Tour Leader Cover Letter

I am excited to be applying for the position of tour leader. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for written reports in cases of any incidents/accidents or complaints from customers related service delivery and ensure that corrective action is taken in liaison with the Transport Officer.

My experience is an excellent fit for the list of requirements in this job:

• Able to legally work in South East Asia
• Able to travel across South East Asia
• Legally able to work in the Southern Cone
• Able to travel across the Southern Cone
• Proactive in identifying system issues and executing process improvements
• Driven and motivated by a fast-paced environment and have a willingness to learn and be challenged
• Strong numeracy skills, comfortable dealing with mathematical problems
• An understanding of and commitment to customer service

I would like to submit my application for the tour leader opening. Please accept this letter and the attached resume.

Previously, I was responsible for phone/e-mail support to clients, private clients groups, and internal support areas on internet banking related issues.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Support and contribute to the monthly WildWest newsletter, From the Horse’s Mouth
• Support and contribute to all WildWest FUNdraising initiatives for Planeterra
• Assist in any on the ground research for potential Planeterra projects
• In co-operation with CEO Manager - address CEO and passenger issues that arise, work with Yoda’s and the Operations Manager to solve operations related issues
• Assist with critical incident management as needed
• Look for and execute improvements to the Wildwest process and procedures
• Exceptional customer service and communication skills • Strong office administration and organizational skills
• Problem solving abilities- solution oriented

Please consider me for the tour leader opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for monitoring and reporting of the work’s progress so that appropriate corrective actions can be taken when the work’s performance deviates from the plan.

Please consider my experience and qualifications for this position:

• Experience as a CEO, driver and/or guide in Africa is desirable
• Previous travel experience and a passion for the region/industry and people
• Highly developed communication skills (verbal and written) with strong administration and organisational skill
• Strong customer service focus with solid teamwork abilities
• Sound computer skills with excellent knowledge of Excel and Polaris
• Knowledge of the Middle East tourism market, product and operations
• Advanced Arabic and English language skills, both written and oral
• Legally able to work and live in Egypt

I would like to submit my application for the tour leader opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for assistance and coordination to our recruiting team when they are on campus by acting as a host for the team to show them around, recommend hotels, restaurants, introduce them to campus organization leaders or professors, etc.

Please consider my qualifications and experience:

• Ensure timely submission of all aspects of tours in Polaris, checking and supervising money request dailies, cash flow, post trip e-mails and general trip expenses
• Working with CEOs to ensure they take responsibility of their own trips expenses and documents
• Assist in CEO rostering and schedules
• Assist CEO Manager in CEO engagement
• Coordinate and assist in ground support for logistical issues during trips and on trip emergencies
• Contribute to special projects developing manuals and other CEO resources
• Assist in CEO profile updates, CEO Info database and Trip Notes updates, the maintenance and development of CEO resources
• Coordinate with North America reservations and Ops Coordinators for late bookings, vendor issues, campground reservations and other on the road issues

I am excited to be applying for the position of tour leader. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for insight into new technologies that can be leveraged to improve the quality and efficiency of software delivery.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Class B License with passenger endorsement (training available)
• Experience on an Operations Emergency phone during peak busy season highly beneficial
• Extensive knowledge of Western European tourist destinations
• Spanish language skills are essential, French language skills are desirable
• Knowledge of the European tourism market, product and operations
• Detailed knowledge of Icelandic tour leaders, drivers, operations, optional excursions extremely advantageous
• Be able to meet and lead tours departing from Tarrytown, NY
• Exhibit initiative and understanding in handling customer service issues