Unified Communications Engineer Cover Letter

In response to your job posting for unified communications engineer, I am including this letter and my resume for your review.

In the previous role, I was responsible for tier 3 support for iOS and Air Watch issues, as well as real time communications services in CUCM, along with Expressway –C and –E virtual machines.

Please consider my experience and qualifications for this position:

• Protocols - SIP, H.323, H.320, SCCP, RTP, IPSEC, EIGRP, OSPF, BGP
• Audio/Video design and integration experience
• US Central Command and/or Service component experience
• Deep Knowledge engineering/supporting IP telephony
• Deep Knowledge engineering/supporting PBX\Call Manager, Session Management, and Call Routing
• Deep Knowledge engineering/supporting SIP trunking solutions
• Engineering/Operations support of WebEx and Audio Conferencing
• Deep understanding and expertise with Global Dial Plans

Please consider me for the unified communications engineer opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for expert level consultation/recommendations to IT department and organizational leadership on for IT Strategic planning relating to Telecommunication initiatives.

Please consider my experience and qualifications for this position:

• Working knowledge of access network issues that impact VoIP performance their measurement and analysis
• Can relate to individuals at all levels in an organization
• Conversant with TCP/IP, SIP, H323 and PSTN concepts and protocols
• Interop gateways (H323, SIP)
• Knowledge of A/V integrated systems for office and/or medical environments
• Experience with Microsoft IIS and SMTP services
• Exposure to large scale Exchange and Lync networks across domestic and international sites
• Experience with supporting and troubleshooting VoIP / PBX systems

I am excited to be applying for the position of unified communications engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for on-net calling between Emerson sites globally, SIP gateway breakout, SIP URI calling and Expressway Support for Jabber.

My experience is an excellent fit for the list of requirements in this job:

• Deep knowledge of Cisco Voice Gateways
• Deep knowledge of Communications Protocols (G.711, G.729, SIP, H.323)
• Demonstrated experience engineering and supporting Unified Communications solutions
• Deep Knowledge of Cisco Telepresence Server and Video Conferencing
• Deep Knowledge of Cisco Telepresence Management System
• Deep Knowledge of Cisco Expressway technologies
• Deep Knowledge of Jabber Voice
• Deep Knowledge of Cisco Jabber Instant Message & Precense cloud based services

I submit this application to express my sincere interest in the unified communications engineer position.

In the previous role, I was responsible for call center client, Fax Over IP, basic phone system or video training as needed.

Please consider my experience and qualifications for this position:

• Microsoft Lync / Skype for Business (any version)
• Understanding voice gateways, session boarder controllers
• Able to explain Lync server ports and protocols
• Understand SIP protocol and be able to analyze and explain SIP traces
• Avaya Certified Implementation Specialist (ACIS), Avaya Certified Solutions Specialist (ACSS), or higher level Avaya certification
• Avaya Certifications Implementation Specialist (ACIS) preferred
• Experience with End user training preferred
• Working knowledge and experience with design and support of telecommunications infrastructure and its associated software, including VoIP, SIP, call accounting software, voice mail, IVR, IM and stand-alone video and integrated conferencing

Please consider me for the unified communications engineer opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for technical guidance regarding technology and proposed upgrades to equipment and conducts technical feasibility studies to benefit Abbott.

Please consider my experience and qualifications for this position:

• Experience with supporting and troubleshooting Conferencing Systems (Video, Web, Audio)
• Excellent working knowledge of Microsoft communication and companion products
• Has a well-developed documentation and project management skill set
• Voice/Video/Telephony certification
• Proficiency with troubleshooting AV/VC problems that flow through load balancers such as BigIP F5, CheckPoint firewalls and Cisco networking equipment
• Drive projects and be a representative for the global AV/VC team for local support
• SIP, H.323, Telephony Routing Translations skills
• Telephony Routing Translations skills