Salesforce.com Administrator Cover Letter

I am excited to be applying for the position of salesforce.com administrator. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for first and second line support for global Sales staff in their use of Salesforce.com and related products.

Please consider my qualifications and experience:

• Experience as a Salesforce.com administrator or analyst
• Experience with Agile program methodology
• Experience with performing and coordinating user acceptance testing
• Skilled at understanding business stakeholder needs and translating them to IT requirements
• Solid reasoning and analytical skills to identify and resolve issues
• Influencing skills to gain commitment and support for decisions and to motivate the organization to support business changes
• Has the necessary business acumen to apply judgment and prioritize requests
• Create and maintain custom reports campaigns upon request

I would like to submit my application for the salesforce.com administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for day to day Tier 2 end user support (including complex formulas and system maintenance) and assist users to troubleshoot issues and increase their knowledge of Salesforce.com.

Please consider my experience and qualifications for this position:

• Experience working in iterative projects, and with deployment strategies/processes (staging environment vs
• In-depth understanding of the capabilities and constraints of the Salesforce.com CRM application coupled with good understanding of the business processes (Marketing, Sales)
• Familiarity with Apex, VisualForce, and API development
• Experience using Salesforce.com data tools (Data Loader, DemandTools)
• Experience with code management tools (Eclipse Force.com IDE, Git, TortoiseGit)
• Develops, enhances, debugs, supports, analyzes, maintains and tests new/existing functionality which supports internal business units or supporting functions
• Communicate with admin and development team when necessary to troubleshoot and solve advanced/complex technical issues
• Partner with various internal teams to assist in solving technical problems or issues when necessary

I submit this application to express my sincere interest in the salesforce.com administrator position.

In the previous role, I was responsible for day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.com.

Please consider my qualifications and experience:

• Keen analytical and troubleshooting acumen
• Strives & drive for results
• Understand the World Class Sales process and how to move an opportunity through the pipeline via the opportunity and product object
• Learn and become knowledgeable of the business planning process within Vormetric
• Excellent leadership skills, including goal-setting, conflict resolution, performance management, budget planning, problem solving, evaluation, and cross functional engagement
• Salesforce.com developer certification a highly preferred
• Experience implementing a developing with Sales and Service Clouds, Communities
• Experience building flows, working in Process Builder, creating workflow/validation/assignment rules, setting up pricebooks/product families, creating custom objects

I am excited to be applying for the position of salesforce.com administrator. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support to our National Account Sales and Service Teams with all related Salesforce.com issues or requests.

Please consider my qualifications and experience:

• Experience using DataLoader or other data manipulation/transformation tools (Excel, DemandTools, etc)
• Working knowledge of Salesforce.com database structure
• Working knowledge of Integration scenarios and design
• Some Visualforce experience preferred
• Digital advertising industry experience preferred
• Needs to work in a structured and disciplined manner
• Compliance with Business Ethics
• Experience with Apex/Visualforce, JavaScript, HTML, CSS

I would like to submit my application for the salesforce.com administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for day-to-day end user support and assist users with best practices to improve and increase their knowledge of Salesforce.com.

Please consider my qualifications and experience:

• Provide assistance and/or take ownership of escalated or complex issues or problems and follow through to resolution
• Configuration and maintenance of user security permissions and hierarchies to comply with organizational requirements and/or SOX policies
• Review upcoming Salesforce.com release features other integrated applications and provide recommendations when necessary to enhance efficiency and productivity
• Manages multiple initiatives and projects concurrently while maintaining accuracy of technical design and implementation
• Acts as an escalation resource for the team
• Reviews enhancement requests by translating business requirements, providing initial technical assessment and assigning level of effort
• Oversees the release management process to ensure a smooth deployment
• Experience with Apex and SOQL