Unified Communications Cover Letter

In response to your job posting for unified communications, I am including this letter and my resume for your review.

In my previous role, I was responsible for technical support on all aspects of the Core UC infrastructure – Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUCN), Cisco Telepresence Management (TMS & TMSXE), Cisco Session Management Edition (SME), Conductor, Expressways, ESX Hosts, MCU’s, Uplinx Provisioning to ensure optimum performance and reliability.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Voice circuits, including SIP, TDM
• Defines and enforces practice-specific delivery methodology, templates and tools
• Provides technical review and approval for all services estimates, proposals, statement of works, and RFPs
• Provides oversight and QA for each project within the practice
• Assists with technical escalation from Consulting Services Managers
• Assists Consulting Services Managers in technical vetting of full time employees and contractors
• Assists Practice Leader in build out of technical development plans for consultants
• Supports the Practice Leader in business development and sales engineering

In response to your job posting for unified communications, I am including this letter and my resume for your review.

In the previous role, I was responsible for support for existing teleconferencing solutions and evaluates and recommends new teleconferencing solutions which are capable of integrating with our Skype For Business service offering.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Cisco CUBE deployment and troubleshooting
• Experience in creating repeatable, reliable, scalable network architectures, with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
• Working knowledge of networking features and protocols such as H323, SIP, MGCP, SCCP, QoS, spanning tree, ARP, CDP, OSPF, BGP, VTP, Etherchannel, 802.1Q trunking, HSRP, multicast, 802.11, IPsec, RADIUS/TACACS+, SNMP, and MPLS
• Experience with network management tools such as SNMP, TACACS+/RADIUS, Wireshark/Ethereal, WinPcap, Cacti/MRTG, Netflow, RANCID
• Worked for a multinational corporation with outsourced IT support model
• Demonstrated expert level experience with Cisco Unified Communications Manager (CUCM), Cisco Unified Border Element (CUBE), CUCM IM & Presence Manager, Cisco Unity Messaging
• Knowledge in Avaya Communication Manager, Definity & Audix systems
• Expert level experience configuring and supporting Cisco Unity and Unity Connection 9.x + messaging platforms and supporting client applications such as Jabber

I submit this application to express my sincere interest in the unified communications position.

In my previous role, I was responsible for recommendations and implement changes to the Unified Communications network monitoring software; identify enhancement opportunities to improve system availability and overall performance.

Please consider my qualifications and experience:

• Coordinates with Practice Architects from other practices to continually improve our delivery methodology and share best practices and lessons learned
• Manages Unified Communications services pipeline for a defined territory
• Develops repeatable packaged offerings, including tools for pre-sales and delivery
• Collaborates with Marketing to develop and launch new offerings
• Strong technical background in Infrastructure services, with a strong background in network infrastructure security technologies
• Advanced knowledge of IP-based services including SIP & IP Telephony
• Strong knowledge of fiber and copper infrastructure and technology
• Experience with Broadsoft products

In response to your job posting for unified communications, I am including this letter and my resume for your review.

In the previous role, I was responsible for planning and Forecasting functions, including working with the Build team to design and deploy new UC applications and features in response to customer needs.

My experience is an excellent fit for the list of requirements in this job:

• Troubleshoot all aspects of the Cisco Voice and Data network
• Mobility solutions (ActiveSync, BlackBerry Enterprise Server, Good Mobile, Afaria, BoxTone)
• Leading globally service deliver for Unified Communications services for MDLZ globally which comprise of IM (Lync), Voice, Video, Web conferencing e.t.c
• A person with strong knowledge of LAN/WAN devices and protocols such as switches, routers, servers, Session Border Controllers, DHCP, QoS, MPLS, DNS, TCP/IP, VoiP
• Capable of working in a disciplined environment, making controlled changes within complex configurations
• Knowledge of web services such as IIS, Apache, Tomcat
• Is comfortable presenting to audiences
• Process driven and

Please consider me for the unified communications opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for strategic direction and lead in the planning, research, design, development and implementation of existing and new voice communications services; including multi-year technology roadmaps and integration to address present and future needs.

My experience is an excellent fit for the list of requirements in this job:

• Expert level knowledge of routing protocols for voice such as IPSEC, DSCP/QOS, SIP, with strong proficiency with BGP, MPLS, and OSPF
• Strong understanding of Vmware vCenter ESXi and Cisco Unified Computing Systems (UCS) data center virtualization implementations is preferred
• Builds and maintains Unified Communications (UC) roadmap
• Perform network maintenance and system upgrades including
• Proven experience in Layer 2 and Layer 3 technologies (OTV, PFR, EIGRP, BGP, OSPF, Spanning Tree)
• Proven Experience in MPLS Wide Area Connectivity , Wireless, Access-Control, Policy Based Routing
• Experience in designing, implementing, and maintaining complex VoIP call control, call routing and applications and services
• Prior or current In-depth hands-on knowledge and demonstrable technical experience in designing and implementing routing protocols, Quality of Service, and Session Initiation Protocol (SIP) Gateways