Tech Analyst Cover Letter

I submit this application to express my sincere interest in the tech analyst position.

Previously, I was responsible for technical support to business area management and staff for personal computer systems software, hardware and network connectivity; including Microsoft product solutions, active directory, Ethernet topology, TCPIP, mobile devices, wireless/router configurations, etc.

My experience is an excellent fit for the list of requirements in this job:

• Previous TOC or second level helpdesk experience preferred
• Intermediate knowledge of networking, enterprise hardware, operating systems and databases
• Some experience in application development and scripting using VBScript, PowerShell, and SQL
• Strong verbal and written communication skills for outage conference call coordination
• Strong teamwork and attention to detail
• Experience developing web/mobile applications
• Experience with application development methodologies and tools including a thorough understanding of the development life cycle and "best practices"
• Team-based environment

I submit this application to express my sincere interest in the tech analyst position.

In my previous role, I was responsible for support including set up, configuration and procurement as needed for Hardware and Accessories – Printer support, laptops, PC, Thin Client, Mobile Devices.

My experience is an excellent fit for the list of requirements in this job:

• Use, and become the go-to person for setting up or solving problems with these
• Make significant design and technology decisions in projects
• Developing/altering programs, web applications, web services and components
• Both for external clients and in-house projects
• User interfaces, web pages, graphics, multimedia and/or other GUIs
• Managing databases, verifying data integrity and providing SQL administration
• Developing automated tools for networking and reporting
• Integrating applications and establishing connectivity between systems

Please consider me for the tech analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for iT operational support (Tier 1 and 2) for all IT services largely based on Unix (AIX and Linux), and Microsoft Windows.

Please consider my qualifications and experience:

• Knowledge and understanding of SDLC/Agile process, code control, build and deployment, authentication methods or protocols, cloud computing
• Passion for IT – This is the #1!!!!
• Basic knowledge of IT – printers, phones, desktop
• Strong Communication skills – Professional and well spoken, confident in their knowledge and confident they can pick up new skills
• Strong Documentation Skills – Need someone who can track and clearly document their resolution process, create templates where necessary, re-utilize their efforts on similar support requests in the future
• Experience working with large datasets used in the execution of email and/or direct mail campaigns
• Excellent problem-solving skills within a rapidly changing environment
• Accelerated excel skills

I submit this application to express my sincere interest in the tech analyst position.

Previously, I was responsible for hands-on support of production workstations and laptops, both Apple, Linux and Windows, mobile devices, remote connectivity tools, computer related accessories/peripherals and MFP devices.

Please consider my experience and qualifications for this position:

• Physical Scrum artifact and Agile ALM tool exposure (Version One, Rally, Mingle, JIRA, Team Foundation Server, etc)
• Financial Services experience (preferably in consumer or business banking or deposit account product areas)
• Engaging & supporting offshore delivery teams
• Core deposit account & customer data systems, including transaction posting, reconciliation, & exception handling
• Rally (CA Agile Center) tool knowledge
• Business product or service “stewardship” experience
• Minimum 1.5 rating
• Knowledge of the project lifecycle as it pertains to SDLC

In response to your job posting for tech analyst, I am including this letter and my resume for your review.

Previously, I was responsible for deep subject matter expertise on the entire Surface portfolio (Surface Hub, Studio, Book, Laptop, and future devices), Surface accessories, 3rd party accessories and Microsoft Windows operating systems in mobile scenarios and how these all come together to solve enterprise mobility needs across security, management, productivity and apps.

Please consider my qualifications and experience:

• Custom development and available alternatives
• Mentoring and assisting more junior team members in all tasks
• Provide and validate estimates of effort
• Input to coding standards and perform code reviews
• Participating on project meetings, coordinating requirements, schedules and tasks
• Priorities throughout development life cycle, determining methodologies and tools
• Testing the software and making sure deliverables are on time and in high quality
• Troubleshooting development and production problems across multiple