Ticket Seller Cover Letter

Please consider me for the ticket seller opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for day of game customer service via phone and face-to-face at various ticket services windows on game and non-baseball event days.

Please consider my qualifications and experience:

• Motivated and goal-oriented to reach or exceed sales milestones
• Genuine enthusiasm for community involvement within the sports and entertainment world
• Prior ticket selling/customer service experience preferred
• Handle financial transactions rapidly and accurately in a fast-paced environment
• Demonstrate exceptional skills in customer relations, communications and problem solving
• Basic knowledge of typing and computers
• May require extended periods of standing and walking
• Computerized ticketing experience preferred, particularly the Tickets.com operating system

I am excited to be applying for the position of ticket seller. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for accurate information to guests relative to events being held in the building including dates, times, ticket prices, discounts, restrictions, seating options, event descriptions and general information about the facility.

Please consider my experience and qualifications for this position:

• Previous customer service experience, especially in person retail sales
• Prior experience in customer service or sales is a preferred
• Basic knowledge of baseball
• Interested career path in sports, fundraising, or community relations fields
• Prior sales and/or customer service experience, cash handling experience is preferred
• Proficiency using computers is essential
• Ticket Sales, both over the phone and walk-up
• Understand or able to learn basic computer skills

I submit this application to express my sincere interest in the ticket seller position.

Previously, I was responsible for exceptional customer service and resolves complex customer service complaints regarding ticket sales, event details, priority seating and other issues.

Please consider my qualifications and experience:

• Previous experience and training in customer service, retail sales, cash handling or banking, very desirable
• Exceptional communication, interpersonal and organizational skills with focus of delivering exceptional customer service
• Demonstrate a strong work ethic with an innate sense of urgency and tenacity
• Team oriented attitude, relationship building, professional demeanor and clean appearance
• Available to work a variety of shifts including days, evenings, weekends, and holidays
• Successfully pass a pre-employment screening including background check
• Fluently bi-lingual in English and Spanish is preferred
• Experience handling and balancing cash

I would like to submit my application for the ticket seller opening. Please accept this letter and the attached resume.

Previously, I was responsible for a heavy phone presence and maintain the highest level of customer service with season ticket holders, students, alumni, faculty/staff, and general public.

My experience is an excellent fit for the list of requirements in this job:

• Possess strong verbal and organization skills
• Consistently honors work commitments and arrives to work on time
• Experience with Pro Venue system also preferred, but not necessary
• Skill in guest relations, cash handling, multi-task environment, attention to detail
• Outgoing, attentive and communicate in a professional manner
• Experience with Tickets.com software is preferred
• Experience with directly accepting payments from customers is preferred
• Games are scheduled on days, nights, weekends and holidays

Please consider me for the ticket seller opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for ticket sales counts, reports and ticket sales projections to the Director of Ticket Operations.

Please consider my experience and qualifications for this position:

• Excellent customer service skills and commitment
• Excellent skills in communications and problem solving
• Willing and able to set a great example for other staff
• Able to accurately and efficiently deal with large quantities of cash and other payment methods
• Exemplify a strong commitment and willingness to provide excellent customer service
• Previous experience working in events and knowledge of the music industry preferred
• Previous experience working on a venue ticketing platform preferred
• Available to work all/majority of Penguins home games (preseason, regular season, playoffs), working a flexible schedule including evenings, weekends, and certain holidays