Service Administrator Cover Letter

I am excited to be applying for the position of service administrator. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for sound Service Support.- Capability to build trustworthy relationship and ability to train, mentor and coach service teams.- Good communication skills- Computer literate (Lotus Notes, Microsoft Office, etc.)- Travel extensively.

Please consider my qualifications and experience:

• Intensive knowledge of diesel engine
• Professional in using MS office excel (functions)
• Core value like Integrity, Responsiveness, Diversity, Efficiency
• College diploma in Operations Management, Business Administration, or equivalent
• Proficient knowledge of SAP business system
• Clear, confident and concise telephone manner
• Exceptional communication skills, written and verbal, excellent interpersonal skills to foster interaction within all levels of the organization
• High standard of oral and written English

In response to your job posting for service administrator, I am including this letter and my resume for your review.

Previously, I was responsible for direction and detail input in the long-term support and maintenance of SAP AM-PS and related systems and business processes.

Please consider my experience and qualifications for this position:

• Qualified to a relevant subject would be advantageous
• Knowledge of third party fire certification is desirable however not essential
• Intermediate-Advanced MS Excel
• Experience in Service Administration and customer care process flows
• Highly proficient in Microsoft Excel and SAP
• Customer satisfaction focussed
• Analytical mind and technically minded
• Clerical / Administrative Diploma

I am excited to be applying for the position of service administrator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for moderate level of reporting and analysis regarding field service operations through Microsoft SQL.

Please consider my qualifications and experience:

• Working knowledge of computers and electronic data processing
• Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, accounting, data processing
• High levels of passion, enthusiasm and a willingness to learn
• Knowledge of good office and administrative practice
• Confidence and ease in communicating at all levels of internal and external contacts / customers
• Proficiency in spoken Mandarin and English
• Basic knowledge of Data Centre operation especially for power products
• To support with customers on their service requirement, submit quotations

I am excited to be applying for the position of service administrator. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for guidance on the technical architecture for all SAP components in order to meet the needs of the business.

Please consider my qualifications and experience:

• To receive service reports from technicians/engineers, compute billable hours and compile for monthly reporting
• To invoice customers upon completion of service jobs
• To generate preliminary monthly report
• To arrange all travel/logistics/visa matters for service department
• To support and train regional offices in service admin process
• Provide administration support to the service manager & service team
• Perform other job functions as assigned by the Service Manager
• A team player and be able to work in a fast pace environment

I would like to submit my application for the service administrator opening. Please accept this letter and the attached resume.

Previously, I was responsible for ongoing support for existing legacy systems (MXP, Lotus Notes) across Ortho Care and in cooperation with other groups across Ortho.

Please consider my qualifications and experience:

• Provide efficient administrative support with limited guidance
• Onsite responsibilities
• All support calls to be resolved on a daily basis within SLA standards
• Log calls & Interact where applicable
• Operating and contributing as part of various teams as and when formed by initiating and / or actively participating in formal team meetings, discussions and actions
• Fulfilling administrative duties related to support activities
• Updating our helpdesk system timeously & diligently
• Work with 1st & 2nd line support teams in Problem resolution of Video Conference equipment problems