Spa Receptionist Cover Letter

I submit this application to express my sincere interest in the spa receptionist position.

Previously, I was responsible for guests with a thorough and knowledgeable spa service – adhering to all Sisley protocols and treatment guidelines.

Please consider my qualifications and experience:

• Requires reading, writing and oral proficiency in the English language, additional language prefereably arabic is an advantage
• Knowledge of a third language preferable
• Proficiency in Microsoft Office software, Opera, SPA Soft
• Be able to push rolling bins that weigh in excess of 100 pounds
• Previous experience working in a luxury-oriented facility is preferred
• Knowledge of Microsoft applications and Spa Soft systems preferred
• Spa booking system – Spa-soft, Premier Spa or similar would be desirable but not essential
• Knowledge and experience of Elemis and/ or La Therapie treatments

I would like to submit my application for the spa receptionist opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for reservation procedures using spa software or a manual reservation system.

Please consider my qualifications and experience:

• Enjoys crafting best-fit solutions for guests
• Communicate effectively with all Spa clients one-on-one and via telephone
• Greet client/hotel guests warmly and effusively and address client/hotel guests by name
• Book Spa appointments making effective use of therapist’s time and Spa productivity
• Open/close Spa POS/computer system
• Guide (& when time permits escort) Spa clients to locker room and explain the use of the lockers and facilities
• Conduct guided tours of Spa and Health Club explaining all facets of the facilities
• Ensure that the retail area/cabinets are neatly stocked and that the desk & areas surrounding the desk is clean, vacuumed and tidy

I submit this application to express my sincere interest in the spa receptionist position.

Previously, I was responsible for consistent and professional full body wax services to guests following spa protocols and accepted certification practices.

Please consider my qualifications and experience:

• A minimum of a high school diploma or equivalency
• Excellent customer service and efficient computer skills needed
• Basic knowledge of Microsoft Word program
• Build Customer Relationships, Guest centric and retail focused
• High school diploma or vocational training
• Previous experience in customer service and problem resolution role
• Available to work up to four days a week on a rotating roster and be available Sundays
• Certification and licensure preferred

In response to your job posting for spa receptionist, I am including this letter and my resume for your review.

Previously, I was responsible for first class service to members and guests, including remembering names; must be knowledgeable on resort and spa services in order to inform guests.

My experience is an excellent fit for the list of requirements in this job:

• Preferably college graduate, and preferably a Licensed Masseuse
• Had attended seminars and trainings on massage or other spa related topics
• Basic understanding of sales principles and customer service practices and math skills
• Working knowledge of customer and market dynamics and requirements
• Hands-on experience with POS transactions and POS software
• A friendly and energetic personality with customer service focus
• Certification/Licensure
• A strong attention to detail, exceptional organizational and time management skills

I submit this application to express my sincere interest in the spa receptionist position.

In my previous role, I was responsible for information of spa treatments, services and facilities to guests.

My experience is an excellent fit for the list of requirements in this job:

• Greet Guests in a friendly and efficient manner
• Schedule appointments into the booking system as per policy
• Report maintenance issues according to protocol to engineering and supervisor
• Report guest complaints to Spa Manager or designate
• Upsell treatments and retail items appropriately
• Consult guests regarding their treatment preferences and suggest appropriate options
• Promote all Spa, Wellness and Fitness activities to guests
• Assist in the administration and implementation of staff training in reception operations business telephone usage, Guest relations, retail sales, spa services (massage, loofah, facial)