Ticket Agent Cover Letter

I would like to submit my application for the ticket agent opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for a high level of customer service to donors and fans; facilitate the purchase of season tickets, single game tickets, group tickets, parking and donations via our phone, email and online platforms as well as in-person at the box office.

Please consider my qualifications and experience:

• Thorough and current knowledge of Sabre
• Competent proficiency on MS Office products including Excel and Outlook
• General knowledge of world geography
• Knowledge of MS Office, Outlook and strong PC skills
• Minimum High School Level or equivalent with proficiency in Geography and Mathematics
• Have completed Intermediate courses in Reservations/Ticketing
• Ticket sales or customer service experience preferred
• Able to work with computers

I submit this application to express my sincere interest in the ticket agent position.

Previously, I was responsible for support to finance department with respect to weekly sales file uploads, accounts receivable maintenance, credit\debit and gift card reporting issues.

My experience is an excellent fit for the list of requirements in this job:

• Assist with coverage of front desk
• Assist walk-up Guests
• Outbound Service Calls to Guests
• Types and formats documents, presentations, and spreadsheets in Microsoft applications
• Assist with ticket mailings and posting of daily mail
• Assist with the implementation and coordination of event weekend preparation (Box Office, Outpost, & Ticket prep)
• Assist with Walk-up Will Call Event Weekend
• Assist with Box Office Operations Event Weekend

Please consider me for the ticket agent opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for a heavy phone presence and maintain the highest level of customer service with season ticket holders, students, alumni, faculty/staff, and the general public.

Please consider my qualifications and experience:

• Has a minimum of oneyear experience in Travel Centers, Reservation or Passenger Service
• Demonstrates good working knowledge of Sabre
• Excellent customer service and interpersoanl skills
• Demonstrates above average qualities of leadership, initiative and judgement
• Knowledge of trariff, ticketing, AAdvantage and groups preferred
• Clean and professional demeanor
• Proficient with MS Excel, Windows, and Word
• Familiarity in automated office systems, including PCs and Microsoft Office software

I am excited to be applying for the position of ticket agent. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for a heavy phone presence and maintains the highest level of customer service with season ticket holders, students, alumni, faculty/staff, and general public.

Please consider my experience and qualifications for this position:

• Will commit to working specific peak season periods and holidays
• Weight Lifted – 25 lbs
• Sitting Frequency - Frequent
• Quick and efficient have strong communication skills to handle guests questions as they relate to tickets and other mountain operations
• Proficient in Microsoft Programs (Excel, Word, Power Point, Photoshop, Illustrator)
• Individual will be trained on Fan Tracker Ticketing System
• Assists with the day to day activities of the Ticket Department
• Answers, screens and refers telephone calls, assists guests as needed

I submit this application to express my sincere interest in the ticket agent position.

In the previous role, I was responsible for a great welcome experience and constant attention from the first point of contact until guest is introduced to the sales representative.

Please consider my qualifications and experience:

• Assist with Event Weekend Stock Reconciliation
• Requires some nights/weekends
• Knowledge of tariff, ticketing, Advantage and groups preferred
• Studying Sales, Sports Management, or Sport Administration preferred
• Work during peak season periods, including holidays and weekends
• Thorough and current knowledge of Sabre GDS
• Competent proficiency on MS Office products including Excel, Word and Outlook
• Detailed knowledge of world geography including global rivers & oceans