Training Support Specialist Cover Letter

In response to your job posting for training support specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for first line support of audio/visual equipment by working with power tools, latters, lifts, and other similar equipment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proficiency in MS Office applications such as Word, Excel, PowerPoint, SharePoint
• Experience with VistA, RPMS and CHCS highly desirable
• Experience with end-user support of software applications
• Experience training end users or deployment services
• Demonstrated experience in large scale stakeholder management and coordination
• Able to work after-hours, on-call, and overtime to support after-hours coverage for emergency situations
• Completion of 12 months of training and support experience
• Consistently maintains an average of 4.3 on training evaluations

I submit this application to express my sincere interest in the training support specialist position.

In the previous role, I was responsible for high quality, low cost medical education to the first responder agencies of the communities we serve.

My experience is an excellent fit for the list of requirements in this job:

• Experience with electronic health records, health care data, Microsoft Office
• Strong documentation skills, effective problem solving skills, self-direction/initiative, and a commitment to customer service and customer satisfaction
• Knowledge of healthcare clinical systems
• Excellent analytical and problem solving skills to determine best use of system and accuracy of data
• Expert PC skills and use of Microsoft Office Suite
• Experience in the Commercial Vehicle industry strongly preferred
• Demonstrated skills in training, technical support and problem resolution
• Comfortable delivering software application training and other related business practices

I would like to submit my application for the training support specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical support and troubleshoot issues for participants (WebEx, audio/visual equipment, teleconferencing phone, VOIP, internet connection, Skype for Business).

Please consider my experience and qualifications for this position:

• Knowledge of learning management systems and web delivery tools
• Have a familiarity with law firms, or intense professional services environments
• Comfortable and knowledgeable with technology
• Proficient with MS Word, PowerPoint, and Excel to enable individual to create varied documents, instructional materials and spreadsheets
• Knowledgeable in and experienced in Training Aids, Devices, Simulators and Simulations (TADSS) for both system and non-system
• Experience with DME or health care industries preferred
• Exceptional interpersonal communication including public speaking in a training or coaching environment
• Familiarity with HTML, CSS, and content management systems

In response to your job posting for training support specialist, I am including this letter and my resume for your review.

In the previous role, I was responsible for technical support and guidance on physical IT assets (audio/visual equipment, copiers, printers, etc.) and escalate as needed;.

Please consider my experience and qualifications for this position:

• Effective written and verbal communication for client facing, documentation, correspondence and face to face training
• Strong conflict resolution skills, combined with exceptional patience and empathy
• Familiarity with the Ontario Accessibility Act and WCAG 2.0 standards is helpful
• Establish productive working relationships with all levels within the organization
• Dental experience, both clinical and technical is preferred
• Prefer dental product knowledge and skills with software and devices for Dental Imaging, Digital X-ray, CAD (Computer-aided Design), CAM (Computer-aided Manufacturing)
• Basic technical knowledge and skills with Windows, computers, networking, basic application licensing, and software
• Strong presentation and client education skills

I submit this application to express my sincere interest in the training support specialist position.

In the previous role, I was responsible for high quality, reasonably priced medical education to the first responder agencies of the communities we serve.

Please consider my qualifications and experience:

• Willingness to explore and learn new technology
• Proficient in Microsoft and Survey applications
• Developed and facilitated virtual and onsite training
• Utilization of Virtual Learning Platforms
• A basic knowledge and recent experience with various anti-virus software, personal firewall or a similar anti-virus suite
• A basic understanding server architecture would be an advantage
• Work with IT and operations teams to implement pay rules
• Test pay rules for accuracy (user acceptance testing)