airport Operations invoices
- Ensure timely ordering and receipt of all office and passenger supplies for IAH AO
- Responsible for document management including ticket stock, customs forms, document bags and general declarations
- Reviews daily Station Sales Report, TLR’s, ETC’s and oversales
- Ensure station is in compliance with Internal Audit requirements for cash management, contracts, invoice payment
- Motivates a team of management and administrative co-workers by providing work tools, training and feedback to enhance their customer service and technical skills
- Develops, leverages and implements best practices processes and technology to improve service to internal customers and enhance productivity
- Ensuring that all collections of waste and recycling take place & that the working area is clean & tidy at all times
- Ensuring compliance with health and safety, PPE and other relevant company policies & procedures
- Familiarity with airport equipment (baggage handling, boarding bridges, PC Air, 400 Hz, ground support equipment) maintenance a plus
- Forward thinking and Lean/Continuous Improvement understanding a plus
- Experience working in Airport Operations, including Customer Service and Ramp preferred
- Familiarization with Operations in at least two different airport locations required
- Two years management experience with major passenger, cargo, regional carrier or military or similar preferred
- Ability to successfully work without direct supervision, in various time zones on various shifts required
Airport Supervisor Job Description
- Maintain good relationships between the service team, concessionaires & all Luton Airport staff
- Assist in resolving all complaints and problems
- Develop the skills of the workforce
- Assist in management and control of sickness and absence levels & also holidays, whilst being responsible for taking improvement / remedial action
- Identify, preplan and manage the execution and decision points of all planeside activities including baggage processes, customer boarding, fueling, catering, tech ops, and general aircraft servicing for all flights within established reliability goals
- Identify and communicate operational updates for key departures/arrivals STAR, Priority, MST Critical, red zone
- Provide leadership in support of the Operational Managers in overseeing operational performance
- Supervision and oversight of staff and work efforts
- Planning and coordinating work activities of staff and projects
- Oversee landscaping and grounds
- Dangerous goods, aircraft loading, jet-bridge operation, de-icing skills preferred
- 3 years of airline operational experience in a hub environment preferred
- Previous experience working in a union environment preferred
- Experience supervising Union personnel required
- Minimum of two years of experience in Airport Operations or related background
- Experience in project management initiatives and working cross divisionally
Airport Supervisor Job Description
- Performance of corrective maintenance
- Performance of preventive maintenance
- Maintenance and repair of buildings, new construction
- Special projects or programs
- Budget monitoring and recommendations
- Development of maintenance programs
- Safety and training as it relates to assigned staff
- Evaluating staff performance and making recommendations for hiring
- Provide remote support for other UGE functions as needed
- Willingness and ability to work beyond scheduled times due to irregular operations and/or business need
- Previous experience in a leadership role such as a team lead, service director or supervisor position
- Empathetic listening skills coupled with innate curiosity
- Ability to positively engage frontline and clerical co-workers required
- Understanding of AMS (Absence Management System)
- Understanding of EPS (Employee Performance System)
- Understanding IAM Grievance Process